I was on this hotel in first week of December, 2013 while on a business trip, I was with my spouse. The hotel is located in a central location in Bangalore. The hotel rooms are of average size with small bathrooms. The bathroom was not clean enough and the toiletries were insufficient. The towels provided were not clean and heavily scented to prevent any bad smell. The staff needs a lot of training, as they were not prompt enough. The room service was poor, I had to ask them several times a day, to get the room cleaned once in a day. Coming to the restaurant, the food was spicy and the same food was repeated over the day. The reception area and Reception staff were nice. The only solace. They claim to be a 4-star property, but it is not. Will I stay there again ? No way.
- Official Description (provided by the hotel):
- Luxury 4 Star hotel with modern facilities at the heart of the city next to Race Course Road and within easy access to the central business district. ... more less
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