First impression on arrival, the lobby looks compact and low key but the warm welcome by friendly obliging staff more than overrides this. Nothing seems too much trouble from the flexible check in/outs, advice and directions on shops and bars, arranging transport / pick-ups etc. Brilliant service throughout so much so that after our first stay on the way down to Kerala we cancelled our reservation at Vivante by Taj (plush lobby but very corporate, full of seminars, conferencing etc.) and re-booked Gateway Hotel. It felt like coming home! Mr. Satish Babu, Front Office Manager is delightful and via e mail prior to our arrival, made all arrangements for our transport at airport and railway station.
The pool area is small but well staffed and just ideal for a dip to relax after exploring the city.
Ivory Tower Hotel Bar on floor 13 of the Barton Center was recommended by the charming concierge and we sat and watched the sun set over Bangalore skyline before returning for dinner in the delightful award-wining Karavalli restaurant in the hotel garden. Delicious taste of Kerala fish, friendly chat, croaking frogs in the pond and reminisces at the end of a wonderful trip. Vasantha Gopal. K, Senior Chef de partie even took the trouble to e mail us recipes!
We cannot recommend this hotel highly enough and would not bother looking at anywhere else in the city but definitely stay here again next time.
Ask for a room on high floor for better views. E mail ahead for transport and early check-in where p...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time out to give us your feedback. I am glad to hear that you liked our overall service and facilities at the hotel and thank you for your compliments to our colleagues - Satish Babu and Vasantha Gopal. I have conveyed your appreciation to them.
It is indeed a pleasure to understand that you have chosen to stay in our hotel during your next visit to Bangalore, and it would be our pleasure to welcome you again and enhance our quality of service to ensure that you have a comfortable and enjoyable stay.
It gives me immense pleasure to share with you that our Restaurant “Karavalli” has been voted as one of the 50 best restaurants in Asia by Acqua Panna S. PelleGrino. We are extremely proud of this achievement and seek your support to sustain this achievement and take it up to the next level.
We look forward to having you back at the Gateway Bangalore again, soon.
Thanking you and assuring you our best always.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.