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“Nice Hotel” 4 of 5 stars
Review of The Ocean Pearl

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The Ocean Pearl
3.0 of 5 Hotel   |   Navabharath circle, Mangalore 575003, India   |  
Hotel amenities
Ranked #1 of 33 Hotels in Mangalore
Certificate of Excellence 2014
Navi Mumbai, India
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed January 16, 2014

The Hotel is really nice , especially the location in the Heart of the City and proximity to Kadri Temple and Malls is a plus. However i had a bad experience during my last visit to the Hotel,I requested for a Pickup from Airport which was confirmed an evening before. Somehow the Travel desk forgot to arrange , on landing i called the board number they said we are sending the Cab, kept waiting at Airport for 45 mins. Then someone called and told to take a PrePaid Cab from Airport counter and not to Pay the cab, which was really absurd.Finally had to arrange a local cab , since it was Sunday i was fine with it, on other days with meetings and visits it would have really me mad. The worst part there was no apology from the Hotel in anyway.So my advise to people on Business Do reconfirm your Pickups with the Hotel !

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OCEANPEARL2413800, General Manager at The Ocean Pearl, responded to this review, March 14, 2014
Dear Guest,

“GREETINGS FROM THE OCEAN PEARL MANGALORE”

At the outset, the “Management of Ocean Pearl Mangalore” would like to thank you for your kind patronage.

Also I would like to extend my heartiest thanks for having spent your precious time in suggesting us the Scope of Improvements, which not only act as guidelines but also helps us to develop a pleasant and professional atmosphere, in order to meet the Business and Travel needs of our Valued Customer like you.

We accommodate many guests and strive to make their stay a Comfortable and Memorable one to attain the guest delight which is our prime goal.

It was very hurting to know about the inconveniences occurred during your stay with us and for that I express my deep concern and assure you of our best services in future.

Further, I assure you that your suggestions are taken seriously and proper corrective actions have been initiated with an intention to provide better services during your next stay with us.

Looking forward to see you again in your next visit to Mangalore.

Thanks & Regards
B.N.Girish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    110
    129
    14
    3
    3
See reviews for
75
33
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112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Mangalore, India
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 13, 2014

The hotel has got 2 restaurants and a 24/7 Coffee shop. The best in Mangalore. It is always wonderful to have gd food at odd times when the whole city is sleeping.

The food is very good. Also had to book some 20 Rooms for a meeting. So had spend couple of days in the hotel. The staff are very good and the dinner was extraordinary.

Try the veg restaurant in the ground floor.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OCEANPEARL2413800, General Manager at The Ocean Pearl, responded to this review, January 29, 2014
Dear Guest

The team and I thank you for your time and for sharing your compliments on Trip Advisor. Your compliments on our service will go a long way to motivate the team to continue deliver a high level of service to our guests.

We are delighted to learn that you found rooms, facilities and food to your satisfaction. Our chefs are also happy to note that you enjoyed the Dinner.

We thank you once again for your appreciative feedback about the locational advantage of our hotel and also for you recommendation and look forward to having more opportunities to be of service to you.

Thank you,

Yours sincerely
B.N.Girish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livingston, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 5, 2014

We were pleasantly surprised by this clean modern, and well maintained hotel.
Friendly staff, a choice of restaurants, room service, and in house travel desk.
What the photo of the hotel does not provide in the bustling intersection that surrounds the property.
Noicse however, was not an issue.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OCEANPEARL2413800, General Manager at The Ocean Pearl, responded to this review, January 29, 2014
Dear Guest,

Thank you very much for sparing time to share such a wonderful review on Trip Advisor.

The entire team feels honoured to read your compliments.

We are grateful for your recognition of our product, service and facilities. It is our continuous endeavour to provide our guests with the highest level of comfort and to make their stay truly memorable.

The team at The Ocean Pearl is committed to quality service and your appreciation for our team members is truly rewarding.

Thank you once again for your compliments and we look forward to the pleasure of your continued visits to our hotel.

