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“Great hotel, but wifi?” 5 of 5 stars
Review of The Westin Pune Koregaon Park

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The Westin Pune Koregaon Park
5.0 of 5 Hotel   |   36/3-B, Koregaon Park Annexe, Pune 410001, India   |  
Hotel amenities
Ranked #5 of 206 hotels in Pune
Istanbul, Turkey
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
“Great hotel, but wifi?”
5 of 5 stars Reviewed December 21, 2012

We stayed in Westin for two nights for a friend's wedding. Weddings can be very hectic so the hotel staff did and admirable job of keeping everything in order. The food served was great, the hotel is very clean and tastefully furnished, rooms are great, bathrooms are classy with separate shower and bathtub, room service is very good too.

My only issue with this hotel was that wifi was not free, I definitely think at this level it should be and it spoils some of the experience.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sujkum1, General Manager at The Westin Pune Koregaon Park, responded to this review, December 24, 2012
Dear Guest,

Thank you for taking the time to post your review on Trip Advisor.

I am glad to note that you have carried back fond memories of your stay at the hotel.

Your suggestion to provide ‘complimentary internet’ has been noted.

My team at the hotel and I look forward to more opportunities to be of service.


Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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606 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
Singapore, Singapore
Top Contributor
95 reviews 95 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 21, 2012

The hotel strikes you for spacious lobby and good ambiance. The check-in staff were friendly and happy to engage in friendly chat while the formalities were completed.

The breakfast and lunch spread was good. (With many stations for different food spread out in the restaurant, it was difficult to make selections quickly).

The rooms were good size and with modern amenities.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sujkum1, General Manager at The Westin Pune Koregaon Park, responded to this review, December 24, 2012
Dear Guest,

Thank you for appreciating the hotel product and services.

We are persistent and passionate to align our associates in order to offer personalized service ensuring our guests experience the Westin difference.

I look forward to welcome you soon on your next visit.

Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 21, 2012

Last week I got to visit my second favorite city in the country Pune, and thanks to a friend of mine, was put up at the Westin, of course one just cant miss the awesome room experience, and its a fairly new hotel (psst, i stayed here for the first time). I stayed in one of the rooms on the 4th floor which had a fairly good enough view, but I do think that the all day dining experience at the Westin Gurgaon leaves much more to expect from Westin. Missed trying the spa here, but will do that the next time around...

The staff was friendly and warm.

Thank You once again, looking forward to staying again here.

Room Tip: Higher floors are much better
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sujkum1, General Manager at The Westin Pune Koregaon Park, responded to this review, December 26, 2012
Dear Guest,

We are delighted to learn that you thoroughly enjoyed your stay with us. Your words of appreciation keeps the team highly motivated.

We remain committed to deliver an exceptional service. Look forward to welcome you back soon.

Be Well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 20, 2012

I had a buffet dinner at Seasonal Tastes on 14.12. I was extremely disappointed with Westin for following reasons:

1. First of all the service is pathetically slow. The waiters, managers seem to be lost and confused. No one exactly knows what is happening. I had to remind them every few minutes to bring the parathas I had ordered. Even billing takes a painstaking 30 minutes.

2. Food spread - the food items seem to be leftovers from earlier meals. The taste is not good and cuisine options are extremely limited. I would consider Marriott as a benchmark when it comes to cuisine, good taste and fast service.

Deserts were the only saving grace.

3. Valet - well this is another trap where Westin will make you waste precious time.. It took them 25 minutes to get my car!! And I was not the only one to suffer. This all inspite of at least 15 valet guys standing idle.

So if time and good food is of importance to you, avoid Seasonal Tastes.

  • Stayed December 2012
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sujkum1, General Manager at The Westin Pune Koregaon Park, responded to this review, December 24, 2012
Dear Guest,

Firstly thank you for an honest feedback of your experience at the hotel and would like to assure that your pointers have been addressed with the concerned departments.

We take our guests' experience as a learning to train our associates for delivering a memorable experience.
I request you to give us another opportunity to showcase our culinary skills.

Once again, I regret the inconvenience you had while your previous visit, however I would like to welcome you to the hotel for a renewed stay in your next visit to Pune.

