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“Great hotel with wonderful staff” 4 of 5 stars
Review of Neemrana's Tower House

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Neemrana's Tower House
1/320, Tower Road, Fort Kochi, Kerala, Kochi (Cochin) 682001, India   |  
Hotel amenities
Ranked #46 of 171 Hotels in Kochi (Cochin)
Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
25 helpful votes 25 helpful votes
“Great hotel with wonderful staff”
4 of 5 stars Reviewed January 7, 2011

After a long train ride from Kovalam to Fort Cochin, it was wonderful to arrive to this boutique inn, decorated with wonderful antiques. The staff were extremely helpful and they also kept our suitcase, free of charge for 5 days. The pool was also clean and relaxing.

Highly recommend this hotel.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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113 reviews from our community

Traveler rating
    30
    62
    16
    4
    1
See reviews for
29
49
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Chicago, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 6, 2011

Needs TV in room or lobby. Need wireless internet. Very nicely remodeled property.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 6, 2011

We(meaning extended family,including a 9 year old child and elderly mum) and a group of visiting Americans were there from 30th-31st Dec 2010.
The property is nice and the location is good,but thats about all going for it.I think that Neemrana has now become too big a name for itself and cannot effectively manage its properties.
The hotel is hopelessly understaffed-2 people doing the housekeeping in 13 rooms!!Not unexpectedly the hygiene standards in the rooms leaves much to be desired-sheets with stains of body fluids dont exactly inspire confidence.Hot water in the toilets seems to be an issue.Some of the beds are very high off the ground and could be a danger to older clients getting onto the beds and heaven forbid falling off.To my mind this a head injury waiting to happen.
In a coastal town,with abundant fresh sea food, at literally your doorstep you would think that the food would be outstanding.Perish the thought!!Dreadful would be an understatement.It seems weird to have a Chef from the North Indian state of Haryana ,in Kerala.Wouldn't it make more sense to have a Chef who could do justice to the wide selection of regional(Kerala) food available to explore?
To add insult to injury,our group of 15 persons were compelled to partake in the Gala dinner on 31st night.This was very mediocre to say the least.Interestingly some of the other guests staying in the hotel were not compelled to partake of this meal and were spared the experience.
Based on this experience,I would be very wary of staying in any other Neemrana Hotels.The management should wakeup and smell the coffee,or else more and more clients are going to vote with their feet.

  • Stayed December 2010, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 16, 2010

Very nice and genuine place to stay at. The staff is extremely friendly and helpful. The rooms are super nice. The location of the hotel is perfect. They even got a small hotel shop.

The only downside of this place is that the food of the restaurant is really bad.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bangalore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 21, 2010

We stayed there for 2 nights and the overall experience was simply awesome. It is a real "non-hotel" experience as they claim. Rooms and the interiors were of real colonial type with nice quiet atmosphere. The staff is extremely courteos and ever helpful. The breakfast option and spread could be little better and except this we enjoyed every bit of our stay here!

Recommended for anyone who want to experience a different kind of place to stay!

  • Stayed November 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 18, 2010

My Husband and I stayed at the Tower House for one night while passing through Cochin. We loved the property's uniqueness and history. We arrived early and we allowed the use of the ground floor room until such time as our second floor room was made available. There is a large drawing room which would have been fantastic to sit in if the lighting was better. There is a large beautiful pool with plenty of towels and sun chairs. Service was excellent with everyone really making an effort. Breakfast was great! We had the cheese omelette, which was the best omelette I've ever eaten! Not a bad offering at a reasonable rate .

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bangalore
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 14, 2010

We decided on spending a few nights at Fort Kochi in Kerala (which their marketing agencies have dubbed as "God's Own Country"), after we found that the weekend ship tour to the idyllic island of Kalpeni in the Lakshadweep stood cancelled.

I searched in Trip Advisor specifically for the properties run by Neemrana Hotels, and I did find very few reviews on Tower House (one of them pretty critical) that somewhat helped and intrigued me.

I was easily able to book online, and spent three nights at this refurbished "Non-Hotel" that used tobe the guest house of a leading shipping company. No wonder it is so ideally located just at the mouth of entrance to the Kochi harbour, overlooking the Chinese Nets and the Vasco Da Gama Square.

The immead caveat is that this is a "Non-Hotel" Hotel concept that Neemrana Management boasts of. Simply speaking, you may not expect the usual "in-your-face" or even the subtler services that accompany a reasonable starred hotel, e.g., Room Service, 24 Hr Cafe. Having said that, I must admit we did not miss mouch since there were well-trained chefs, waiters and cleaners around, just when you needed their services. There was regular turndown services, timely help if required for any pick-up or airport drop bookings or local sightseeing. I am still not sure what really constitues service in a 'Non-Hotel" and what all do not. But I can tell you well-trained and enthusiastic staff, and kind words go a long way, and we did have helpful folk form the Non-Hotel bring us up boiled water in our flask, to mix for our child's milk!

