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“Nice hostel....wonderful value” 5 of 5 stars
Review of Vedanta - Wake up! by the backwaters, Fort Kochi

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Vedanta - Wake up! by the backwaters, Fort Kochi
2.0 of 5 Hostel   |   1/506 Fort Kochi, Opposite Brunton Boatyard, River Road | Next to Fort Kochi Main Boat Jetty & Bus Station, Kochi (Cochin) 682001, India   |  
Hotel amenities
Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
“Nice hostel....wonderful value”
5 of 5 stars Reviewed March 15, 2013

Nicely clean hostel with a welcoming receptionist who checked us in very efficiently. Room was clean, as was the bathroom, and had everything we needed, including free wifi which worked without problems.

Small residents lounge area and lots of local information also available in the hotel - just off the reception area. The manager Ridin was excellent in helping us arrange for various trips in the area.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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275 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • Dutch first
  • English first
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English first
Jamshedpur, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 12, 2013

We were a group of 11 Indian Post-Grad students, travelling from Jamshedpur. (2nd and 3rd March 2013) We booked 11 beds in the Dormitory. In one of the dormitory rooms where we stayed, the AC stopped working in the dead of the night and no fix was done until the next day. And it was really uncomfortable since there were 6 ladies in that 1 room, sans AC, who could not open the door as there are lots of mosquitoes in the region.
We thought this was one off incident. But we were yet to be appalled by the callousness and rudeness of the gentleman at the welcome desk. We were seriously not too concerned about the incident, but the manner in which he discussed this issue with us was unbecoming. Physical signs of aggression by him like pointing fingers, banging the desk while talking etc. left us with a bad taste. We were actually asked if we were "qualified" enough to make a complaint to him.
"Do we really have to be super qualified, or as some of us in group felt, Foreigners to get good treatment?"
The place is really nice and the hotel infra was OK. Machines can fail and we understand that. But a decent way to talk with customers is an absolute hygiene factor, that the place lacked.
I must also mention that the same gentleman refunded a significant portion of the room rent for the night, which we appreciate. We don't appreciate the way he talked with us.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamVedantaWakeUp, Owner at Vedanta - Wake up! by the backwaters, Fort Kochi, responded to this review, March 14, 2013
Dear Sir,

We sincerely apologize for the malfunctioning of the A/c. Out of all our air conditioners, we have only 2 old A/cs. These 2 old A/cs work brilliantly but sometimes malfunction when they are kept on for more than 24 hours at a stretch. Nevertheless, we have decided to replace these 2 old A/cs and have ordered new ones to ensure this problem never occurs again.

Having said the above, we would like to inform you that we are deeply upset with your allegations. It is really sad and unfair on your part to misreport an incident.

This is what really transpired: You stayed with us on 1st, 2nd and 3rd march, for 3 nights and your group had 11 guests. The air conditioner malfunctioned in one dorm room at 1:45 am on 2nd march. We profusely apologized for it and got it immediately repaired early next morning (3rd morning). You stayed with us on 3rd night. However, at the time of check out and payment on 4th march, you refused to pay us the outstanding amount of your stay which was equivalent to approx 40% of your total amount. You were rude, loud and aggressive and you were disturbing all the other guests and causing them to wake up.

As explained to you at that time too, we hope you understand that it would have been very unfair to us to waive off the entire outstanding amount given that the AC was working for the greater part of your stay and had malfunctioned for only a few hours, after which we had gotten it repaired. Therefore, we waived off only a certain amount for you and not the entire outstanding amount.

Moreover, your allegation that you would have to be foreigners to get good treatment is extremely unbecoming. If you go through our reviews, you will see how many of our Indian guests have praised our team's hard work and hospitality. We are as Indian as you are and we strongly believe in the sanskrit verse, 'Atithi Devo Bhavah', ie The guest is God. We respect and treat all our guests equally, irrespective of cast, creed, race, nationality, gender etc. The fact that you stayed with us for all of your 3 nights, is proof in itself that you too didn't find any fault in our hospitality.

We are a customer centric organization and our team works really hard to ensure that all our guests have a great experience and a pleasant stay at our hostels.

We hope you understand our standpoint.

Yours sincerely,
Team Vedanta Wake up!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2013

We both enjoyed our stay of six days in Feb second hallf at your Fort Kochi hostel.
We are in our seventies, but enjoyed our stay at the hostel.
It was quite comfortable and staff was friendly and helpful.
For the price charged it was really very good.
You are bound to give the other 'youth hostels' a run for their money.
In your team, ADIL stood apart, besides other youngsters with zest & zeal,.
Hazel was charming
Being a comparativel;y new venture, looks like, you will go a long way.
Good Luck
Surender Rawat
Haldwani, Nainital.

Room Tip: Rooms & Dormitories are airconditioned & Beds are comfortable to rest and sleep.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamVedantaWakeUp, Owner at Vedanta - Wake up! by the backwaters, Fort Kochi, responded to this review, March 14, 2013
Dear Sir,

Thank you so much for your kind words and for taking time out to review us. We are delighted that you enjoyed your stay at our hostel in Fort Kochi and Alleppey. Thank you for appreciating our team's hard work and hospitality.

