I went with my family for one night package. Prior to going, I contacted them through email and they quoted Rs.6000 for a double-occupancy Executive room including 3 meals and usage of Outdoor and Indoor games facility. I asked for other options but there was no response.Then, although I felt the price quoted was on the higher side for one night, I went ahead because of Manipal County's reputation.
I must say I made a mistake going there. The service was horrible, no one was there to guide us once we reached there. The receptionist just handed over the keys and showed us the way to the rooms. We had to find the rooms and take our luggage inside. It was almost lunch time, so started out straight away. Lunch was good though. Then we took rest and it was already evening and getting dark. We went near the swimming pool which wasn't maitained a bit. And, surpisingly the Table Tennis table was outside and next to the swimming pool. We wanted to play Table Tennis but the staff refused to take the table inside. After lot of questioning we found out that the room which housed the TT Table was under maintenance. And the same story with Carrom boards. So, the situation for us was like not knowing what to do at Manipal County in the evening since there were no amenities for us to avail.
We asked the staff to move the TT Table and Carrom boards to at least some place where there is light but they were not ready. Then we spoke with the receptionist who started directing us to the manager. Finally, our tolerance was reached and we shouted at them, then the receptionist asked the same staff to move the TT table and carrom boards to the community hall. The staff did it with lot of reluctance. Unfortunately, there was some office party in the evening and when we went for dinner the restaurant was noisy (a few ppl were drunk).
Next day, at breakfast, the items on the buffet were idly, vada, dosa and a few breads. Again we had to shout and then, omlette, poori and a few other items were arranged. Fortunately, they cleaned the swimming pool, so we could use it.
Overall, the room and the food were okay. But, the facilities are pathetic and not at all maintained.
My advise is --- visit if you want to only stay without using any of their facilities!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.