Hotel was very good with excellent rooms, food and service. The only problem was on the 6th night when I returned to my room after a meal to find the bidet hose spraying all over the bathroom. The staff quickly sorted out and cleaned up, but a book I had been reading in the bath was soaked through and ruined. I asked them to try and dry it but explained it was a library book and if would probably require replaing. When I checked out 2 days later, the book was still sodden and I asked for the cost to taken off the bill. Then the fuss started, the manager over the phone refused to pay the for the book and in a heated argument said that I had broken the bidet hose and also that I should not have left the book in the bathroom. Every time I tried to reason with him, ie that I did not use the bidet hose etc he changed tack. Absolutley amazing, the desk staff apologised but the manager refused to budge.
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