Stayed at Lemon Tree from 5th evening to 8th morning.
Initial check-in took too much time (in spite of providing them with exact date and time of arrival)and was very inconvenient. Even a seat was not offered leave alone a welcome drink.
We witnessed a fellow traveler stuck outside his room as his access card was not working. This happened on two more occasions. The reply by the receptionist was that there was some problem with the machine and that they are looking into it and that they would send someone with the master key.
After more than 24 hours we ourselves faced the same problem and had to return to reception for activation. Luckily the card was reactivated.
Generally pretty small but comfortable with clean linen.
In room dining:- unsatisfactory
Order took double the time that was promised and was incomplete. Suffered food poisoning the next day. Cant say for sure if it was the Lemon tree food. The only other meal I had was at CAIR (which is vegetarian and nobody seemed to have any problems)
Was bedridden the next day.
Had asked for Digene and crocin(paracetamol) (as I was running a fever also) at 0830 am. Was told it would be sent in 5 to 10 minutes. It arrived after 12:30 pm after 4 more calls to the reception. Each time the answer was a polite would be sent in 5 to 10 minutes.
Overall a bad experience. Would not want to stay again at Lemon tree.
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- Also Known As:
- Lemon Tree Premier, Ulsoor Lake, Bengaluru Hotel Bangalore