I am not sure if this is a hotel with a members club or a members club with a hotel. I am also not quite sure whether I should compare this hotel with other hotels I have stayed in India, or categorize this hotel as a separate class. I think I will do the latter, and view it not like a five-star hotel with thousands of rooms but rather a niche hotel with good potential.
The hotel is in a complex of apartments called Brigade Millennium. The advantage of that is that everyone knows where Brigade Milennium is, so if you get lost just ask anyone for directions. No one seems to know about the hotel, but everyone knows the development. The area itself is very residential and there are not many shops close. Also, all the shops close around 11PM. Some people say New York is the city that never sleeps. Well it turns out Bangalore is the city that always sleeps. From 11:30 until about 6AM the whole area is completely dead. Badly jetlagged one night I woke up at midnight, only to discover that there was no room service available and absolutely nowhere nearby that was open to get some food. Luckily a young friendly employee named Sateish saved the day - at 1.30AM, in the dead of night, he made me a lovely omelette and lots of toast. A simple meal, but did the trick.
I chose the area because I was going to business meetings nearby. It is very central to many places in South Bangalore, and for me only took 20 mins to get to my place of business. Going to the airport is about 1.5 - 2 hours and going out to Whitefield is about 2 hours.
Breakfast was not bad but not terrific either. The breakfast menu is pretty limited, and most of the items are typical of an Indian breakfast. There is the standard idli, uttapam etc. and for the westerners they will make an omelette. I had the masala omelette most mornings, which was nice but it was quite small and you only get white toast. Do try their watermelon juice, which they make fresh - you can ask them to not add any sugar if you like.
A few mornings they had an indian breakfast buffet, but again this was limited to a few items and I must admit compared to other hotels was quite disappointing. The waiter was friendly and helpful (but did not provide any menus, seems you are expected to know what to order!).
When I first arrived it looked like the whole place was about to fall apart. The shower did not work properly, and the blinds did not roll up properly. The net curtains behind the blinds did not roll up either, I discovered because they were broken and no one had fixed them. My shower was fixed, but they did not fix the blinds so I had to spend 10 minutes every morning rolling everything up and 10 minutes every night rolling it back down again.
The hotel suffers from frequent power cuts, which do not last long. However, bring a flashlight just in case - stumbling around your room in the dark is no fun.
The room nice but a bit odd. There was a small desk, a very uncomfortable office chair, a very comfortable raised bed and a small sitting area with a fairly comfortable chair. Whoever designed the room could not have stayed in many hotels because the room and its features were not practical at all. For example, the switches for the lights and the ceiling fan were in very awkward places near the floor. The switch for the ceiling fan was low, behind the bedside table - I had to ask where it was. The bed was raised from the floor, and next to it was a very strange empty space which served no purpose. The bathroom was OK, but a bit dark since there was no light near the shower area.
The window blinds all had gaps between them so the sun shone through in the morning - great if you want to rise with the sun but for the rest of us I wish they had settled for proper blackout curtains.
The aircon worked fine, but was a tad noisy. Wi-fi reception was terrible, and only seemed to work in one part of the room.
The room was of a good size, no complaints there, and the bed was very comfortable. I just don't think it was very practical or comfortable for a business traveller.
....was really good. No, I mean really good. I had dinner out on the terrace, and as room service and the whole week I stayed there it was consistently good. This place is predominantly frequented by locals so they make the food as the locals would prefer it, which is hot yet very fragrant and very fresh. I had the most wonderful curries! With trepidation I also ordered steamed vegetables. I expected soggy, overcooked vegetables but instead got lightly steamed, firm and fresh vegetables. In a country where most vegetables are curried, that is an accomplishment. The menu is extensive and unusually they have the same menu for the restaurant as for room service - other hotels usually provide just a limited selection menu for room service.
Be aware that food is not available at all times. Breakfast, lunch and dinner are served at very set times and there is no around the clock room service menu. Feel like chicken wings? No you can't have them until after 6PM sir. So, you have to time your meals to suit their opening hours.
The place is very quiet most of the time, which I really liked. There are not many rooms so it never gets really busy, except if they have events on for their members such as birthday parties. If you arrive early or late the reception is completely empty and you don't seem many people, but then again considering all the hustle and bustle outside that is a good thing.
There are also multiple places to just sit down and unwind, which is nice. I saw several people just lounging around, sipping their drink and reading a good book.
Generally service was good. The bell hop was overly enthusiastic since he probably does not serve many people a day, and the guys in reception were always helpful.
Beware of rip-offs when booking a taxi. I booked a taxi in the morning to take me to a business meeting. I asked the driver not to wait, and that I would just call when I needed him to come and pick me up. The next day I discovered he had waited for me, and the company charged me 1,600 rupees to wait for 10 hours. Not what I asked for, so be aware. If you speak Hindi then you probably have an advantage since you can communicate with the driver, none of my drivers spoke more than 5 words of English so communication was difficult. I discovered the best thing was to invite the taxi driver into reception and get the receptionist to translate while you specify the travel arrangements for the day.
POOL / GYM
Was good, pretty decent size and water not too warm - if anything it was a bit on the cold side. It can get a bit noisy and busy with club members, especially after 6PM. It is also a bit of a walk from your room down to the pool, through reception, so if you feel uncomfortable doing this walk in just your bathing suit I recommend you use the changing rooms adjacent to the pool instead.
There is a smallish gym which looked nice - all the usual machines - and there are also squash courts.
BAKERY AND SHOP
Unusually there is an on-site bakery and shop. The bakery has wonderful cakes and pastries, which are always baked fresh. There is even a little place to sit by the bakery, just under the trees, so if you want you can sit there and have a cup of tea and enjoy your cake. The shop is also pretty good, and since the rooms have a fridge I suggest you go there on your first day to stock up on cold drinks and snacks for your room (the rooms have no minibar).
Overall, I liked the place. There is definitely room for improvement but that the same time provided very good value for money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.