I visit Bangalore for business reasons and have stayed at Hotel JP Cordial as well as Hotel Fortune Park JP Celestial in Bangalore. During one such stay at Hotel JP Cordial during December 2012, my wallet containing Rs.3000 and my new Samsung Galaxy Tab 2 (Tablet Cell phone) costing Rs.19,300 got stolen by an intruder coming through the window whilst I was asleep. In addition to the financial loss incurred, the loss of my PAN Card, Credit Card, Driving Licence, Debit Cards and Vehicle Registration Card of my Car, amongst other things, has caused severe inconvenience, difficulty and irreparable damage due to the loss of valued business and personal contacts and information stored in the phone.
Words cannot express my distress and frustration at having undergone such a nightmarish experience. I have only had God to thank for escaping unhurt with no bodily harm which the intruder could have easily caused whilst I was asleep in the middle of the night. Five months have passed by and I have yet to receive any credible response or compensation from the hotel.
One may think it is a case of sour grapes but I just wish to highlight my experience if it is of any value to anyone. I am still coming to terms with the fact that an intruder could enter the hotel room in the middle of the night and walk away with valuables despite presence of security guards on duty and CCTV cameras. Whilst I am no expert to establish whether it was the job of any of the hotel staff or an outsider, I can only express my highest fear on the sheer negligence and absolute lack of much needed security measures in the hotel.
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