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“Best hotel for short stay” 4 of 5 stars
Review of Goldfinch Hotel Bangalore

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Goldfinch Hotel Bangalore
4.0 of 5 Hotel   |   32/3 Crescent Road High Grounds | Off Race Course Road, Bengaluru (Bangalore) 560001, India   |  
Hotel amenities
Ranked #116 of 558 Hotels in Bengaluru (Bangalore)
Gurgaon, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best hotel for short stay”
4 of 5 stars Reviewed May 29, 2013

I stayed in Goldfinch Bangalore for three nights for attending the conference and I have enjoyed lot and rooms are big and clean, they have three restaurant and we tried all three restaurant and food is awesome. staff are really good and helpful.
The hotel situated in city centre and close to central railway station and Bus terminals.The Kabab Studio a speciality tandoori restaurant worth mentioning. The Spa is also very good. I recommend this hotel to all as i will use this hotel for my next trip.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hadya s, General Manager at Goldfinch Hotel Bangalore, responded to this review, May 29, 2013
Dear Guest,

My team and I are delighted to receive your review of your wonderful stay with us recently. Thank you for your encouraging feedback and compliments of the Hotel.

It is very rewarding for the team to realize that their warm, professional and anticipatory service very much contributed towards your stay experience. Indeed, it is the Goldfinch way to ensure that all our guests receive the genuine warmth and hospitality that they deserve. We are very pleased that you felt well-taken care of during your stay.

It will be our pleasure to extend the wonderful Goldfinch hospitality to you again, should you plan another holiday with us in the future.

Yours sincerely,

S.M.Doss,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed May 23, 2013

I stayed in Goldfinch Bangalore for three nights for attending the conference with our friends and we have enjoyed lot and rooms are big and clean, they have three restaurant and we tried all three restaurant and food is awesome. staff are really good and Ms.Steffi is very helpful. we use this hotel for our next trip.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hadya s, General Manager at Goldfinch Hotel Bangalore, responded to this review, January 11, 2014
Dear Guest,

My team and I are delighted to receive your review of your wonderful stay with us recently. Thank you for your encouraging feedback and compliments of the Hotel.

It is very rewarding for the team to realize that their warm, professional and anticipatory service very much contributed towards your stay experience. Indeed, it is the Goldfinch way to ensure that all our guests receive the genuine warmth and hospitality that they deserve. We are very pleased that you felt well-taken care of during your stay.

It will be our pleasure to extend the wonderful Goldfinch hospitality to you again, should you plan another holiday with us in the future.

Yours sincerely,

S.M.Doss,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mysore, India
1 review
4 of 5 stars Reviewed May 7, 2013

We had a meeting in the Goldfinch hotel and the rooms were booked for overnight stay.The hotel situated in city centre and close to central railway station and Bus terminals.The food and services were excellent in Kabab Studio a speciality tandoori restaurant. We enjoyed our stay.We recommend a stay at this hotel.

S.L.Gowda,
Mysore

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hadya s, General Manager at Goldfinch Hotel Bangalore, responded to this review, May 15, 2013
Dear Guest,

My team and I are delighted to receive your review of your wonderful stay with us recently. Thank you for your encouraging feedback and compliments of the Hotel.

It is very rewarding for the team to realize that their warm, professional and anticipatory service very much contributed towards your stay experience. Indeed, it is the Goldfinch way to ensure that all our guests receive the genuine warmth and hospitality that they deserve. We are very pleased that you felt well-taken care of during your stay.

It will be our pleasure to extend the wonderful Goldfinch hospitality to you again, should you plan another holiday with us in the future.

Yours sincerely,

S.M.Doss,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed April 16, 2013

I am currently writing this review from the hotel room,booked this hotel through hotels.com 30 days in advance.we are a family of 4 with 2year old and 3 month old baby.arrived at the hotel at 12.00 pm .submitted passports and filled in the details.after waiting for 20 mins,i went and asked the reception about the reason for the delay,which they adviced i need to wait for some more time,which i felt was unnesessary and the room should have been ready by 12 pm to check in.
After 25 mins we were checked in superior room where as i had booked gold clubroom and the room smelled of cigarette smoke.i had already requested nonsmoking room,apparently the are no nonsmoking rooms existent in this hotel.as we refused to enter the room filled with cig smoke,we had to wait another 20mins in the corridor for a non smoking zone room..again they checked us in superior room which was run down and felt like living in hostel.Thebath room had broken marble and white shets spread on the corridor which were unsightly .after repeated requests for another 2hrs we finally got our club room with faulty air conditioner,We requetsed to speak to the incharge manageress Ms.Yogeshwari We foundher attitude absolutely rediculous as there was no regret about keeping us wait or all the inconvienience we had .She knocked our room to find out the problem.she was not courteous,no apology for inconvenience It took nearly 2 hrs after several attempts by technicians who had no clue how to rectify the problem.i would recommend not to choose this hotel and do not get fooled by the pictures on the website,it is not like what it looks on the internet,breakfast was very basic and no room cleaning even once a day.windows are not double glazed so plenty on road noise.there are plenty of good hotels in bangalore so my advice is avoid this hotel even if it is half price.

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hadya s, General Manager at Goldfinch Hotel Bangalore, responded to this review, April 17, 2013
Dear Guest,

Greetings from Hotel Goldfinch, Bengaluru!!!

I would like to thank you for giving us your valuable feedback on our services during your recent stay at the Hotel Goldfinch.

May I, at the outset, proffer my most sincere apologies for the reported inconvenience caused to you as a result of our indiscretion and lack of customer orientation and judgment. I am also appalled at the series of sequential service lapses.

