I stayed here for one night on business, and despite a few minor hiccups to start, my stay was very nice. When my colleague and I checked in, both our rooms smelt very strongly of mould, so we asked to change rooms, and then my colleague was put in a room which was vibrating from the Wednesday night disco below so she had to change rooms again. Third time was a charm though, and the rooms were spacious, shower was great, bed was comfortable, there was a good selection of TV channels (both local and American), and the wifi was complimentary and decent enough speed. The buffet breakfast was really good, although the coffee wasn't the best.
The service from the staff was fantastic, particularly those at the front desk. They even offered us umbrellas when walking outside which I thought was very nice of them.
The only real downside was the price - it is definitely overpriced for what it is worth, particularly when I compare it to other 5 star hotels I have stayed in in India which have been cheaper than this hotel was.
But overall great service, close to lots of bars and restaurants and nice comfortable rooms.
Ask for a quiet room higher up facing the pool - the other rooms you can hear the disco!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Greetings from the Gateway Hotel, Bangalore!
It was our pleasure to have you stay with us on your visit to Bangalore and thank you for sparing time to post a review on Tripadvisor about our hotel.
With regard to your feedback on rooms that had smell of mould, I apologize for the inconvenience caused to you. Your feedback has been addressed immediately. And I appreciate that you were happy on the change of rooms and had a comfortable stay.
Your generous appreciations to our Front Office Associates for their care and consideration have been passed on to them. Our Associates are our biggest asset and thank you for acknowledging their efforts.
I am thankful to hear that you were happy about the lavish spread of buffet breakfast and you were delighted about our great location which is just a few steps away from Shopping Malls and restaurants.
Your feedback regarding the room rate has been noted and we would request you to connect with us through email/phone or visit our website – www.tajhotels.com to avail of the best available rates.
We immensely value your patronage and look forward to the pleasure of having you stay with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.