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“Classy business hotel!” 4 of 5 stars
Review of Sheraton Bangalore Hotel at Brigade Gateway

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Sheraton Bangalore Hotel at Brigade Gateway
5.0 of 5 Hotel   |   26/1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru (Bangalore) 560055, India   |  
Hotel amenities
gurgaon
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Classy business hotel!”
4 of 5 stars Reviewed May 23, 2013

A hotel that I would like to come back to... good food, good rooms and efficient staff. The ambience is perfect - all glass and crystal. Being a new propoerty everything works perfectly and the hotel is pretty well connected to many parts of Bangalore. It is in the midst of a shopping mall - so all the better for me.

Room Tip: Stayed for a day only. Next time!!
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Bangalore Hotel at Brigade Gateway, responded to this review, May 28, 2013
Dear Padma_murali,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It pleases me to hear that you had a comfortable stay with us during your visit to Bangalore and found the services and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel is located in the self sustained lifestyle enclave called Brigade Gateway which houses one of Bangalore’s biggest malls, Orion Mall, Columbia Asia Hospital, the World Trade Centre and a beautiful manmade lake. Sheraton Bangalore is also the closest five star deluxe hotel to the Bangalore International Airport (31kms) and just about 8 kms from the city center. I’m glad you found the location of the property to be an advantage. Your appreciation for the Food and beverage and the service will definitely be conveyed to the associates and I’m sure this will encourage them to continue to serve our guests with courtesy.

We thank you for your valuable feedback and hope to have the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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760 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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Gurgaon
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013

A splendidly amazing time is what I had at this wonderful property. It's always a pleasure spending some real quality time here. The swimming pool is terrific and the relatively cooler temperatures of Bangalore enhance the experience. Just can't wait to get back!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Bangalore Hotel at Brigade Gateway, responded to this review, May 27, 2013
Dear Sameer2533,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It pleases us to hear such positive feedback from a repeat guest like you and we are glad that your stay with us was memorable.

The infinity pool at Sheraton Bangalore, overlooks the iconic ISKCON temple and stunning cityscapes and I’m glad that you had the opportunity of experiencing the same and had an enjoyable time with the Bangalore weather enhancing your experience. At Sheraton Bangalore we do everything possible to ensure your stay is warm and comfortable and it is indeed a pleasure to know that you found the facilities and services up to your desired expectations.

We thank you for your valuable feedback and recommendations and look forward to welcoming you again to the warmth and hospitality of Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2013

My stay here was very brief - less than a day in fact. My views on following -
1. Check in was smooth and quick, as good as any.
2. Elevator needs use of the access / key card. I got it but for a minute, it refused to recognise mine. Also be mindful of the fact that if two guests going to two different floors are together, both may have to insert their cards (? may be an error but happened to me)
3. Room is spacious, quiet and comfortable. All the modern amenities are in place and for a difference, I did find bedside charging points - plenty of them too !
4. Air conditioner was effective, bed and linen were good, fresh smelling and clean
5. Sleep quality was good too.
6. All toilet accessories needed were in place and good quality. All fittings worked as they should in an expensive hotel except that the hot water took long to reach me once I decided to take a shower.
7. Plenty of complimentary drinking water.
8. Food- had buffet dinner and breakfast at "Feast". Variety and taste were good. Service too was good.
Gym and swimming pool and internet at room were not used.
All in all no reasons to complain. Given a chance, would like to visit again.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Bangalore Hotel at Brigade Gateway, responded to this review, May 14, 2013
Dear drskb,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We are glad you chose to stay with us during your visit to Bangalore. It pleases me to know that your stay was comfortable and you found the services and amenities to be up to your desired expectations.

At Sheraton Bangalore, we have a total of six food and beverage venues and lounges and are delighted to learn you had a pleasant dining experience at Feast, our all day dining venue which offers an experience of international cuisines. We offer the largest entry size rooms in the city (39 sq mts) and I’m glad you found these spacious and comfortable. We at Sheraton believe strongly in the security of our guests and the access of elevators is therefore restricted only to in-house guests. We regret the inconvenience caused but sincerely hope you understand.

We thank you for your valuable feedback and recommendation and hope to have the pleasure of your continued visits to Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 8, 2013

I stay at this hotel on a regular basis and really enjoy what it has to offer. The rooms are very clean. The staff are excellent, very polite and nothing is to much bother for them. The gym is well equipped and the pool area is very clean and well maintained. All the restaurants offer very nice tasty food. The Italian is especially good.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Bangalore Hotel at Brigade Gateway, responded to this review, May 14, 2013
Dear Andy H,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us at the Sheraton Bangalore Hotel at Brigade Gateway during your recent visit to Bangalore. Also, many thanks for providing us with your feedback and for reviewing us here on TripAdvisor!

