I do believe that the tag line of Trident Hotels is "At Trident you are sure". That is exactly what this hotel gives one an impression of . I was reassured of my choice of hotel from the moment I stepped in to the hotel. Everyone had a warm smile on their faces and willing to handle any request.Certainly made my stay very memorable.

We had booked the hotel directly through their toll free number. Right from reservation until checkout, we were made at ease with the professionalism of all the staff that we interacted with. All meals were cooked to perfection and they couldn't do enough to please us. The poolside is relaxing and calm. We will certainly go back to Trident Cochin.

it was our anniversary and the hotel staff did not know it. yet we felt special! The service both in the room and in the restaurant was excellent. So much so that we were surprised that the staff new not only our names but also what we had ordered in Room Service the previous night.
Room, booked at the very last moment was very nice and the whole experience was one to remember!
Excellent service,great stay.

The hotel was booked by us online. The staff were extremely helpful when changes needed to be made.
When we checked in, we found most staff knew us by name. They were all extremely professional, extremely helpful and it was a pleasure dealing with them.
Breakfast in the restaraunt was fantastic. The staff were very attentive, and could not do enough to make your meal enjoyable.
Overall this is the best service we have received at any hotel so far.