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“the best hotel in bangalore” 5 of 5 stars
Review of The Leela Palace Bangalore

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The Leela Palace Bangalore
5.0 of 5 Hotel   |   #23, Kodihalli | Old Airport Road, Bangalore 560008, India   |  
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Ranked #17 of 558 Hotels in Bangalore
Bangalore, India
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“the best hotel in bangalore”
5 of 5 stars Reviewed January 15, 2013

the leela palace bangalore is the best hotel in bangalore .the team headed by mr.andrew hendrian is the finest that is there in the hotel industry .the staff are very courteous ,ever willing to assist and the hotel is so well planned out and with a lot of opulence .the rooms are spacious ,the service on time ,a very comfortable hotel .

Room Tip: the conservatory rooms are spacious well done up ,the suites are excellent .
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leelabangalore123, General Manager at The Leela Palace Bangalore, responded to this review, April 25, 2013
Dear Guest,

Thank you for taking the time to share your experience.

It’s good to hear that you had a wonderful stay at The Leela Bangalore.

Your comments regarding the hotel and its services are truly appreciated.

We look forward to welcoming you back to The Leela Palace Bangalore to provide you with the same unforgettable experience you have come to expect from us.

Warm Regards,

Andrew Hendrian
General Manager
The Leela Palace Bangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,001 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
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English first
Beersheba, Israel
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 12, 2013

The leela palace Bangalore is a real palace in terms of accomedation. The rooms are beatifully decorated, the kingsize bed is more than comfortable, the satelite T.V. offers all the known international channels, the bathroom is shining.
Having said that, beware that rooms with road front , are noisy, despite the thick glass. The trafic never stops on the main road, day or night.
The bar is uperb in terms of variety of whines and liquor, however the prices are outrageous. The most expensive bar I have ever attended not just in India but akk over the world.
The Japaneese restaurant offers terific food, but again the prices are more than 50$ per person for average meal. Overall- very nice experience

Room Tip: Take a back room on thesouth sector of the hotel.
See more room tips
  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leelabangalore123, General Manager at The Leela Palace Bangalore, responded to this review, April 25, 2013
Dear Guest,

Thank you for taking the time to share your experience.

It’s good to hear that you had a wonderful stay at The Leela Bangalore.

Your comments regarding the hotel and its services are truly appreciated.

We look forward to welcoming you back to The Leela Palace Bangalore to provide you with the same unforgettable experience you have come to expect from us.

Warm Regards,

Andrew Hendrian
General Manager
The Leela Palace Bangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gaya
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2013 via mobile

Its a perfect hotel for banglore....the property is spectacular....service is good....the ambience is marvallent.....food are deleciousand a good variety....its having a galleria also which is like a mall where u can shop....the security is too good....a wifi zone.....finally the best place to live in banglore

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leelabangalore123, General Manager at The Leela Palace Bangalore, responded to this review, April 25, 2013
Dear Guest,

Thank you for taking the time to share your experience.

It’s good to hear that you had a wonderful stay at The Leela Bangalore.

Your comments regarding the hotel and its services are truly appreciated.

We look forward to welcoming you back to The Leela Palace Bangalore to provide you with the same unforgettable experience you have come to expect from us.

Warm Regards,

Andrew Hendrian
General Manager
The Leela Palace Bangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 4, 2013

I do not have the talent nor the vocabulary to explain how wonderful this hotel is. Needless to say, it was the best hotel experience of my life.

I've been lucky enough to spend a bit of time in hotels by all the main players - the Oberois, the Hyatts, the Hiltons, the Sheratons and even Australia's 6 star Versace Hotel.

In a nutshell? Leela manages to bring to life the grandeur and charm of Indian Royalty in its exotic and wonderfully appointed palace, complemented entirely by its incredible staff and fantastic amenities.

From the greeting by the Royal doormen, to the warm smiles and welcome from staff member, Shanmu, to complimentary coffees during our "seated" check in...

Shanmu welcomed us to "our palace" and from then on, we received nothing but royal treatment.

The room was drop dead gorgeous.

The facilities were incredible. (I highly recommend the Jacquzzi!)

Dinner at the on site Indian restaurant was some of the best Indian food I've ever tasted.

We received a complimentary room upgrade, and when Shanmu discovered two of our party members were celebrating an anniversary, we were spoiled to a beautiful surprise cake and bottle of wine.

Somebody give that man a promotion; he made our dreams come true. I truly woke up the next morning feeling like a princess.

