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“Good hotel for business trip” 4 of 5 stars
Review of Fortune Park JP Celestial

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Fortune Park JP Celestial
3.5 of 5 Hotel   |   5/43 Race Course Road, Bangalore 560009, India   |  
Hotel amenities
Ranked #113 of 551 hotels in Bangalore
New Delhi, India
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Good hotel for business trip”
4 of 5 stars Reviewed May 29, 2013

I stayed in this hotel for two nights. The rooms are good, nice and clean. The food menu was good. But the room service was not at per the mark, there might be an issue of coordination among them. Otherwise staff behaviour is good. Overall, a nice place to stay for a short business trip.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPJPC, General Manager at Fortune Park JP Celestial, responded to this review, May 31, 2013
Dear Sir,
Thank you for your feedback. We have taken note of your observations regarding In Room Dining and would like to assure you that we are taking corrective actions to improve the experience.

Thank you
Regards
Sanjay Pant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Any
English first
Kolkata (Calcutta), India
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 27, 2013

I stayed in this hotel in the month of May '13 for 2 nights. I booked a club room which is quite spacious. At 3800+ tax it had been a steal. However, on arrival they upgraded me to a suite and one can understand the deal. The location is very good for a business traveler as it is situated at the heart of the city & one doesn't need to drive for more than 30 min to reach to any important place. However, for the same reason the sleep quality is disturbed a little since traffic flows till late night through the adjacent road. The restaurant is very good & both the dinner & Breakfast buffet had been excellent.

The only thing that left me far from satisfied is the quality of towels those were supplied in the bathroom. They are quite old & had lost their shine & freshness following over laundering. This is very unusual for a hotel which is part of ITC group. Rest everything is very good.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPJPC, General Manager at Fortune Park JP Celestial, responded to this review, May 29, 2013
Dear Mr. Arunabha,

Thank you for your feedback. I'm pleased to note that you are satisfied with the services at the hotel and had an enjoyable stay. We have taken note of your observation regarding the linen and would like inform you that we have already actioned for replacement.

Regards
Sanjay Pant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 23, 2013

For the last 4 years, Fortune Celestial has been my the place to stay for me in Bangalore. It is the best of the Fortunes in B'lore, and has great staff as well.
It is well priced for the services it offers. Not having a pool is a downside, but better that than having a pool of the size of a bathtub as in Fortune Cosmos.
The restuarant is great, esp the breakfast menu

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPJPC, General Manager at Fortune Park JP Celestial, responded to this review, May 27, 2013
Dear Mr Raj,
Thank your for your valuable feedback. I am happy to note that you have been having an enjoyable experience at the hotel and would like to express my gratitude for for your generous words.
I look forward to your next visit at the hotel to be able to meet you in person.
Thank You
Regards
Sanjay Pant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 21, 2013

Stayed here for 1 night in second week of May.

ROOMS: This business hotel has got some large rooms. It made the stay really comfortable. Rooms had wifi too and even the business center on the ground floor was available for use. Good. I was even allowed an early check in when I arrived at 9 in the morning which I really appreciate. During the reservation, which was made on phone, I was told i'll be getting a text confirmation on my cellphone which I did not get. I did not even get an email confirmation from them after 2-3 requests which was quite unprofessional. Having said that, there was no problem whatsoever during check in. The rooms need new sheets, pillows and towels. The one that is currently being provided is old and has been laundered many times thereby losing its freshness. In a hotel that is a part of the ITC group - I did not expect to write about the quality of sheets & towels. When I asked for a replacement, I wasn't really provided a better quality so I just ignored.

LOCATION: It is not easy to find the hotel through google maps or any other means. Only a cabbie who has been there can take you. It is located on a busy junction which many shops/atm closely.

FOOD & SERVICE: I had breakfast for two days - one included in the room charge and the other was paid. Both meals were well made and the buffet spread was also good enough. The room service was prompt as well. I was in need of a medicine (pain killer) a little later than midnight for which I rang the reception and asked if they can arrange for one. They denied. I expected them to send a staff to get it. Front desk staff were friendly and did all they could to ensure a comfortable stay.

