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“Fawlty Towers Tivandrum” 2 of 5 stars
Review of Highland Hotel

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Highland Hotel
Manjalikulam Road | Thampanoor, Thiruvananthapuram (Trivandrum) 695001, India   |  
Hotel amenities
New Zealand
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Fawlty Towers Tivandrum”
2 of 5 stars Reviewed September 30, 2009

This place was basically a place to crash for our last two nights before flying out. We weren't after a flash place but we did want clean and opted for what they called a "Deluxe Suite". It was not luxurious however.

The room had cockroaches in plentiful supply.

Reception were dithering and slow: if there are two people behind the counter how about the guy doing nothing answers the phone instead of the guy dealing to us being distracted from the task of checking us in?

Our so called luxury suite had a nasty bath tub with a revolting sealer around the edges that had turned black with filth. There is no way you would actually use it. Hot water was only available from the shower in the mornings, at night you had to order a bucket of hot water with which to wash.

On our second (and final) night management saw fit to arrange renovations (renovation, not emergency maintenance) to be carried out at 1 am. Absolutely ridiculous. At a time when pretty much every guest there would want to be sleeping they are hammering away and using grinders and other power tools! I'm sorry, but any hotelier that thinks that is even remotely acceptable should not work in this industry.

The Vegetarian Restaurant there is very good it would be fair to say and we did eat there three times during our stay. That would probably be the hotel's only saving grace.

  • Liked — The restaurant.
  • Disliked — The fact that they thought carrying out renovations at 1 am was even remotely acceptable in a hotel.
  • Stayed September 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Highland Hotel

Address: Manjalikulam Road | Thampanoor, Thiruvananthapuram (Trivandrum) 695001, India
Location: India > Kerala > Thiruvananthapuram (Trivandrum)
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
#6 Best Value Hotel in Thiruvananthapuram (Trivandrum)
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Highland Hotel Kerala, India

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