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“Very good” 4 of 5 stars
Review of Chalet Diamond

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Chalet Diamond
Old Airport Rd, A- 08 Ground Floor, Bengaluru (Bangalore) 560008, India   |  
Hotel amenities
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Very good”
4 of 5 stars Reviewed May 20, 2011

I have stayed at this hotel / service apartment for 2 days and it was too good, the services was very good, rooms were big and comfortable, possibly the only slight drawback was from the main road, otherwise its very good and value for money.

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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16 reviews from our community

Traveler rating
    3
    6
    0
    3
    4
See reviews for
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Noida, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2010

The One bedroom apartment was nice and simple, especially since I was staying there for an extended period. The bedroom/bath was clean and well-maintained, and a person came every day to clean up after I'd left. There was a kitchen with basic vessels/gas/microwave/refrigerator which allowed me to cook small meals and save the hassel of going out. Biggest plus, the drawing room was huge and had a balcony overlooking the garden. I wouldn't mind going there again when I am on a long trip...

  • Stayed August 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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chandigarh
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 7, 2010

There are about 20 suites, all individually designed and tastefully created. Our suites are roomy, comfortable and exude the warmth that you would have in your own living space. Citadel’s friendly and courteous staff will make your visit to bangalore memorable and relaxed. They are perfect for your short and long term stay, whether you are in the city for business or leisure.
Tucked away from the buzz of the airport road and yet within a short reach of the central business district and the verdant golf course, chalet citadel will be your own fortress of peace and calm, in the midst of all the bustle of the city. A stone’s throw from the kempfort and the manipal hospital, it is very exclusive in its location and the kind of clientele that it attracts

  • Stayed October 2010, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 5, 2010

A great place to stay. We had to be in bangalore for a week and I was searching for a good serviced apartment in bangalore,close to the city. Then i found Chalet Centrum, in Koramangala. We got an elegant suite, which had a living room, a kitchenette, one bedroom, one bath and two lcd TVs.We got a deal of 3000 per day inclusive of breakfast and highspeed wifi.The room was so cozy with extra soft sofas and beds.Staff were very helpful.They dont have an in-house restaurant, but they will arrange home deliveries for you..24/7. We found only two negatives, more like a suggestion to the staff. There wasn't a single clock/timepiece in the room and the trash can was really small. All in whole, a very good place to stay.Oasis mall is just a walk away. We will definitely return when in bangalore again! Great work. Keep it up!

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bengaluru (Bangalore), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2010

I was very impressed by their great website but when I arrived to check to hotel out, I was quite horrified.

First of all, their office downstairs was very unclean and unfortunately the room that I was shown was not any better. Felt very un-clean; black handprints all over the walls and worn-out furniture. Also, the cleaning staff was taking a nap (on the sofa)... The apartment had a good lay-oyut, so it's too bad that they don't really take care of their business.

  • Stayed May 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chennai
Top Contributor
86 reviews 86 reviews
60 hotel reviews
Reviews in 50 cities Reviews in 50 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 22, 2010

Chalet apartments are very well kept, the service is excellent, very efficient staff. The service apartments are located within the large residential complex of Diamond District and hence the atmosphere is very friendly and pleasent. The quality of breakfast used to be very good until 2009 as the choice was available in the community restaurant inside the complex was very good , but now the breakfast is packed and delivered in the room, perhaps from a different source. The internet access is free. Several good restaurants are in walking distance, availability of cab or city transport at this place is quite adequate. The food quality is not a great thing to write about. But the overall exprience of living in the Chalet service apartment is very pleasent indeed. I felt like being at home, and ofcourse a great value for money !!
Could be a very econimical place to stay on long terms ( several weeks) if someone is visiting Bangalore for any medical treatment in Manipal Hospital.

  • Stayed January 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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kolkata
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 17, 2009

Totally unprofessional bunch of people playing havoc with a whole range of apartments that have no maintenance. So if you are lucky you may get a good one, if not ... the electronic equipment often does not work (we had a terrible fiasco with the washing machine which they had assured us was 'working' at the time of check-in). Housekeeping has to be called for daily cleaning, or no one bothers. We never tried the breakfast, so wouldn't know about that. The staff is all over the place. No one knows anything. Hence you feel lost in an island of an aprtment where if you lay dead, no one would know for months on end. My advice: don't go by anything the website or the people promise. Check everything thoroughly before you pay (so go with sufficient time at check in) and be resigned that you're getting two air-conditioned bedrooms with two bathrooms (reasonably clean though very tired) for the price you pay. Don't expect much more, certainly not the advantages that the term 'serviced apartment' implies in any global sense.

Stayed June 2009, traveled with family
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ChaletIndia, General Manager at Chalet Diamond, responded to this review, June 28, 2010
Hello,

Greetings from Chalet Group!!!

Thank you for choosing Chalet for your stay. We would like to inform you that we are very clear and upfront we have declared that this is serviced apartments and not a hotel and these are purely in apartment format and not in room format. we recommend this purely for long stays not for short term. We would suggest you to try our other unit Chalet Citadel and experience your stay.

We appreciate your concerns and will be rectified at every level.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chalet Diamond

Address: Old Airport Rd, A- 08 Ground Floor, Bengaluru (Bangalore) 560008, India
Location: India > Karnataka > Bengaluru (Bangalore)
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #151 of 507 Specialty Lodging in Bengaluru (Bangalore)
Price Range (Based on Average Rates): $
Number of rooms: 45
Reservation Options:
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