I had booked this place as it was close to the offices where I needed to be for two days of meetings.
I had specified a quiet room with a balcony but was allocated a room facing the main road with only a single-glazed window. The traffic did not cease all night, trucks, autos and non-stop honking kept me awake for most of the night coupled with the venetian blinds that did little to stop the sunlight streaming through to light up the room from 5:30 AM.
Not ideal if you have a busy day ahead.
After speaking to three different people on the front desk I was upgraded to a quieter room away from the main road but again there was still some traffic noise and the blinds are completely inadequate to block out the light.
The management need to look at getting the basics right, get triple glazing or noise-reducing glass, blackout blinds to keep out the light.
Ordered room service once. Took an hour to get a chicken kebab which arrived cold. The buffet breakfast was also very poor, milk was curdled and the rest made airplane food look appetizing...bizarre square cups ensure that you can't actually finish your coffee unless you want it to spill out the side of your mouth.
Can't fault the cleanliness or comfort but there are huge steps to be taken to make this place a good option to stay.
Also noticed along with some other guests that some staff had been working beyond 12 hours straight.
It's worth paying the extra to stay at one of the 5 star options nearby as the prices are not vastly different.
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