Thank you,
B.N.Girish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mangalore, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2013

My family and I had been for lunch at their "Tide" restuarant to celebrate my daughter's ninth birthday. While the lunch buffet was nice in taste, cozy ambience and value for the price paid, the service was disappointing. The food variety was limited but still a value choice. The choice of fish was not right. It was the cheapest fish in the market and not a fit for this hotel.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OCEANPEARL2413800, General Manager at The Ocean Pearl, responded to this review, December 29, 2013
Dear Guest,
Greetings from The Ocean Pearl, Mangalore!
At the outset we thank you for the stay at the Ocean Pearl, Mangalore!
We value your suggestions in regards to the Tide service (our coffee shop) for lunch.
Trust your suggestions are been worked upon by the team since we take great pride in ensuring our guest’s satisfaction.
We deeply value our relationship with us and are committed to providing you with the highest level of service simply because our guests deserve the very best.
Please feel free to contact me for any food & beverage experiences with your next stay or visit with us.

Thanks & Regards
B.N.Girish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Top Contributor
102 reviews 102 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 24, 2013

Hotel is Centrally located. Nice cool rooms and friendly staff. They even extended the check out time for me. Being a Xmas time carol singing was going on. If you want to experience authentic local cuisine try this hotel.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OCEANPEARL2413800, General Manager at The Ocean Pearl, responded to this review, December 29, 2013
Dear Guest

Thank you for giving us an opportunity to serve you during your stay with us .

The team and I thank you for your time and for sharing your compliments on Trip Advisor. Your compliments on our service will go a long way to motivate the team to continue deliver a high level of service to our guests.

We are delighted to learn that you found rooms, facilities and food to your satisfaction. Our chefs are also happy to note that you enjoyed the Local cuisine .

We thank you once again for your appreciative feedback about the locational advantage of our hotel and also for you recommendation and look forward to having more opportunities to be of service to you.

Thank you,

Yours sincerely,
B.N.Girish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crawley, United Kingdom
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 21, 2013

Although situated in a busy area the hotel was surprising quiet. We had a comfortable room with good air con and double glazing. We ate in the vegetarian restaurant which had an excellent menu and reasonable price. The staff were really helpful and helped us choose an really interesting meal.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OCEANPEARL2413800, General Manager at The Ocean Pearl, responded to this review, December 29, 2013
Dear Guest,

The entire team feels honoured to read your compliments.

We are grateful for your recognition of our product, service and facilities. It is our continuous endeavour to provide our guests with the highest level of comfort and to make their stay truly memorable.

The team at The Ocean Pearl is committed to quality service and your appreciation for our team members is truly rewarding.

Thank you once again for your compliments and we look forward to the pleasure of your continued visits to our hotel.

Thank you,
B.N.Girish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 11, 2013

I enjoyed my stay in the ocean pearl hotel last few days. The buffet served in the hotel were really good. Its location is quite ideal too. The City Centre mall is located just a few-minutes ride away by an auto. There are cinemas,Pizza Hut, KFC,cafe and other restaurants in the mall,there are bowling,archery and arcades in the mall too. It is also quite close to the Manipal College of Dental Sciences,Mangalore campus where I visited my friends. Hotel staffs were pretty friendly and helpful. And for transport,you could easily stop an auto outside the hotel.

  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OCEANPEARL2413800, General Manager at The Ocean Pearl, responded to this review, December 29, 2013
Dear Guest,

Thank you for choosing The Ocean Peal as a preferred hotel during your visit to Mangalore and for sharing such a fantastic review with the Trip Advisor community.

Your positive observations regarding our hotel and restaurants is inspirational for all of us. The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence.

At The Ocean Pearl, it is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations.

We thank you once again for your appreciative feedback about your experience at our hotel and its locational advantage and look forward to having more opportunities to be of service to you.

Thank you,

Yours sincerely,
B.N.Girish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ocean Pearl

Address: Navabharath circle, Mangalore 575003, India
Location: India > Karnataka > Mangalore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 33 Hotels in Mangalore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Ocean Pearl 3*
Number of rooms: 84
Official Description (provided by the hotel):
Finest hotel in the town, excellent facilities for both business or leisure traveler. ... more   less 
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