Rooms are decent enough (in terms of interiors, space, amenities etc) for you to put-up. However, the room service is a major disappointment.
My duration of the stay was from 2nd to 14th Jan 2014 (12 days). I was taken by surprise when room service told me about their 'rule' of paying the food bill on a day to day basis (even after knowing my duration of stay).
After paying for 4-5 bills raise by room service I realized that the billed amount was more than the rates mentioned in menu card (my bad for not sighting this initially). On asking, room service says
1) 'menu card rates exclusive of taxes'... How insane this answer can be when taxes are added separately in the bill...
2) 'room service rates are different'... Again strange answer, your room service menu card is labelled as 'room service'
Spoke to a level above & I get to know about the 'rate increase'. Revised rate card not made available even after demanding (whichever format available)... Disappointed, I reached out to the 'Manager'... After consoling me, he assured of reverting with the updated menu card however, he didn't turn up till the very last day.
Service at pool side restaurant is also terribly slow... Food quality is average... No variety in breakfast (idli, wada, sambhar, chatni & at times some other stuff)... There's a mall opposite to 'The Club', joints in that mall dishes out better stuff than this place.
One good thing about this place - Alcohol is excise exempted :-D
- Official Description (provided by the hotel):
- Every little detail at The Club is geared to ensure your family feels perfectly at home. In the comfortable company of our attentive staff or in the lap of our relaxing room, you will always feel you are in your own cosy nest. Facilities: multi-cuisine restaurant, swimming pool, spa and health club, fully equipped gym, squash, badminton and tennis court, billiards and pool table. ... more less
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- Also Known As:
- The Club Hotel Bangalore