We have made a pact to return to Leela whenever our family reunites. Such is the impact of Leela.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leelabangalore123, General Manager at The Leela Palace Bangalore, responded to this review, April 25, 2013
Dear Guest,

Thank you for taking the time to share your experience.

It’s good to hear that you had a wonderful stay at The Leela Bangalore.

Your comments regarding the hotel, service and particularly our front office associate - Shanmu are truly appreciated.

We look forward to welcoming you back to The Leela Palace Bangalore to provide you with the same unforgettable experience you have come to expect from us.

Warm Regards,

Andrew Hendrian
General Manager
The Leela Palace Bangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India
Top Contributor
60 reviews 60 reviews
43 hotel reviews
Reviews in 32 cities Reviews in 32 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed January 2, 2013

Very rightly described as "The mini Atlantis of Dubai". The hotel building is magnificent and looks like a prosperous palace of yesteryears. I find myself short of appropriate words to contain within them, the beauty of the hotel and the warm hospitality of the staff. The "Library" bar offers you the best of the wines and other foreign spirits in a very rich, well decorated surrounding. The buffet breakfast is lavish. The food is little expensive here and the restaurant staff lacks professionalism.The F&B staff require more training in good mannerisms.I ordered a drink at 10.10 p.m and was sitting with my wife at the bar table which had two candles. Exactly at 10.30 p.m. the waiter removed the candles as a sign of winding up without informing us. This was too rude and not expected in a ultra luxurious hotel.But over all the hospitality can be termed as "very good" and such petty incidents can be overlooked.I will love to stay here again and again.

Room Tip: Choose "Conservatory rooms" only.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leelabangalore123, General Manager at The Leela Palace Bangalore, responded to this review, April 25, 2013
Dear Guest,

Thank you for taking the time to share your experience.

It’s good to hear that you had a wonderful stay at The Leela Bangalore. However, it is with great concern that we received your comments sharing the problems you faced about our Service. Please accept our sincere apologies make sure such things do not occur again in the future.

We look forward to welcoming you back to The Leela Palace Bangalore to provide you with the an unforgettable experience

Warm Regards,

Andrew Hendrian
General Manager
The Leela Palace Bangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 1, 2013

have been staying at this hotel for last one year almost every week and it is a fantastic place. all the great things you would expect from a hotel of this class. the rooms are great, service wonderful, food is amazing. nothing to complain really.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leelabangalore123, General Manager at The Leela Palace Bangalore, responded to this review, April 25, 2013
Dear Guest,

Thank you for taking the time to share your experience.

It’s good to hear that you had a wonderful stay at The Leela Bangalore.

Your comments regarding the hotel and its services are truly appreciated.

We look forward to welcoming you back to The Leela Palace Bangalore to provide you with the same unforgettable experience you have come to expect from us.

Warm Regards,

Andrew Hendrian
General Manager
The Leela Palace Bangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 27, 2012

To begin with Leela palace,bangalore is one of the best hotels of the world.it could be called "Little Atlantis" of India.The property is soo beautiful and charming that you never want to go out and explore Bangalore.Since i am a Taj group fan,i felt the hospitality is lacking here.The staff is quiet cold and hardly have a smile on their face.The Taj group makes you feel as if you are royalty and the most important person to them which was missing here.The staff is not well informed and lack warmth.Spa services are very basic but very expensive.As a property i would give Leela Palace,Bangalore 10/10,but the hospitality part gets a 6/10 from me.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leelabangalore123, General Manager at The Leela Palace Bangalore, responded to this review, May 3, 2013
Dear Guest,

Thank you for taking the time to share your experience.

It’s good to hear that you had a wonderful stay at The Leela Bangalore. However, it is with great concern that we received your comments sharing the problems you faced about our Service. Please accept our sincere apologies and we will make sure such things do not occur again in the future.

We look forward to welcoming you back to The Leela Palace Bangalore to provide you with an unforgettable experience

Warm Regards,

Andrew Hendrian
General Manager
The Leela Palace Bangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Leela Palace Bangalore

Address: #23, Kodihalli | Old Airport Road, Bangalore 560008, India
Phone Number:
Location: India > Karnataka > Bangalore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Bangalore
#10 Business Hotel in Bangalore
#10 Spa Hotel in Bangalore
#14 Luxury Hotel in Bangalore
#19 Romantic Hotel in Bangalore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Leela Palace Bangalore 5*
Number of rooms: 357
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Also Known As:
The Leela Palace Bangalore Hotel Bangalore
Leela Palace Bangalore
Leela Palace Hotel Bangalore
Hotel Leela Bangalore
Leela Hotel Bangalore

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