Not only are the restaurants great (I especially love the Memories of China restaurant which has a chef from Hong Kong) and the rooms comfortable and clean but the hotel has an excellent team that went above and beyond even the classiest hotel. They provided a personalized service that very few could match. I received handwritten notes from Bhavana Alvares, Executive Housekeeper, and Yojan Das, Front Office welcoming me to the hotel and wishing me a good stay. Yojan Das and Mili (I'm sorry I don't remember her full name) also took care of me while I was sick. They provided me with medication, curd rice, coconut water, and even gave me a get well card. They also came to check on me several times to see how I was feeling. On top of that, I received small gifts from the hotel (bangles, bindhi stickers, and a cup) and welcome cakes and fruits. I was travelling as a group and when my colleagues and I left the hotel, the staff actually surprised us with a cake that had the words "Bon Voyage" written on it.
To say I was impressed is an understatement. All hotels should learn from this one. I have recommended Vivanta to everyone I know and I will definitely come back to Vivanta.
- Also Known As:
- Vivanta By Taj - m g Road, Bangalore Hotel Bangalore
- Vivanta By Taj - m g Road, Bangalore Hotel
- Taj Residency Bangalore
- Taj Residency Hotel Bangalore
- Official Description (provided by the hotel):
- Soak in the space that's bang in the centre of Bangalore's business and entertainment areas. Drive in from the airport delighting in backseat surprises (we're not revealing here). You'll see how we mean business in a quiet efficient way from the moment you step in. Our lobby is a unique mix of chic and classic. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. ... more less
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