While checking in, the hotel asks for an advance which these days is alien. In most properties they swipe the card for security and charge you while checking out - which was not the case here.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPJPC, General Manager at Fortune Park JP Celestial, responded to this review, May 27, 2013
Dear Mr Chokhani,
Thank You for your feedback. I am distressed to know of your experience with regards to the reservations process and the quality of linen in the room. Please accept my sincere apologies for the experience. We have taken corrective actions to ensure that the same is not repeated and a firm process is already in place to ensure that such lapses do not occur. At the same time, I would also like to thank you for your appreciation for the breakfast and services provided by my team.
Looking forward to meeting you on your next visit to the hotel.
Thank You
Regards
Sanjay Pant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 8, 2013

Value for money and good place to stay. Good Service and Front Desk. Rooms are comfortable and big. Excellent Food (Veg and Non Veg). Close to many commercial areas. Located at busy junction is the only issue. 7th floor Kabab restaurent is a place not to be missed.

Room Tip: Rooms are big and comfortable. Value for money.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPJPC, General Manager at Fortune Park JP Celestial, responded to this review, May 11, 2013
Dear Sir,
Thank your for your valuable feedback. I am happy to note that you have had an enjoyable experience at the hotel and would like to express my gratitude for for your generous words.
I look forward to your next visit at the hotel to be able to meet you in person.
Thank You
Regards
Sanjay Pant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Top Contributor
108 reviews 108 reviews
45 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed May 6, 2013

The hotel is located at busy junction in bangalore near the race course. It is difficult to find hotel with address given. Hotel lines are busy in the evening. Hotel room was spacious and available at decent, affordable prize for business traveller. Staff has helping nature. Hot water was available at very morning, and staff helped me with wake up call. Electronic clock near the bedside was much ahead of actual time. Toiletries were adequate, as in any other fortune hotel. I personally did not like the shower as it was in one corner placed angularly; but this is personal opinion. Functionally, it was alright. Rooms are dimly lit, especially at night. The dining table for 3, reading desk and coffee table were nicely organized at one corner keeping room and removing sensation of overcrowding for fatigued traveller. Lights at different areas can be controlled with independent switches near bed side. A/C can be controlled as required. At least on that night, food was not worth mentioning except for 1 or 2 items like roti/ naans, dal lasuni and deserts were tasty. Next time, i will use in room dining for dinner instead of "Orchid". I dont think I would have missed something if I had chosen other hotel. Doesn't matter if objective is to pass few hours in night in bangalore.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPJPC, General Manager at Fortune Park JP Celestial, responded to this review, May 8, 2013
Dear Mr Saket,
Thank you so much for your valuable feedback, I look forward to receiving you again in the hotel soon.
rgds,

Sanjay Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Top Contributor
186 reviews 186 reviews
40 hotel reviews
Reviews in 51 cities Reviews in 51 cities
221 helpful votes 221 helpful votes
3 of 5 stars Reviewed April 11, 2013

Fortune Park is one of the best property in the vicinity of Majestic.
Good rooms at decent prices.Excellent food.Nice banquet hall for corporate & other functions & a good Thai spa.

Centrally located,very close to Majestic & City Railway station,enroute to Race Course.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPJPC, General Manager at Fortune Park JP Celestial, responded to this review, April 12, 2013
Dear Mr. Deepak,
I am pleased to know that you were satisfied with your experience of our services and facilities.
At Fortune JP Celestial Hotel, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.
I look forward to meeting you during your next visit to Fortune Celestial Hotel and would be delighted to assist you with any requirements.
Rgds,
Sanjay Pant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fortune Park JP Celestial

Address: 5/43 Race Course Road, Bangalore 560009, India
Location: India > Karnataka > Bangalore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #113 of 551 hotels in Bangalore
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fortune Park JP Celestial 3.5*
Official Description (provided by the hotel):
Luxury 4 Star hotel with modern facilities at the heart of the city next to Race Course Road and within easy access to the central business district. ... more   less 
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