Be Well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 19, 2012 via mobile

I have asked anuj to arrange a pool side table for me and my husband on our 1st anniversary .. It was a surprise from myside to my husband.. OH WOW it was simply awesome the way it was arranged I was very happy looking at the ambience and arrangements too.. my husband was suRprised and loved it like anthing ;-) food was jus great and served very well everything was just perfect and up to the mark ... All thanks to Anuj for making our eve more special.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sujkum1, General Manager at The Westin Pune Koregaon Park, responded to this review, December 24, 2012
Dear Guest,

I appreciate the time and effort taken to write an honest review of your recent experience at the hotel.

Your kind words of appreciation have been conveyed to Anuj.

We have persistently aligned and engaged our associates to deliver a personalized service and make each moment memorable.

The team at the hotel and I look forward to more opportunities to be of service.

Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2012

On a recent trip business trip stayed at this hotel for 6 weeks. My long stay was made very easy as all the staff were eager to please from the housekeepers, receptionists, concierge, restaurant staff, and bar staff. Everyone made me welcome and part of the 'family'. The rooms were spotlessly cleaned each day (no tip required), and the receptionist made you (and each guest) welcome each and every time you entered the hotel foyer. The dining staff were always polite and the chefs’ were happy to cook you up something special & the pastry chef more than happy to describe their bakes of the day. There were many areas to "hide" in the hotel to enable to find one own space ranging from the business centre, lounges, 3 restaurants, and bars. The hotel is well located next to ABC farms (eateries/ casual bars) and shops. Major shopping malls are approx 10 minutes away by car.
All in all a well balanced hotel. Their staff excel in their effort to make your stay welcoming - and this is the hotel’s greatest asset.

Room Tip: There is a bit of activity going on at the hotel (I was there during the wedding season and it can b...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sujkum1, General Manager at The Westin Pune Koregaon Park, responded to this review, December 18, 2012
Dear Guest,

The entire team at the hotel is delighted and motivated by your comments. We are happy to learn that we were able to exceed your expectations.

Your comments have been duly shared with the team down the line.

We look forward to welcoming you back soon.

Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 16, 2012

Very courteous staff - right from Bell Desk to Reception to Hostess to Housekeeping.
Immediate attention to anything and everything.
Rooms are well organised and luxurious.
The washroom is well planned!!
Breakfast was Very Good but there are improvement areas too. Lots of variety and again good personalized services.

We were looked after very well.

P.S.
Guests get confused with the Exit and Entry Doors when going out. The poor hostess has to redirect every single guest. Some signage would be in order without compromising on the decor.

The AC Compressor did make a teeny weeny bit of noise when starting up but vanished after a couple of minutes. I will ignore that one...take that as an aberration.

Room Tip: Take a higher floor West View. The view of the River(or an apology of the river) is still better tha...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sujkum1, General Manager at The Westin Pune Koregaon Park, responded to this review, December 18, 2012
Dear Guest,

Thank you for choosing The Westin Pune Koregaon Park among luxury hotels in Pune.

I am glad you had a pleasant stay at the hotel and were looked after very well.

Your feedback regarding the signages and the air-conditioning compressor has been noted and will be addressed. I thank you for bringing this matter to my attention.

Looking forward to your future visits.

Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Westin Pune Koregaon Park

Address: 36/3-B, Koregaon Park Annexe, Pune 410001, India
Location: India > Maharashtra > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Pune
#4 Luxury Hotel in Pune
#4 Business Hotel in Pune
#4 Spa Hotel in Pune
#5 Family Hotel in Pune
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Pune Koregaon Park 5*
Official Description (provided by the hotel):
The Westin Pune Koregaon Park is an urban oasis of pristine guest rooms and impeccable service located in a lush, green setting along the Mula Mutha River. Located just 5 km from the Pune airport The Westin Pune has 277 rooms, 4 restaurants viz Kangan - Chic Indian Dining, Prego - Fun Italian Dining, Seasonal Tastes - All Day Dining, Daily Treats, a lounge and nightclub, Heavenly Spa by Westin, state-of-the-art Westin Workout gym and 40,000 sq. ft. of banqueting space (indoor and outdoor) ideal for hosting events & weddings. We are the proud hospitality partners for the Rob Schneider Comedy Evening, Bryan Adams concert in Pune, Pitbull Tour in Pune and The Times Food Guide Awards. ... more   less 
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Also Known As:
The Westin Pune Koregaon Park Hotel Pune

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