May I request you to pardon us on this occasion and provide my team and me with another opportunity to ensure that you have a pleasant and impeccable experience at the Goldfinch. I would like to assure you that I have viewed your survey most seriously and immediate corrective measures are being taken to address the same. May I also request you to treat this as an aberration not reflective of our normal service standards and customer care.

Thank you for your patience and understanding in this matter. Please feel free to contact me, should you need any assistance, whatsoever.

I look forward to welcoming you back to the Goldfinch Hotels.

Yours sincerely,

S.M.Doss,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed April 4, 2013

Had been to Goldfinch for lunch with family and relatives. It's a star hotel or at least looks like one. So we knew this was going to be expensive. But anyways, the food was really good and we had a great time.

I would like to rate the hotel with respect to the following parameters.

Deliciousness: 4/5 -- Starters were pretty good and the main course was also yum. We were pretty full for the desserts so we skipped that :P

Ambience: 5/5

Cleanliness: 5/5

Quality of Service: 3.5/5 -- Service was decent. Nothing special to mention.

Bang for Your Buck: 3.75/5

Overall Dining Experience: 4/5

Visit again: Yes

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hadya s, General Manager at Goldfinch Hotel Bangalore, responded to this review, April 5, 2013
Greetings from Goldfinch, Bangalore!!!

Thank you for your very encouraging and positive comments made at your recent visit to our Restaurant, Goldfinch Hotel - Bangalore.

It’s this reassurance of delivering the finest experience that aids us to strengthen our hospitality experience for guests as discerning as you. We are happy to have met your set standards that led to your enjoyable experience.

Do join us again to experience, our strive to deliver more and beyond. Walk in for a fine experience of hospitality and choose from a platter of offerings all distinct and varied to make your time a special one with us.

Sana Di Ge – 080-41291300, 8904036513
Banjara – 080 – 41291300, 8904036512
Kabab Studio – 080 – 41291300, 7760976603
Banquet - 080 – 41291300, 8904036514

Assuring you of a warm welcome at Goldfinch with its hallmarked quality of hospitality and service at all times.

Yours Sincerely,

S.M.Doss,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
3 of 5 stars Reviewed March 26, 2013

Hotel looks very funky in photos ,but not in reality ,staffs are little stubborn they are not flexible in greeting guests which i think they should improve ,
restaurants are good
spa ambience is good
rooms are also good

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hadya s, General Manager at Goldfinch Hotel Bangalore, responded to this review, January 11, 2014
Dear Guest,

Greetings from Hotel Goldfinch, Bengaluru!

I would like to thank you for giving us your valuable feedback on our services during your recent stay at the Hotel Goldfinch.

May I, at the outset, proffer my most sincere apologies for the reported inconvenience caused to you as a result of our indiscretion and lack of customer orientation and judgment. I am also appalled at the series of sequential service lapses.

May I request you to pardon us on this occasion and provide my team and me with another opportunity to ensure that you have a pleasant and impeccable experience at the Goldfinch. I would like to assure you that I have viewed your survey most seriously and immediate corrective measures are being taken to address the same. May I also request you to treat this as an aberration not reflective of our normal service standards and customer care.

Thank you for your patience and understanding in this matter. Please feel free to contact me, should you need any assistance, whatsoever.

I look forward to welcoming you back to the Goldfinch Hotels.

Yours sincerely,


S.M.Doss,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 26, 2013

The room was terrible - airconditioning was noisey and the controls didnt work, there was dust all over the parquet flooring and furniture, the room walls were damp with humidity. The toilet was even worse - water dripping on the floor, rusty water from taps and in the resturant, the waiters didnt know what scrambled eggs on toast are like.

Stayed January 2013, traveled on business

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hadya s, General Manager at Goldfinch Hotel Bangalore, responded to this review, March 28, 2013
Dear Mr.Arun Batra,

Greetings from Hotel Goldfinch, Bangalore!!!

I would like to thank you for giving us your valuable feedback on our services during your recent stay at the Hotel Goldfinch.

May I, at the outset, proffer my most sincere apologies for the reported inconvenience caused to you as a result of our indiscretion and lack of customer orientation and judgment. I am also appalled at the series of sequential service lapses.

May I request you to pardon us on this occasion and provide my team and me with another opportunity to ensure that you have a pleasant and impeccable experience at the Goldfinch. I would like to assure you that I have viewed your survey most seriously and immediate corrective measures are being taken to address the same. May I also request you to treat this as an aberration not reflective of our normal service standards and customer care.

Thank you for your patience and understanding in this matter. Please feel free to contact me, should you need any assistance, whatsoever.

However we have waived of the entire stay bill of your guest’s as the guest described the stay was not satisfactory.

I look forward to welcoming you back to the Goldfinch Hotels.

Yours sincerely,

S. M. Doss
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Goldfinch Hotel Bangalore

Address: 32/3 Crescent Road High Grounds | Off Race Course Road, Bengaluru (Bangalore) 560001, India
Location: India > Karnataka > Bengaluru (Bangalore)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #116 of 558 Hotels in Bengaluru (Bangalore)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Goldfinch Hotel Bangalore 4*
Number of rooms: 49
Official Description (provided by the hotel):
Goldfinch hotel,This 49 room boutique hotel located in the city center is the first choice among business travelers and tourists visiting Bangalore. Its understated luxury and sophisticated interiors enables it to be in a class apart amongst hotel chains vying to be in its league. With three of MRG Group's most successful and well known restaurant brands Banjara, Sana-di-ge and Kabab Studio located within the hotel premises, it promises the guests a delightful variety of cuisine to savour from during their stay. The hotel also houses a large and spacious banquet hall to conduct your meetings or conferences in, a luxurious Spa to cater to the guest's personal needs and a well equipped gymnasium to work away the stress after a hard day's work. ... more   less 
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