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“Far Off, Poor Service - Overall Average Choice” 3 of 5 stars
Review of Biverah Hotel & Suites

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Biverah Hotel & Suites
3.5 of 5 Hotel   |   Kumarapuram | Medical College P.O, Thiruvananthapuram (Trivandrum) 695 011, India   |  
Hotel amenities
New Delhi
1 review
1 helpful vote 1 helpful vote
“Far Off, Poor Service - Overall Average Choice”
3 of 5 stars Reviewed March 6, 2013

Was definitely not as shown in the pictures or on the website.
Check-in was good though, room was basic but peaceful and clean
Buffet B'fast was pathetic, room service just did not bother for your order!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this review, March 9, 2013
Dear Mr.Raghav S

Good evening sir.

We at Biverah Hotel & Suites thanking you for the revert and opinion.

We had noted your feedback and comments; surely we will take our best effort to take care of all your requirements with utmost care and regret for the inconvenience. It's been a motivation for us to monitor continue improvements & any critics would naturally be a reason for us to improve our service according to the requirements.
We greatly value your patronage and look forward to the pleasure of welcoming you back in the near future and assuring you the best attention and services always.


Thanking you once again
Warm regards
Team Biverah Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

49 people have reviewed this hotel

Traveler rating
    14
    19
    11
    4
    1
See reviews for
16
4
4
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Thane
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 16, 2013

classic room arrangements.good service.cleanlinliness at top.calm & quite situation.proper management. big rooms. nicely maintained.In a lane so quite & calm away from traffic noise.close by station & airport.liked ver much.food also very good.

Room Tip: classic room arrangements.good service.cleanlinliness at top.calm & quite situation.proper manag...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this review, March 31, 2013
Dear Sir,

We at Biverah Hotel & Suites thanking you for the revert;

Highly honored on your review on our hospitality and indeed great pleasure in associating with you and look ahead to serve you again.

Welcome your sense of belonging and valuing our genuine hospitality. Assuring you our best service of all times.

Thanking you once again

Warm regards
Team Biverah Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gangtok
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 9, 2013

times square was a real good choice. location was in a posh and quite street. it was real value for money. management was polite and accommodating. food and restaurant was delicious and with ambiance.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this review, February 10, 2013
Dear Mr.Rabi Narayan

Thank you for patronizing Biverah Hotel & Suites.

Great full to know your feedback and take this opportunity to thank you for the valuable opinion.
We value your patronage and look forward to the pleasure of welcoming you back, in the near future, and assuring you the best attention and services as alway.

Warm regards
Team Biverah Hotel & Suites, Trivandrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2013

I Booked the hotel using MakeMyTrip and stayed with my family during X'mas. The hotel is in heart of Trivendram city and value for money. The cost of food is reasonable, however the cost of mineral water is really high. I paid Rs. 70/- for Rs. 15/- bottle.

We have booked two rooms. Rooms were really good and value for money. My room AC was not effective but other room AC was good. I reported the AC problem at reception but they could not resolve the issue until my stay.

Room service was really bad and they need to do something to improve room service.

As we are vegeterian and have faced problem in respect to taste of food in the hotel. Finally we found a very good small veg restaurant near Kovlam beach which is really good in respect to taste and cost. The name of restaurant is "Patiala Punjabi Dhaba".

Tip:
Go for Ala carte option instead of Buffet as Buffet are really costly. Order only south indian dishes as north indian dishes are not good in taste.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this review, January 20, 2013
Dear Mr.Manish

We thank you for the opportunity in patronizing Biverah Hotel & Suites.

We greatly value your time in giving up the feedback; It's been a motivation for us to monitor continue improvements & any critics would naturally be a reason for us to improve our service according to the requirements.
We ensure the best on your comfort stay with us and look forward to the pleasure of welcoming you back, in the near future ,and assuring you the best attention and services always.

