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“Excellent Hotel” 5 of 5 stars
Review of ITC Gardenia, Bengaluru

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ITC Gardenia, Bengaluru
5.0 of 5 Hotel   |   No 1 Residency Road, Bengaluru (Bangalore) 560025, India   |  
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Wi-fi and breakfast !
Certificate of Excellence 2014
Paris
1 review
“Excellent Hotel”
5 of 5 stars Reviewed December 11, 2012

Just excellent! Food is matching any expectations. Room is big, clean and quiet. Internet access is available anywhere (wifi or wired). Many places are simply beautiful to see, specially a small garden in the middle, where you're may also enjoy fresh drinks and food. People are magic and service is fantastic. Swimming pool is ready to wake up you in the morning. Nothing to add.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, December 14, 2012
Dear Guest,

We take this opportunity to thank you for your appreciation and motivation as it keeps us focused & inclined towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts.


Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

878 reviews from our community

Traveler rating
    625
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
Bhopal, Madhya Pradesh, India
1 review
5 of 5 stars Reviewed December 11, 2012

In short stay at this hotel, i received excellent service, prompt response of staff & helping all the way. When I reached hotel, I was stressed as my baggage was lost by airlines. The staff helped me with charging of my mobile, followed up airlines to claim my baggage, offered me alternative clothes & took care of my problem. The staff very promptly attended to all my requirements. I have always liked the stay in ITC hotels, specially the quality of food. My exreince in this hotel was excellent.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, December 14, 2012
Dear Guest,

We take this opportunity to thank you for your recognition & feedback as it keeps us focused & inclined towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts.


Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 7, 2012

The Rooms were too good after a tiring day to hit the bed in this hotel was too good and the added attraction was there was balcony on my room. the rooms were all high tech with touch buttons and so on.....I stayed during one of the IPL matches and bothe the teams were staying there....the food was good.....also have outdoor seating which great in pleasant weather. all major streets are nearby. a must stay hotel......service at the best. You really feel class out there.

Room Tip: as for a smoking room
See more room tips
  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, December 14, 2012
Dear Guest,

We take this opportunity to thank you for your appreciation & feedback as it keeps us focused & inclined
towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts.


Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 30, 2012

We are local to Bangalore, so I've never stayed in this hotel. However, one of the things we like to do on weekends is to "brunch" at hotels around town.
Of several very good brunch options in Bangalore (Oberoi, Shiro etc), this is the best. The variety of food is excellent, and leans towards world cuisine. It does excellent cold salads and starters, bread and cheeses, soups, eggs to order, fresh juices, excellent dessert counter.

Don't expect Indian chaat or many Indian dishes, but do try the sushi and the made-to-order cocktails!

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, December 3, 2012
Dear Guest,
We take this opportunity to thank you for your appreciation/recognition/motivation & feedback as it keeps us focused & inclinedtowards our commitment of quality service in an inspired setting.

ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired bythe ‘Garden City’ of India , strives to create an indigenous experience befitting discerning travelers & we are grateful to the many wondrousopportunities bestowed to relentlessly pursue & establish ITC Gardenia’sservice hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling& surpassing expectations of our valued patrons such as you .

Our constant endeavor is to consistently co create personalized, memorable experiences with the highest quality of comfort & luxury befitting yourneeds & requirements. It brings us immense pleasure & delight that you have extended yourgracious compliments to our team of associates, who have been recognizedfor their promptness & efforts. Thank you for taking the time to share with us a detailed review, we dohope your travels will bring you back to Bangalore in the near future.

Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 27, 2012

ITC Gardenia is ideally located. Staff is professionsl and check in - check out is efficient. Rooms sre good and promote relaxation. Food quality & presentation deserve word of praise. Room service is good and efficient. Staff works towards making your stay as comfortable as posiible. A really good experience allowing you to feel at home-while attending to your business.
Give it a try- you would get value for your money.

Room Tip: Ask for non smoking rooms- gives you an advantage.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, November 28, 2012
Dear Guest,

We take this opportunity to thank you for your appreciation/
recognition/motivation & feedback as it keeps us focused & inclined
towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts.


Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strabane, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 24, 2012

If you want a 5 star hotel that ticks all the boxes, then go no further that the ITC Gardenia here in Bangalore, India.
As far as business trips go, this hotel put the B into business as far as experience and quality go. I don't think I even scratched the surface of the facilities that were available. I made use of some, but not all of the complementary services available. I was disappointed that the WiFi availability was billed. It should have been billed for speed as opposed to availability. Other than that, my stay was one of the most positive hotel experiences I have had this year.
My sleep quality was average only because I was suffering from jet lag.

Room Tip: Balcony room was amazing and the vista including sunrise and sunset made for fantastic photo opportu...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, December 4, 2012
Dear Guest,

We take this opportunity to thank you for your appreciation/
recognition/motivation & feedback as it keeps us focused & inclined
towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts.

ITC Gardenia offers a wide selection of luxuriously appointed premium accommodation that has been rated among the best in the country. Referring to your mention, we would like to let you know that a specially designed WelcomSlumber kit with herbal aroma therapy sleep aids have been provided in every room at the hotel accompanied by a unique Pillow menu that allows you to select your preference. At ITC Gardenia, we ensure that when you retire for the day, you come home to the finest experience of Responsible Luxury.

Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlow, United Kingdom
Top Contributor
221 reviews 221 reviews
63 hotel reviews
Reviews in 55 cities Reviews in 55 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed November 22, 2012

Very impressive hotel, with pleasant and polite staff. Having experienced dozens of hotels in Europe, this trip to India reminded me of how service should be and made a refreshing change. The lobby is beautiful, bright and airy. Rooms of a hi standard. Restaurant was excellent

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, November 28, 2012
Dear Guest,

We take this opportunity to thank you for your appreciation/
recognition/motivation & feedback as it keeps us focused & inclined
towards our commitment of quality service in an inspired setting.


ITC Gardenia, Bengaluru , Asia’s First LEED Platinum hotel , inspired by
the ‘Garden City’ of India , strives to create an indigenous experience
befitting discerning travelers & we are grateful to the many wondrous
opportunities bestowed to relentlessly pursue & establish ITC Gardenia’s
service hallmarks , as a beacon of ‘Responsible Luxury’ , while fulfilling
& surpassing expectations of our valued patrons such as you .


Our constant endeavor is to consistently co create personalized, memorable
experiences with the highest quality of comfort & luxury befitting your
needs & requirements.


It brings us immense pleasure & delight that you have extended your
gracious compliments to our team of associates, who have been recognized
for their promptness & efforts.


Thank you for taking the time to share with us a detailed review, we do
hope your travels will bring you back to Bangalore in the near future.


Looking forward to the pleasure of welcoming you back to the ITC Gardenia.

Management, ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ITC Gardenia, Bengaluru

Address: No 1 Residency Road, Bengaluru (Bangalore) 560025, India
Phone Number:
Location: India > Karnataka > Bengaluru (Bangalore)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Bengaluru (Bangalore)
#4 Family Hotel in Bengaluru (Bangalore)
#5 Luxury Hotel in Bengaluru (Bangalore)
#7 Business Hotel in Bengaluru (Bangalore)
#7 Romantic Hotel in Bengaluru (Bangalore)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Gardenia, Bengaluru 5*
Number of rooms: 292
Official Description (provided by the hotel):
ITC Gardenia is inspired by the beautiful garden city of Bengaluru. The hotel is conceived as a building set in a garden, where interiors and exteriors amalgamate into each other with the realm of architectural aesthetics and landscaping sensibilities. The spaces are organized around a sequence of gardens and landscaped areas. The Lotus pavilion set in the central court echoes the spirit of the historic Sri Rangapattanam. The sloping roof that express different levels, breaks up the building block and places the hotel in context by their reference to the traditional architect Bengaluru. The whole facade is in clay bricks which go hand-in-hand with the garden environment and subtly merging with it. The ethos of ITC Gardenia is ‘Forward to Green, Back to Nature.’ The hotel’s environment friendly practices such as Energy Efficiency, Zero Solid Waste management goes hand in hand with aspects of the hotel that blends well with a green garden ambiance. Each of the exquisitely designed and magnificently appointed 292 rooms and suites, including the Presidential Suite with one indoor pool, blend seamlessly with the garden setting. ... more   less 
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Also Known As:
Itc Gardenia, Bengaluru Hotel Bangalore

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