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“Poor Service” 2 of 5 stars
Review of Hotel Abad Metro

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Hotel Abad Metro
2.5 of 5 Hotel   |   M.G.Road | Ernakulam, Kochi (Cochin) 682035, India   |  
Hotel amenities
Ranked #100 of 175 Hotels in Kochi (Cochin)
Bangalore, Karnataka, India
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Poor Service”
2 of 5 stars Reviewed January 8, 2013

I had Travelled this Hotel for a Business Trip . It is Centrally Located . Close to KSRTC Bus Stand . Service is Very Poor . You need to Keep reminding several Times for Room Service.

The Rooms are Maintained clean . Complimentary Breakfast needs to be included . Because for the Same Tariffs Lot of Other Hotels in Cochin have Complimentary Breakfast .

Needs to Improve upon service.

Regards

Senthil Kumar

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    5
    30
    17
    10
    6
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12
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4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Chennai (Madras), India
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 5, 2012

I had travelled to this hotel for business trip. Lies on the main road near MG Road. Service and hospitallity is really good. Room service could be litter better. Rooms are clean. Internet service is always a problem with Abad, even if you purchase the package. Food quality is really good.
Overall a good Hotel at a prime location.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucknow
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 26, 2012

It is a nice, small, budget hotel. Location is very good. You will find yourself in the center of the city. Rooms are well maintained. Food quality is ok. The room is service slow may be because of the less staff. Overall I will recommend you are in a budget trip looking to stay within in the city.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 22, 2012

This hotel is quite good - nestled at a beautiful location . Support staffs are very helpful and prompt. The quality of food served was good and rates were rational too.
Location wise - its is very near to MG road were all the shopping spot lies. Near to Ernakulam south station.
Negative - WIFI connection - It is not free like other hotels and they are charging very high price e.g. Rs 50 - 30 mins . Better to carry your own USB modem/data card

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 11, 2012

If you are on a short stay & would like to stay in a central location with all amenities without hurting your pocket, then this is the place. You may have to bargain for the complimentary breakfast while booking. Rooms are small, but clean and comfortable.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pathanamthitta, India
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 6, 2012

Its a nice hotel, right in the centre of the city, close to all the major shopping destinations of cochin. It is probably better for local rather than foreign guests as its very close to the Bus stand and railway station. The check in was a bit sloppy as they had one guy trying to manage a bunch of people coming and a bunch checking out with the telephone ringing constantly. I am sure they could have easily managed things with two people at the counter. Anyway once you are in the room, its a quiet, nice small room. Rooms and toilets are clean, but the bedsheets were dirty and looks like it was not washed anywhere in the near past. No minibar or fridge. Otherwise it is a quiet comfy little room and you can have a nice quiet rest. The restaurant is good and the food is excellent. Room service is quiet okay. Check out was fast and smooth. Nice place to stay in crowded cochin, if you have restrictions on the flow of money from your wallet.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 21, 2012

this hotel is approx 200 yards from the mg road.Do not know why people vist this city because it as nothing to offer for tourists. There is cherai beach approx 15 miles away.But like kochi it is badly littered and in poor condiition.
The hotel is kept clean and the rooms also.They do not contain a fridge or mini bar.
The receptionist at our time of vist was not very welcoming,but i think she struggled with the english language and was nervous.
The abad metro website states you can use the swimming pool at their sister hotel next door.This is not the case, the sister hotel is approx 200yards away and on the m g road

Room Tip: rooms on highr floor are better
See more room tips
  • Stayed February 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Abad Metro

Address: M.G.Road | Ernakulam, Kochi (Cochin) 682035, India
Location: India > Kerala > Kochi (Cochin)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #100 of 175 Hotels in Kochi (Cochin)
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Abad Metro 2.5*
Number of rooms: 80
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Also Known As:
Hotel Abad Metro Kochi (Cochin), India - Kerala

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