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“Good location” 4 of 5 stars
Review of Hotel SAAS Tower

Hotel SAAS Tower
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Hotel SAAS Tower
2.0 of 5 Hotel   |   Cannon Shed Road, Near Main Boat Jetty, Kochi (Cochin) 682011, India   |  
Hotel amenities
Ranked #149 of 175 Hotels in Kochi (Cochin)
Johor Bahru, Malaysia
Top Contributor
61 reviews 61 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
54 helpful votes 54 helpful votes
“Good location”
4 of 5 stars Reviewed February 7, 2014

SaaS Tower Hotel is situated near the Enarkulam Ferry Point.From the ferry point you can purchase ferry ticket for various cruse. Ticket may be purchase earlier or at ferry point.
The rooms at SaaS are clean and large with a/c, hot and cold water. The staff are very helpful and polite.There is a lift to get to upper floors.
Rooms are with breakfast. The front desk staff can help you to make local calls, and change big notes for smaller ones.
They have a restaurant down on ground floor.
There are many restaurants and shops to purchase small items.

Room Tip: You can ask to see the room before you take it. There is choice of A/C and non A/C.
See more room tips
  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
    3
    5
    10
    7
    10
See reviews for
9
10
2
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Crawley, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 6, 2014

We booked one night through Agoda and then extended. They kindly agreed to store our case while we went up-county for 10 days. Good breakfast with western options. Pleasant helpful staff (we were bewildered by the other negative reviews). We have booked to stay again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 24, 2014

We attempted to make a reservation here a few days before and were assured over the phone that we had a room, then emailed for a confirmation and never got a reply. Upon arrival, they said that they had no reservation for us, and that we would be paying another 500 rupee because the room that they said they'd reserved was no longer available and we had to pay for a deluxe suite. The room itself was clean, but the AC did not work nor did the shower head. When we checked out, we were shocked to find out that we had been charged for the bottle of water that was not in the minibar (we'd been in India for 5 weeks and every other hotel that we'd stayed at with water out of the minibar had offered this as complementary). Overall, the staff were rude, unhelpful and we were disappointed with both the customer service and the room itself. The only upside to this place was that it was walking distance to the bus station where we needed to catch the bus the next day and close to the main train stations in Ernakulam.

  • Stayed January 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Thalassery, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 6, 2013

The best thing about the place is its location as it is so close to the ferry. Other than that all others were negative. Rooms are small, beds provided are also very small. There are bedbugs in the mattresses and the comforters. The bathrooms are dinky.
We asked them to provide milk for our daughter and the milk they provided had black specs which we had to ask them to strain out repeatedly. Despite overcharging the milk was tasteless. Try to avoid this hotel if you can especially if you have small kids travelling with you.

Room Tip: Try to avoid the rooms in the first floor.
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  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 29, 2013

Had booked the rooms quite a few days back, had booked the entire trip through them. to be frank as people say that the first impression is the best one, yes it was as the driver Nandu, was prompt and so behaved that it actually made it. The Fo manager and the staff i am not remembering there name but very prompt and polite as well.

The charges are ok and if you need some travel asst, can ask for the same from there itself as the charges for it is also very much normal.

Cheers u guys made it. will defiantly come to you again.

Room Tip: Ask for a/c room with a street facing view.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 3, 2013

100% Very Good Hotel in Kochi,
Very Good Owner & Very Good Staff,
Near M.G. Road & Very Silent Location,
Neat & Clean Hotel & Good Restaurant,
I Reccomend to Traveler This Hotel for Happy Stay.
Thanks.

Room Tip: Executive Room is Very Good.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 31, 2013

The hotel is too expensive for what you get. Our room had a stuffy smell and the walls had several damp patches. We had a non AC-room, maybe it's better if you're in an AC-room. The room wasn't well-kept; broken lamps etc. If you don't like to sleep in a hard bed, this is not the right place for you. The breakfast was okay and the hotel is close to the boat jetty if you wanna go to Kochi.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel SAAS Tower

Address: Cannon Shed Road, Near Main Boat Jetty, Kochi (Cochin) 682011, India
Location: India > Kerala > Kochi (Cochin)
Amenities:
Business Center with Internet Access Kitchenette Restaurant Room Service Spa
Hotel Style:
#37 Spa Hotel in Kochi (Cochin)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel SAAS Tower 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hotel SAAS Tower Kochi (Cochin), India - Kerala

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