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“excelent hotel for the price” 5 of 5 stars
Review of The Pride Hotel

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The Pride Hotel
4.0 of 5 Hotel   |   93 Richmond Road, Bangalore, Bengaluru (Bangalore) 560025, India   |  
Hotel amenities
Salford, United Kingdom
Top Contributor
90 reviews 90 reviews
40 hotel reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
“excelent hotel for the price”
5 of 5 stars Reviewed April 21, 2012

smart, friendly, good location, spacious rooms and reasonable price, only downside was having to pay for internet
I arrived late was greeted as if it was the start of their day, I checked out at 04:30, and plenty of cheerfull staff to wish me farewell. smart clean spacious room that had everthing to hand. the casablanca restaurant bar was staffed by helpfull friendly staff, the food choice and staff reccomendations were excelent.

Room Tip: ask for a room away from the lift, a lot of reeoms circle the lift shaft. I did not here it but I wa...
See more room tips
  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
    115
    142
    54
    10
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Cochin, Kerala, India
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 15, 2012

Located in an easily accessible point in Richmond road.The rooms are well furnished. The bathrooms may not be comfortable for Indian traveller,especially when you are sharing the room with your friend or collegue.The restaurant looks like congested , but the food is okay.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Oh
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 27, 2012

Nice place witha great staff. Typical wonderful Indian hospitality. Very clean and comfortable. And always a smile by the staff.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirPradhan, Front Office Manager at The Pride Hotel, responded to this review, April 3, 2012
Dear Mr. Craig ,


Thank you for visiting us at The pride Hotel, Bangalore.

We hope we achieved our goal in making your stay memorable by providing outstanding service.

We strive to make your experience at the Pride Hotel Bangalore one you will remember forever.

Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.

We value your trust in our company, and we will do our best to meet your service expectations.

Thank you again for the opportunity to have you as our guest.

We look forward to your return in the near future.

Thanks & Regards
Samir Pradhan
Asst Front Office Manager

The Pride Hotels
93, Richmond Road,
Bangaluru -560 025,
T: (080) 43484348
F: (080) 43484358
M: 9663159589
mailid : frontoffice.bglr@pridehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 26, 2012

I stayed at the Pride Hotel with my niece for 9 days.
The rooms were comfortable and well furnished.
The staff were very friendly and helpful - particularly those in the cafe and the Casablanca Bar. The hotel is situated within easy transport to shops and city.
We had a wonderful time in Bangalore, and our visit was made all the more enjoyable by the great staff.
I'd certainly consider staying at the Pride in the future.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirPradhan, Front Office Manager at The Pride Hotel, responded to this review, April 3, 2012
Dear Sir ,


Thank you for visiting us at The pride Hotel, Bangalore.

We hope we achieved our goal in making your stay memorable by providing outstanding service.

We strive to make your experience at the Pride Hotel Bangalore one you will remember forever.

Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.

We value your trust in our company, and we will do our best to meet your service expectations.

Thank you again for the opportunity to have you as our guest.

We look forward to your return in the near future.


Thanks & Regards
Samir Pradhan
Asst Front Office Manager

The Pride Hotels
93, Richmond Road,
Bangaluru -560 025,
T: (080) 43484348
F: (080) 43484358
M: 9663159589
Email: frontoffice.bglr@pridehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rugby, United Kingdom
Top Contributor
143 reviews 143 reviews
61 hotel reviews
Reviews in 74 cities Reviews in 74 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed March 25, 2012 via mobile

Modern looking hotel but after a 90 minute drive from Bangalore Airport the reception was slow and inefficient when I registered. No choice of smoking or non-smoking room, expensive Internet access and often it doesn't work! The staff at breakfast and dinner are very attentive but the varity of food is limited. Very little choice of cereals and only 2 or 3 options of fresh fruit. Coffee is revolting and always served with sugar already included! Make sure you ask for black and add your own milk.
As far a conference facilities are concerned the verdict is...... Try hard, fail miserably! The lack of staff training in customer care and social skills is the main problem.
The rooftop restaurant area is a nice touch but very noisy for residents and inconsiderate guests and visitors caused interrupted sleep. At one instance I had to call down to reception to ask them to ask that other guests\visitors stopped arguing outside my door at 1am !
There is no shortage of helpful staff but they lack an understanding of guests needs and certainly do not act with any sense of urgency.

Stayed March 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirPradhan, Front Office Manager at The Pride Hotel, responded to this review, April 3, 2012
Dear Mr Matkincc,


Greetings from The Pride Hotel ,Bangalore ...

I am concerned about the problems you experienced at our Hotel, in .I am writing to thank you for taking the time to bring this matter to our attention.

We strive to make the stay not only satisfying but a memorable experience. The principal goal of The Pride is to provide exceedingly dependable service to all our guests. Consequently, it is disappointing to learn about the way you have been dealt with and I sincerely understand your dissatisfaction for the unpleasant experience.

Kindly accept my sincere apology.

