A truly wonderful place on the water--very restful, but close to a number of attractions anda short distance to the airport. Beautiful grounds, lobby and rooms (we stayed in several). We were escorted to our room by a charming young lady who explained all the amenities and electronics to us and told us of the activities offered by the hotel. Tea in the garden prior to a late afternoon cruise around the bay. Lovely. The General Manager was most gracioius and spent quite a bit of time explaining all the upgrades that had been made in the last several years. Impressive. We were there for one night, left for an overnight in a houseboat on the backwater, and then back to the hotel for our last night in Kerala. When we left the first time, we were given a "care package" to hold us until lunch on the houseboat, and half a dozen of the staff stood at the door and waved us goodbye. What a pleasant start to the day--we laughed and laughed. On the return the driver took us to old town and showed us the sights there. Everyone was so accommodating and kind. The chef even printed out a recipe for me when i'd asked about a certain dish. I had a head massage in the spa which is quite impressive to begin with, but massage was amazing. I'd return in a heartbeat.