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All 155 Kochi (Cochin) hotels

Trident, Cochin: Traveler Reviews

4.5 of 5
Bristow Road | Willingdon Island, Kochi (Cochin) 682003, India
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Trident, Cochin
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79%
Ranked #16 of 155 hotels in Kochi (Cochin)
Most recent review
4 of 5 stars Reviewed November 5, 2012
77Hughy_1 Moorooduc, Australia
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277 reviews from our community

Traveler rating
    119
    103
    43
    7
    5
See reviews for
Families
57
 
Couples
72
 
Solo
24
 
Business
67
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Moorooduc, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Brilliant service”
4 of 5 stars Reviewed November 5, 2012

I have traveled around the world and stayed at many hotels thoughtout Asia. The trident staff are amazing and prepaired to go the little bit extra to make you stay as perfect as possible. the rooms were clean the facilties clean and the food was fantastic. I would highly recommned this Hotel to any European, American and Australian tourist who are used to a 4-5 star hotel. But staff from a 6 star hotel. very enjoyable stay.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 77Hughy_1 about Trident, Cochin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review
November 6, 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
“True to the name”
5 of 5 stars Reviewed October 30, 2012

I do believe that the tag line of Trident Hotels is "At Trident you are sure". That is exactly what this hotel gives one an impression of . I was reassured of my choice of hotel from the moment I stepped in to the hotel. Everyone had a warm smile on their faces and willing to handle any request.Certainly made my stay very memorable.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mario m about Trident, Cochin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review
November 5, 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager

email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
“Efficient and comfortable”
5 of 5 stars Reviewed October 29, 2012

We had booked the hotel directly through their toll free number. Right from reservation until checkout, we were made at ease with the professionalism of all the staff that we interacted with. All meals were cooked to perfection and they couldn't do enough to please us. The poolside is relaxing and calm. We will certainly go back to Trident Cochin.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask fabfemmme17 about Trident, Cochin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review
November 5, 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager

email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Excellent service, Great stay”
5 of 5 stars Reviewed October 25, 2012

it was our anniversary and the hotel staff did not know it. yet we felt special! The service both in the room and in the restaurant was excellent. So much so that we were surprised that the staff new not only our names but also what we had ordered in Room Service the previous night.
Room, booked at the very last moment was very nice and the whole experience was one to remember!
Excellent service,great stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask garnieDelhi about Trident, Cochin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review
October 26, 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards,

Amit Saincher
General Manager

email: amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent service”
4 of 5 stars Reviewed October 24, 2012

The hotel was booked by us online. The staff were extremely helpful when changes needed to be made.
When we checked in, we found most staff knew us by name. They were all extremely professional, extremely helpful and it was a pleasure dealing with them.
Breakfast in the restaraunt was fantastic. The staff were very attentive, and could not do enough to make your meal enjoyable.
Overall this is the best service we have received at any hotel so far.

Room Tip: Make sure you have a room that has really good airconditioning. We found ours to be quite ineffectiv...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pook1963 about Trident, Cochin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review
October 26, 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

I have noted your feedback on the air conditioning and we do believe that you had shared the same feedback during your stay here. We have already worked on the same to ensure that this sort of a feedback does not repeat itself.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards

Amit Saincher
General Manager

email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Trident, Cochin
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Additional Information about Trident, Cochin

Also Known As:
Trident, Cochin Hotel Kochi (Cochin)
Trident, Cochin Hotel
Trident Cochin Kochi
Trident Cochin Hotel Kochi
Hilton Kochi
Kochi Hilton
Trident, Cochin Kochi (Cochin), India - Kerala
Address: Bristow Road | Willingdon Island, Kochi (Cochin) 682003, India
Phone Number:
Region: India > Kerala > Kochi (Cochin)
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Kochi (Cochin)
#7 Family Hotels in Kochi (Cochin)
#8 Business Hotels in Kochi (Cochin)
Price Range: $
Hotel Class:4.5 star (4.5*)
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