The buffet spread was great. The starters were delicious. The desserts were excellent. The Stracciatella ice cream was great. Even the other ice-creams were excellent especially since they were fresh and made in-house.
The options in main course were few. There were no options in Continental or Italian fare. I would have loved to see some pastas or baked vegetables.
The service was poor. You literally had to keep looking for someone who would be there to serve you. Only 3 servers were available for the dinner buffet. So, its not their fault they couldn't keep up with the restaurant. Its something the management must look into.
The water wouldn't be refilled. One starter was not served. They forgot two of our main course orders from the live station. The Phad Thai Noodles were the worst i've ever eaten. They tasted like flat noodles in sweet sauce. There were no crushed peanuts in them. When we asked the server about it, they added salted peanuts (presumably taken from the bar counter) and served it to us.
Overall, the ambience and the desserts made up for everything else. A place I would surely visit again. But hopes will always be for better service.
- Official Description (provided by the hotel):
- Hyatt Regency Pune is the city's premier 5-star deluxe hotel, centrally located within Weikfield IT Park, and close proximity to Magarpatta and EON commercial districts and steps away from the Phoenix Market City Mall and entertainment areas of Koregaon Park and Kalyani Nagar. The hotel is the closest hotel to Pune Airport at an approximate distance of 1.8 Miles.With 221 spacious rooms, 81 serviced apartments, 20,000 sq. Ft. Of state-of-the-art banquet, wedding and conference facilities, the hotel offers a variety of dining and recreational options; La Terrazza: An Italian Tratorria & Lounge offering authentic Italian home-style cooking. The Cafe: All day market style restaurant offering Indian, Asian and Western cuisine. Single Malt & Co. Bar & Lounge: Selection of finely brewed whiskeys and malts. Gourmet Avenue: Pastry shop serving freshly baked good & confectioneries. Arogya Spa & Fitness Centre: Spa treatments, yoga room, indoor pool and a state-of-the art fitness centre. Guests can also enjoy our business facilities, high-speed Internet access, secretarial services, parking for over 300 vehicles and airport transfer services to Pune and Mumbai in a fleet of hotel cars. Retreat in the lap of luxury at Hyatt Regency Pune - Where Style Meets Preference. ... more less
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