We were at Eagleton for a college reunion...and figured we would go a day early and chill out...but the biggest mistake was not looking at the reviews of this place. The outside was ok...but the minute I asked about the spa...the receptionist started stammering....and said it is under construction...and this resort is apparently 12 years old! Well it only gets better....we checked in and found that the deluxe room had stains on the sheets....and immediately asked for a change...which they got done to another room after 20 minutes....which surprisingly was equally bad...and then a third room where the sheets had stains too....Its not just the sheets....the residential complex reminds one of a dorm....very unimpressive and the rooms are in poor condition with paint peeling off and the furniture in general disrepair....would be ok with this if I was paying say INR 2000...but the charges were INR 7500 per night...plus tax....We packed our bags and fled to the reception....and on asking for a refund of the 5000 we paid in advance...one hour after the check in...which we spent being shunted from room to room...we were told that we would not get a refund...and were expected to stay in this hole....and when wed decided we would forfeit our deposit and still shift elsewhere...the extremely abrasive manager told me I would be charged the rest of the amount including taxes!!!....this was really obnoxious behavior and though we were upgraded to a larger room...with clean sheets....the experience left us drained and bereft of any holiday....felt cheated and robbed....never will ever go back there again....
- Also Known As:
- Eagleton The Golf Hotel Bangalore
- Eagleton The Golf Hotel
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