I assure you that the comments and suggestions we receive from our guests are taken seriously. They give us the opportunity to improvise our services standards. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you have raised have been taken up very seriously by the Management of the Group and are being addressed.

I would like to thank you for taking the time to share your concerns with us.

Kindly let us know, if we can be of any assistance in the near future.


Thanks & Regards
Samir Pradhan
Asst Front Office Manager

The Pride Hotels
93, Richmond Road,
Bangaluru -560 025,
T: (080) 43484348
F: (080) 43484358
M: 9663159589
Email: frontoffice.bglr@pridehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Top Contributor
136 reviews 136 reviews
86 hotel reviews
Reviews in 64 cities Reviews in 64 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed March 25, 2012

There's nothing better when you get a free upgrade to a Suite (Thanks to the Duty Manager who was kind enough to do so)... so no clue about the regular rooms. Its huge with a bedroom, equally big bathroom with a jacuzzi and a living room. Nice interior but the strange part is no freebies (fruits, wine etc which usually comes with a suite) but thats probably i got it FOC...

Location is close to the city centre...WIFI...gymnasium etc.

So the good things ends here...

The house keeping is below average not only in the rooms but even in the common areas.

The breakfast buffet is okay but what kills it is the service....slow in cleaning the table, so though there is a vacant table but you can't use it till somebody cleans it after the use of the previous person with plates and rubbish all kept dumped on the table.

The worst is the safety.... hotel staffs just enters the room after one knock using the master key. So I bet its something not a woman traveller would like!!!

Price is good...so probably if I stay next time i will ensure i keep the doors locked and push the guys to make sure I get a fast and professional service.

Room Tip: Lock your doors ;)
See more room tips
  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirPradhan, Front Office Manager at The Pride Hotel, responded to this review, April 4, 2012
Dear Sir ,

Greetings from The Pride Hotel , Bangalore ...

I am concerned about the problem you experienced at our Hotel.I am writing to thank you for taking the time to bring this matter to our attention.

We strive to make the stay not only satisfying but a memorable experience. The principal goal of The Pride is to provide exceedingly dependable service to all our guests. Consequently, it is disappointing to learn about the way you have been dealt with and I sincerely understand your dissatisfaction for the unpleasant experience.

Kindly accept my sincere apology.

I assure you that the comments and suggestions we receive from our guests are taken seriously. They give us the opportunity to improvise our services standards. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you have raised have been taken up very seriously by the Management of the Group and are being addressed.

I would like to thank you for taking the time to share your concerns with us.

Kindly let us know, if we can be of any assistance in the near future.

Thanks & Regards
Samir Pradhan
Asst Front Office Manager

The Pride Hotels
93, Richmond Road,
Bangaluru -560 025,
T: (080) 43484348
F: (080) 43484358
M: 9663159589
Email: frontoffice.bglr@pridehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinner, London
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 12, 2012

Stayed here for 3 nights at the start of our south India tour and one night at the end of the tour. We got to the hotel at 6am from the airport and they checked us into our rooms straight away with no extra charge which was very nice of them. We were given deluxe rooms on the top floor with decent views. Room had excellent facilities like flat screen tv, walk in shower, comfortable beds with extra pillows , etc. The only downside of he room was the low height toilet. However got used to it after a day. Breakfast was decent with plenty of indian and western varieties. However service is slow. The punjabi restaurant located on the rooftop of this hotel was excellent and the service was brilliant. We dined there for 3 nights under the stars. There was live Indian music as well which was really good. On our last morning we were going to checkout very early at 4am due to an early flight. The hotel prepared hot grilled veg sandwiches and cut fruit for us to take away and served us coffee and tea at 4am which was very nice of them. A very pleasant stay.

Room Tip: Ask for rooms on high floor to avoid road traffic noise
See more room tips
  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirPradhan, Front Office Manager at The Pride Hotel, responded to this review, April 4, 2012
Dear Mr Rishi ,

Greetings from The Pride Hotel , Bangalore ...

Thank you for visiting us at The pride Hotel, Bangalore.

We hope we achieved our goal in making your stay memorable by providing outstanding service.

We strive to make your experience at the Pride Hotel Bangalore one you will remember forever.

Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.

We value your trust in our company, and we will do our best to meet your service expectations.

Thank you again for the opportunity to have you as our guest.

We look forward to your return in the near future.


Thanks & Regards
Samir Pradhan
Asst Front Office Manager

The Pride Hotels
93, Richmond Road,
Bangaluru -560 025,
T: (080) 43484348
F: (080) 43484358
M: 9663159589
Email: frontoffice.bglr@pridehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pride Hotel

Address: 93 Richmond Road, Bangalore, Bengaluru (Bangalore) 560025, India
Location: India > Karnataka > Bengaluru (Bangalore)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #97 of 558 Hotels in Bengaluru (Bangalore)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Pride Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Situated in the heart of the Bangalore city, the Pride is located in close proximity to places of tourist interest like Vidhana Soudha, Cubbon Park and Vishweshwaraya Museum. Rich in every way, The Pride offers exclusive blend of the traditional hospitality with modern comforts. ... more   less 
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