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“Mixed feelings” 3 of 5 stars
Review of Hotel Pankaj

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Hotel Pankaj
3.0 of 5 Hotel   |   P. B. No. 110, Opposite Government secretariat, Thiruvananthapuram (Trivandrum) 695001, India   |  
Hotel amenities
bangalore
1 review
1 helpful vote 1 helpful vote
“Mixed feelings”
3 of 5 stars Reviewed January 19, 2013

We checked in around midnight and asked for a room with 2 twin beds. We were given Rm 312 nearest to the road. The walls and windows are not that well insulated from the road noise and all night there was a continuous movement of lorries and buses with their air horns blazing. It was like sleeping on the highway. Unfortunately, I was too tired to change the rooms in the middle of the night and suffered till morning. In the morning, when I mentioned about this to the front desk, he readily offered to change the rooms.

The breakfast was good (Idli, vada, puri, Appam and eggs)
Coffee and tea were terrible. It was the same bad quality when ordered as room service.
Staff is courteous and helpful.
The Location of the hotel is a double edge sword. It is on the main business road and hence probably easy to locate and get around and shop. The flip side is the noise which probably is less if you had a room removed away from the road side.
Rooms were clean although little stuff and smelly (may be it was a smoking room)

In the middle of the night when we lost power, the generator did not work for over 30 min. May be it was a one off incident but good to call and check.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    8
    18
    19
    5
    4
See reviews for
16
11
10
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Bengaluru (Bangalore), India
Top Contributor
83 reviews 83 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
190 helpful votes 190 helpful votes
2 of 5 stars Reviewed January 6, 2013

Only advantage about the hotel is that it is in the MG road, the main business area of the city. The rooms are quiet old. first i was given a very bad room, with no plug points, walls were dirty and bathroom was having leaky taps and fungal growth on walls. On request, i was given another room which was good.

The complimentary breakfast had too little options, just idli, vada and dosa. I was just wondering what the few foreigner who were staying could have other than cornflakes, milk and bread omlette. taste not that good. the servers were not even willing to give some extra chutney at the table. I was told to go the self service buffet and get it, though three of them were just standing idle.

Room Tip: checkout the room first hand.
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agra
1 review
3 of 5 stars Reviewed January 5, 2013

Though the room was clean enough the bathroom remained wet - some leaking taps.
Cigarette smoke use use to come from the adjacent bathroom. Mosquitoes disturbed the sleep.Continental breakfast was not available.Management was arranging cabs at double the rates.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 28, 2012

I had booked this hotel for 3N/2D from Cleartrip. The package included complimentary breakfast as well. The rooms and food is good. The location of the hotel is central to city. This makes it easier to go around. The staff was professional...not over friendly or cold. Overall a good experience.

For online bookings make sure you call up the hotel 3-4 hours after you have done the booking online. When I called up this hotel fist they said they had no booking in name and asked me to call back after an hour. By then, it was sorted. I guess this holds tru for any hotel booking done online.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bangalore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2012

It was a nice experience staying in hotel Pankaj. The hotel is well connected to all places by autos , volvo buses and taxis.Also the hotel is well maintained & the staff is very supporting & helpful.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2012

A really soothening experience for a busy visitor like me to stay at first hand. Didnt had to run much in search of good hotels near the famous tourist spots in the city. The food was compatible with the price charged and the hotel staff looked well mannered and providing good service to the customers.
There are plenty of other food outlets nearby too, in case we find any problems with timings of the reataurant. The cuisine was made with a variety and taste to go with it. The roof top restaurant is awesome.
The rooms are not that spacious, but still its congested also. Any time room service and food till 11 pm are available.

Room Tip: I wont be the right candidate to tell
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pankaj

Address: P. B. No. 110, Opposite Government secretariat, Thiruvananthapuram (Trivandrum) 695001, India
Location: India > Kerala > Thiruvananthapuram (Trivandrum)
Amenities:
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #32 of 81 Hotels in Thiruvananthapuram (Trivandrum)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Pankaj 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Pankaj Hotel Thiruvananthapuram Trivandrum
Hotel Pankaj Kerala, India

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