I enjoyed spending a night and a half at The Leela Palace at the recommendation of my customer. This is truly a grand hotel on beautiful grounds with very helpful and hospitable staff and modern conveniences.
Off the hustle and bustle of Bengaluru, The Leela Palace is located off the busy roads and a private little oasis in Bengaluru. Upon arrival, the staff immediately greeted me and guided me through check-in and to the room.
The lobby is large and elegant. The rooms all modern and comfortable. The facility has grounds to walk around, a large assortment of restaurants and staff to help along the way.
WiFi performance was adequate for VoIP calls and access to business emails.
This is a top quality Hotel and you pay a premium for staying at the facility, so I do expect to receive the level of service that is paid for. My only issue at The Leela Palace was at the end upon check-out and car service back to Bengaluru Airport. We had a 5-series BMW paid for drive back to the airport, but at our appointed time, the car wasn't available and was offered a Toyota instead. At that point of transition from a BMW to Toyota, no offer was made for adjustment of fee for transport. I will reach out to hotel to request for an adjustment, but have not yet done that, but you are paying for top notch service and though issues do appear all the time, I would anticipate a more proactive response to these exceptions.
But again I wouldn't let that hiccup affect my view of the facility, the overall helpful staff, choices of cuisine and simply the quietness of being away from the noise and crowds just outside the gate would bring me back to this hotel again.
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- Also Known As:
- The Leela Palace Bangalore Hotel Bangalore
- Leela Palace Bangalore
- Hotel Leela Bangalore
- Leela Palace Hotel Bangalore
- Leela Hotel Bangalore