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“horrible experience” 1 of 5 stars
Review of Brunton Heights Executive Suites

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Brunton Heights Executive Suites
3.5 of 5 Small Hotel   |   No.1, Brunton Cross Road | near M.G.Road, Bengaluru (Bangalore) 560001, India   |  
Hotel amenities
London
1 review
1 helpful vote 1 helpful vote
“horrible experience”
1 of 5 stars Reviewed July 4, 2013

I stayed in BH in November 2012 and had all praises for this place. When I came back in April 2013, it was the direct opposite.
Upon checking in, I complaint to the receptionist (who is more like a wall piece than a receptionist) that the AC in the room was not working. He told me that it would take some time for it to get cool. I accepted this. After a few hours, I complaint again and someone came to check it out. Without giving me any explanation, he said he has arranged for another room. When I went to that room , it was a downgraded room. They then changed me to another downgraded room. By this time, I was already tired(as I was travelling the whole day) and I was very annoyed and walked out of the so-called hotel. I was in the room for less than 4 hours. I had paid a deposit and I was refused a refund and when I wrote to the Manager (Murali), he did not have the decency to reply to my mail.

I travel frequently to B'lore and I guess I wont be staying at this place nor would I recommend anyone to this place.

  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Traveler rating
    10
    8
    0
    0
    1
See reviews for
7
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8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Pune, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 22, 2013

Just off One MG Road, Bangalore and close to the Vivanta by Taj, on Brunton Cross Road, is this lovely well-kept, well-furnished hotel. We stayed there for two days, and enjoyed every minute we spent there. The Staff are friendly and helpful. Anyone can stay here, whether it be an Executive or a small family on a visit to Bangalore. They serve a wonderful breakfast, with a bowl of fruit cut just before serving. I truly recommend Brunton Heights Executive Suites. Nothing for the kids though, nor a fitness centre

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 20, 2013

Breakfast serve in room. We can choose our breakfast every night from the menu provided. Staff are extremely helpful and trying their best to assist us during our stayed. About 10-15mins walk to M.G. mall and Cauvery handicraft. Good value and room is clean.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

Great little hotel off M G Road (near the shopping area) on Brunton road.

The rates were reasonable for the area, and most certainly worth it in terms of levels of service and standards.

Though more compact, the rooms were of better than five star standards in terms cleanliness, decor and overall presentation. I was elementarily upgraded to a suit, and it was a perfect niche from which to work from.

The hotel has a restaurant by the name of "Portland Steak House". Great food, the stakes are indeed good, they know how to do a stake and not call any chard piece of meat one. The prices are a bit on the up-end, but well worth it.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Porvorim, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 5, 2013

I love the location of this boutique hotel. It's just off MG Road, but has the old Bangalore feel with lots and lots of greenery. Large windows in the comfortable rooms make the most of this.

The Portland Steakhouse and Cafe on the ground floor has excellent steaks. Highly recommended.

Room Tip: I stayed in 206. It is large and has a great view!
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh, India
1 review
5 of 5 stars Reviewed April 13, 2013

my family & i had a two night stay in this hotel , rooms are really very clean & spacious wonderfull suites & , very near to city centre .............staff is really nice hotel is well managed by mr wigbert nazareth and reception staff mr.guna, mr.babu & ms kirti my thanks to all the co operative staff keep it up & all the best

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2013

stayed in a large corner unit with family including teenagers ...Murali in Reservation very courteous and guided us well ... spacious apartment like rooms very clean , breakfast is adequate and on order ...residential location but just walking distance to malls, shops ... will definitely return for our next bangalore trip !!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brunton Heights Executive Suites

Address: No.1, Brunton Cross Road | near M.G.Road, Bengaluru (Bangalore) 560001, India
Location: India > Karnataka > Bengaluru (Bangalore)
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #35 of 351 B&Bs / Inns in Bengaluru (Bangalore)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Brunton Heights Executive Suites 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Brunton Heights Hotel. Situated in Bangalore’s Central Business District, Brunton Heights Hotel provides spacious, modern suites with living and dining spaces. Featuring an outdoor pool and temperature controlled hot tub, it also has a cafe. The spacious, air-conditioned suites feature a balcony, living and dining areas. Also included are a flat-screen satellite TV, mini fridge, kettle and safe. Provided for free are toiletries, newspaper, tea/coffee and bottled water. Brunton Heights Hotel is just 200 metres from Trinity Station Metro Rail. Brigade Road is 500 metres away while Commercial Street is less than 1 km from the hotel. It takes approximately a 1.5 hour drive to reach Bangalore Airport. At an extra charge, Laundry and dry cleaning services are available at the hotel, which also offers a 24-hour reception. Other conveniences include car rental services and a tour desk. Portland Steakhouse and Cafe features fresh ingredients from the neighbouring farms and has a menu, which changes seasonally. Hotel Rooms: 24 ... more   less 
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