It pleases us to know that you had a pleasant stay experience with us and were impressed with our rooms and amenities. Also, it is great to know that our associates were able to take care of your requirements and went the extra mile to ensure your stay was comfortable throughout. At Sheraton, our core values are Warm, Connected and Community and I’m glad the associates were able to deliver on the same. Your appreciation will certainly be conveyed to the team and they will be encouraged to continue to serve our guests with warmth and courtesy. Sheraton Fitness Programmed by Core Performance is a state of the art fitness program with modern equipments and 24 hour service and I’m glad you had the opportunity to experience the same. We, at the Sheraton Bangalore Hotel at Brigade Gateway, offer a total of six food and beverage venues and are glad you specially liked the spread at Bene, our Italian dining restaurant.

We thank you for your valuable feedback and hope to have the pleasure of serving you again at Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Martin Wuethrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

I stayed at this hotel for two weeks on a business trip. The service I received was amongst the best I have ever had at any hotel. The staff were very attentive, efficient, and friendly. Everything I asked for during my stay was delivered as requested, on time and with a smile. The laundry service was excellent - if I'd realised how good it was going to be I would've travelled with fewer clothes.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Bangalore Hotel at Brigade Gateway, responded to this review, May 14, 2013
Dear NevilleEden,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It pleases me to hear that your stay with us during your business trip was comfortable and I’m glad that you found the service and amenities to be up to your desired expectations.

Our core values at Sheraton are Warm, Connected and Community and I’m glad that the associates were able to take care of all your needs and requirements and serve you with warmth and courtesy. Your appreciation will definitely be conveyed to the team and I’m sure they will be encouraged to continue to serve guests with a smile.

We thank you for your valuable feedback and appreciative words and hope to have the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dehradun, India
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2013

I never expected to see such a beautiful hotel in India, the moment you step into the hotel the decor and interior gives you a memorable experience, spotlessly clean shining floors with beautiful italian marbles all around you, the check in service was quick and the view from the room on the 14th floor was also nice overlooking the swimming pool and the mall next door.

Staff was very courteous and so was the service, We were more than 200 people attending a conference so the service was to test and was adequate.

Ive never experienced a breakfast so grand with all sorts of variety in food, be it south indian, north indian and continental much better than the experience at Swissotels, Vinetian or Novotel, the best breakfast I have ever had.

Would definitely love to try another sheraton property elsewhere.

Room Tip: Rooms overlooking the pool must be your choice
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Bangalore Hotel at Brigade Gateway, responded to this review, May 14, 2013
Dear Abhaychandra,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It brings me immense pleasure to hear that you chose to stay with us during your recent visit to Bangalore and found the services and amenities to be up to your desired expectations.

It pleases me to hear that you found the overall ambience of the hotel positive and found the view from your room spectacular. We offer the largest entry size rooms in the city (39 sq mts) and I’m glad that you found these spacious and comfortable. Our Core values at Sheraton Bangalore are Warm, Connected and Community and I’m glad the associates were able to take care of your needs and requirements and serve you with warmth and courtesy. We offer a total of six food and beverage venues in the hotel and are happy to hear that you enjoyed the breakfast spread at Feast, our all day dining multi-cuisine restaurant that offers guests an experience of flavors from across the world.

We thank you for your valuable feedback and recommendation and hope to have the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
59 reviews 59 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 5, 2013 via mobile

4th hotel in 5 days on a business trip around India. Overall it was pleasant, clean, modern and more than acceptable in terms of room amenities, bar etc. Perhaps not quite so sure about the quality of the room toiletries ( soap etc ). Overall nothing particularly oustanding nor concern emerged during my brief visit/stay.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBangalore, General Manager at Sheraton Bangalore Hotel at Brigade Gateway, responded to this review, May 14, 2013
Dear Steve M,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

It pleases me to hear that you chose to stay with us during your visit to Bangalore for a Business trip and found the services and amenities to be up to your desired expectations.

At Sheraton Bangalore we believe in providing a home away from experience to our guests and I’m happy that your stay was pleasant. We offer the largest entry size rooms in the city (39 sq mts) and are glad that you found them spacious and comfortable. Our Bath amenities are the signature Sheraton Shine range that are used across all Sheraton hotels in the world and you can be rest assured that these, like all other Sheraton amenities are of nothing but the best quality.

We thank you for taking the time out to share your feedback with us and hope to have the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Martin Wuethrich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Bangalore Hotel at Brigade Gateway

Address: 26/1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru (Bangalore) 560055, India
Location: India > Karnataka > Bengaluru (Bangalore)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Bengaluru (Bangalore)
#7 Spa Hotel in Bengaluru (Bangalore)
#11 Luxury Hotel in Bengaluru (Bangalore)
#13 Family Hotel in Bengaluru (Bangalore)
#21 Romantic Hotel in Bengaluru (Bangalore)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Official Description (provided by the hotel):
The Sheraton Bangalore at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.The Sheraton Bangalore at Brigade Gateway is positioned as the city’s leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore

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