The rooms varied as per original sizes, but the refurbishment made them spacious and comfortable. My wife and I marveled at the exquisitely light-looking furniture. Our daughter regaled in ample space in our room where she spread around her world of toys, books and other material distractions. The air-conditioning was a bit let-down though, for unlike my wife, I like it really cold .... and given the sultry Kochi clime, the AC is just the thing one cannot compromise with.

The pool was nice, though the night watchman seemed to double as the Pool Cleaner in the morning, standing at the infinity edge and gently picking out the fallen leaves. I just wished he didn't do it with his shoes on!

I do read a lot of Fort Kochi traveler complain about crows dipping their morning beaks into swimming pools. It did not seem all that bad when I was in the pool. Perhaps shimmering mirror strips on the adjacent trees could help reduce the number of crows, but evidently it is somethng that cannot be avoided - hence, like many things in India, it is something to be lived with! I must hasten to point thatthe crows normally do not bother you during a meal, unless you happen to leave unattended a table full of breakfast tid-bits. Or actually invite to share goodies with htem, which my daughter did!

While booking, do check in advance (you may call them too) if your room/suite faces the front of the property (abutting the Square). They have nice views but can get a bit noisy owing to early morning denizens in the Square, or the informal eateries on the side lane that livens up very early and stays open through the day.

If you are staying for long in the area, do consider spending time strolling early in the morning or in the evenings, across the island. There are indeed some gems of not-so-celebrated Architectural History here - a truly old Synagogue, some Catherdals, a Jain Temple, and a Prince's Palace. Try and spread your custom for lunches and dinners across several other joints which have suprisingly good and varied offerings when it comes to their food, view or ambience.

And do try the Ayurveda Massage, if only for once! The Tower House does not have a Spa yet, but they will be happy to reecommend or book one for you. The one they speak about might be a tad long a sultry walk awaythough, so one might consider the others which are but just a stone throw's away. They could be a little more dearer, but If you are paying in Euros (and many Fort Kochi establishments proudly announce their prices in that currency only!) it may not be that sharp a pinch. But then, that's a debate best left for ECB Fat Cats toiling away in Frankfurt!

  • Stayed March 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neemrana's Tower House

Address: 1/320, Tower Road, Fort Kochi, Kerala, Kochi (Cochin) 682001, India
Location: India > Kerala > Kochi (Cochin)
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 171 Hotels in Kochi (Cochin)
Price Range (Based on Average Rates): $
Number of rooms: 13
Official Description (provided by the hotel):
The Tower House sits facing the Chinese fishing nets, marking the spot of a 17th century light house and hence the name. Cannon balls once fired out from its thick bastion-walls. The scallop-walled twin-house looks rather like a ship. And indeed, boats were brought in on high tide and parked downstairs in its stable and dry dock! Since 1982, it is owned by Peirce Leslie. The character of The Tower House lies in its unpretentious yet proud bearing, almost grandfather like, it sits looking out over the sea, a spirit of adventure surrounds it even today, taking one back to stories of high seas told and retold over centuries. Stately colonial pillars hold up its vast high-ceilinged halls. The generous arched doors welcoming one to step in to another world where time stretches, pauses to watch the sun set and then moves ever so lightly towards dawn. Yes it’s the magic of spaces that have seen more history than we will ever see, spaces that we know will still be there to delight those who come long after us.The furniture is an eclectic mix with no attempt to recreate rooms of any one era or type because the structure was added on to. It’s the light pouring in through the windows, skylights and the vastness of the indoor spaces that make for an unforgettable experience. Most of the rooms have large four poster beds, and bathrooms that happily accommodate, large tubs and windows that have views of the trees or the sea depending on where they are located. It’s been restored to be compatible with present day needs while maintaining its structural integrity. It reflects different periods rather than artificially being faithful to any single one. It takes you back in time, moods and memories woven together create a fabric that is strong but sits ever so lightly.The above uncompromising principles of practical use of material and form dictated The Tower House renovation too and it is adherence to these very values of being honest to the time we live in while respecting the past that has set new standards in heritage tourism.Discover the old world charm where, sailors, travellers, traders, planters feasted and danced under chandeliers, suspended from high wooden ceilings. ... more   less 
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Also Known As:
Neemrana's Tower House Kochi (Cochin), India - Kerala

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