We were offered a room that reeked of chemicals, and one that was filty, with a stained carpet, and I mean it looked like someone dripped syrup all over it. We were given two other rooms. No toilet paper; the safe didn't work in either room. A smell of sewer permeated the walkway between the two rooms. No intenet in the rooms, though the staff said there was. We went out for the day and took the key with us. When we returned, no linen change, no clean towels. We were told it was because we took the keys. So they have no other keys other than one key per room? No hot water at 6 am. I called the front desk over and over; no one answeed. When I went to the desk, in my sleepwear at 6:15 am, the front desk manager was there. Why didn't he answer the phone? He just wagged his head at me. No answer. The restaurant, while serving good food, has stained tablecloths. The evening restaurant staff were good eough. The service in the morning for breakfast is terrible. Basically, the attitude of all the entire staff is massive apathy. They don't care at all about your needs, your wishes, not even about basic cleanliness. For what you pay, it is a rip off. Spend a little more and stay at a decent hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.