I stayed at the Zuri during early October for a 9 day stay. I stayed in a Club room. The room was smallish, but very comfortable. The room included a comfortable bed, two night stands, a desk, flat screen TV, cable/digital TV, free internet and a safe. They had a very good selection of TV channels. The desk was comfortable and worked well
The internet was good except you can only have one device on it at a time. So, with my iPad/laptop, I was constantly switching.
The bathroom was also smallish, but included a combo bath/shower with a rain shower. For me, it was big enough. They included use of a robe and slippers.
The room was spotless, and well kept by the staff. My only complaints about the room, was that It was missing two things. An iron/board ( which I requested and received ), and an alarm clock.
The restaurants were good. Breakfast is served every morning in the lobby restaurant. The buffet food was good and contained a set of selections from both Western/Indian cuisine. For those enjoying Western food, they would make to order: Eggs, French Toast, or Pancakes. The French toast was very good, eggs seemed off for some reason, and I really wanted a waffle which was not available. The selection did get a bit repetitive, and was smaller than other hotels I've stayed out in the past in India. I did appreciate it was a bit less formal that other places which I prefer.
For Dinner, I ate at the Italian restaurant 3 times, the lobby restaurant twice. At the Italian restaurant, I ordered the fixed menu twice. It was very reasonable at 1,000RS. It included three courses and unlimited domestic wine. Very much enjoyed this restaurant. I ate two evenings in lobby restaurant. I did the seafood buffet which was the standard Indian buffet + a made to order fish dish. I also did lamb. I found both meals quite good. I ate one evening at the pool by the bar. Again, enjoyed it. I also did room service. The food was delivered quickly and again was very high quality. I did not try the rooftop restaurant.
The hotel was to arrange transportation during my stay. They did airport pickup/drop off with no issue. There was a mix up with whether office transfers were included, which required a phone call from my company. I also did have a missed pickup. I forgot to give a time to the bell staff and a driver forgot to tell the bell desk a pickup time which I provided during a drop off. Overall, the drivers and transportation worked well, just remember to arrange with the bell/travel staff before you leave the hotel. There is a lot of traffic in the Whitefield area and the trip for me to Old Airport Road was longer than one might like.
My only other compliant, though this is true about most business hotels in India, is I'd really love a small shop where I could pick up drinks or a snack ( bag of chips ). If they replaced the overpriced gift shop with something modeled after a Marriott Courtyard Market, it would be greatly appreciated by a traveler like me who is spending a long time at the hotel, but doesn't necessary want to do room service or mini-bar for a small snack.
The staff itself makes every effort to see to your needs. They were friendly and did a good job. I was overall very please with my stay.
- Official Description (provided by the hotel):
- It's hip. It's happening. And it's here to welcome you back. The Zuri Whitefield - where the soul of Bangalore is captured like never before. Where hospitality is more than just a smile that greets you. Where sophistication meets leisure with seamless delight, and where you can let your hair down. ... more less
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- Also Known As:
- The Zuri Whitefield, Bangalore Hotel Bangalore