We are truly humbled by your warm wishes.

We would love to have you stay with us again!

Safe travels!

Yours faithfully,
Team Vedanta Wake up!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed March 1, 2013

Ever since my last visit and stay at Radisson Blu, GRT Chennai, I have decided never to look for any other hotels for my stay unless there are other compulsions.
The ambience is good, location ideal and restaurants very varied and good.May be the only thing I find marginally negative is the trafiic en route to the hotel. But that is not the fault of the hotel. Plus the hospitality and warmth in the hotel more than compensates the traffic buzzle.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamVedantaWakeUp, Owner at Vedanta - Wake up! by the backwaters, Fort Kochi, responded to this review, March 14, 2013
Dear Ma'am,

Thank you for appreciating our ambience and team's hospitality. We are glad that you had a great experience at our hostel.

We would love to have you stay with us again.

Warm regards,
Team Vedanta Wake up!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2013

Best place for solo travelers where they can meet people from different parts of world. its awesome and i love it. the bathroom is well cleaned and the beds were so clean. i was so happy that i didn't see such homestays with dormitory facility.

Room Tip: Prefer dorms for solo travellers.
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamVedantaWakeUp, Owner at Vedanta - Wake up! by the backwaters, Fort Kochi, responded to this review, March 14, 2013
Dear Sir,

We are glad that you had an awesome stay at our hostel. Thank you for appreciating our team's hospitality and housekeeping.

Looking forward to having you stay with us again.

Yours sincerely,
Team Vedanta Wake up!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
4 of 5 stars Reviewed February 26, 2013

This place is close to just about the main stuff this area. The heavy humid Indian air is better this side of town as it's located on the beach front.

The place is clean and there's a 24hour person at your convenience if help need be.

I'm sure the lounge couch has my body structure left because I spent quite a lot of time reading on it. It was heaven on earth ;)

I loved it!!!

Room Tip: I was forever in the lounge area where you meet a lot of people who stay there.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamVedantaWakeUp, Owner at Vedanta - Wake up! by the backwaters, Fort Kochi, responded to this review, March 14, 2013
Dear Sir,

Thank you for your kind words and for taking time out to review us. We are delighted that you loved your stay at our hostel. The lounge couch misses you! :)

Hope to see you some time soon in the near future!

Safe travels!

Warm regards,
Team Vedanta Wake up!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed February 24, 2013

We really enjoyed our stay at Verdanta - the staff are super helpful and the rooms (we stayed in a dorm) are really comfortable with aircon and hot water showers. Would definitely recommend. Great to meet new people in the common room if you are a solo traveller!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamVedantaWakeUp, Owner at Vedanta - Wake up! by the backwaters, Fort Kochi, responded to this review, March 14, 2013
Dear Ma'am,

We are really happy that you enjoyed your stay at our hostel. Thank you for appreciating our team and our amenities.

We would love to have you stay with us again!

Bon Voyage!

Yours faithfully,
Team Vedanta Wake up!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vedanta - Wake up! by the backwaters, Fort Kochi

Address: 1/506 Fort Kochi, Opposite Brunton Boatyard, River Road | Next to Fort Kochi Main Boat Jetty & Bus Station, Kochi (Cochin) 682001, India
Location: India > Kerala > Kochi (Cochin)
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant
Hotel Style:
Ranked #52 of 204 Specialty Lodging in Kochi (Cochin)
Price Range (Based on Average Rates): $
Hotel Class:2 star — Vedanta - Wake up! by the backwaters, Fort Kochi 2*
Number of rooms: 8
Official Description (provided by the hotel):
Vedanta, the highest state of consciousness and self realization can be achieved only while traveling. Vedanta Wake up! India’s finest chain of backpacking hostels, was conceived to address the primary concerns of backpackers and budget travelers. Vedanta Wake up! by the backwaters, Fort Kochi, is nestled in the heart of the city and is walking distance to all shops, restaurants, bars and local attractions such as the beach, Chinese Fishing Nets, Santa Cruz Cathedral, St. Francis Church and Mattancherry Palace. Our rooms are designed keeping comfort and cleanliness in mind. We offer shared rooms with en-suite bathrooms as well as superior private rooms for families. At Vedanta Wake up!, we offer you an environment to meet fellow travelers in our lounges which are fully equipped with computers, free Wi-Fi, television sets, DVD players, movies, book exchange libraries, guitars, board games, maps and eateries. Our eateries will provide you with hygienic and sumptuous meals cooked by our in-house chefs any time of the day at very minimum charge. We encourage our guests to socialize and get to know each other through local bar crawls, sight-seeing trips, dinner outings, movie nights, karaoke nights and other fun activities almost every night (and there’s no curfew!). We provide assistance in arranging local tours and visits to nearby tourist attractions so that our guests can soak in the sights and sounds and have a memorable holiday experience. We also organize classes such as cooking, yoga, Indian classical music and Ayurvedic massages. You can check in any time of the day. Our young and energetic team will provide you with every comfort possible to make your stay fun and unforgettable. ... more   less 
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Also Known As:
Vedanta - Wake Up! By The Backwaters, Fort Kochi Kochi (Cochin), India - Kerala

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