Thanking you once again

Warm regards
Team Biverah Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
trivandrum
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 12, 2012

I had a dinner from the Chinese restaurant in this hotel this month. Selected mainly seafood items, and tell honestly the dishes were very tasty and the quantity and quality were very good, better than the so called Chinese restaurants in the city. The ambiance is also good and the place is very silent and has amble parking area. the hospitality is also good.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this review, November 22, 2012
Dear Mr.Anwar

Thank you for patronizing Biverah Hotel & Suites.

Great full to know your feedback and thanking you for the valuable opinion on our newly opened "Wok N' Roll" Chinese Specialty Restaurant.

Assuring you our quality with comfort, tradition and luxury as always.
Looking forward to serve you again.

Thanking you once again
Warm regards
Team Biverah Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manipal, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2012

A good hotel that is well located and reasonably priced. The hospitality was truly remarkable and the rooms were comfortable, clean and worth every rupee. Also boasts of a restaurant that serves good food. Highly recommended for individual or family getaway

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this review, October 9, 2012
Dear Madam.

Thank you for patronizing Biverah Hotel & Suites.

We are highly honored on your review on our hospitality and indeed great pleasure in associating with you and look ahead to serve you again.

Assuring you our best service of all times.

Warm regards
Team Biverah Hotel & Suites, Trivandrum.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Faridabad
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 5, 2012

As I had my official work at Medical College, I chose this Hotel. After checking in I found this New Hotel very nice, which offered me a silent stay.

The food was great and hospitality was excellent. The menu of breakfast was also very good. The food is costly, but the quantity is less though the quality is good. I would recommend them to supply Newspapers every morning in guest rooms.

I would love to stay again in this Hotel.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this review, October 9, 2012
Dear Mr.Thomas

Good Evening.

Thank you for patronizing Biverah Hotel & Suites.
We believe your stay was comfortable and enjoyed our service. Great full to know your feedback and thanking you for the valuable opinion; It being a motivation for us to monitor continue improvements and naturally be a reason to improve our service according to your requirements.

Assuring you our quality with comfort, tradition and luxury as always.
Looking forward to serve you again.

Thanking you once again
Warm regards
Team Biverah Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Biverah Hotel & Suites

Address: Kumarapuram | Medical College P.O, Thiruvananthapuram (Trivandrum) 695 011, India
Location: India > Kerala > Thiruvananthapuram (Trivandrum)
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
#7 Best Value Hotel in Thiruvananthapuram (Trivandrum)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Biverah Hotel & Suites 3.5*
Official Description (provided by the hotel):
We at Biverah Hotel & Suites have the most suitable settings for your dwell and dine; you will feel a sense of belonging and genuine hospitality. Welcome to our hotel located in a unique place, the gateway of Thiruvananthapuram, combining an unrivaled location with personalised service and total comfort within its 44 rooms. A jewel amongst the hotels, bearing one of the most prestigious addresses in the heart of Thiruvananthapuram, known for its discreet and personal service that goes far beyond your expectations to ensure that you will always want to return for more. And we’ll be waiting to welcome you back!We provide quality accommodation and food to discerning leisure and business travelers with comfort, tradition and luxury.Biverah Hotel & Suites, is conveniently located at Kumarapuram Junction, Medical College, the gate way to Capital. Just 4 kms from the International Airport, 18 kms to Kovalam, 10 kms to Technopark Campus, 24 kms to Vizhinjam Port, 5 kms to Sri Padmanabhaswamy Temple..And the prestigeous institutes like Sree Chitra Tirunal Institute for Medical Science & Technology, Regional Cancer Centre, Kerala Institute of Medical Science, Government Medical College-Trivandrum, SUT Hospitals, Meditrina Hospitals, Ananthapuri Hospitals, Cosmopolitan Hospitals, Credence Hospitals, Lords Hospitals, are in a kms radius. ... more   less 
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Also Known As:
Biverah Hotel & Suites Kerala, India

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