Well guys.. I am still in Leh and hence the review is as fresh as it can be!
We travelled with 2 kids (3 adults+ 2 kids) and after extensive search decided to book this hotel. Spoke with the manager on phone he informed us that the hotel is under renovation but they will assure 24 hr hot water and will provide room heating. We agreed on these basic requirements for a room rate of 2800 rs per room. Airport pick up in a scorpio was complementary. We landed from delhi and were surprised to see a old maruti van. As the hotel is only 4/5 km from the airport, we did not mind it. Tempeature in Leh at this point is hovering between 7 deg c in day to 1-2 dec c in night. When we arrived at the hotel (the approach road is very bad), we found that he entrance/lobby was under renovation. The lobby or whatever it can be called was cold and dirty. We were moved to the rooms (209/210) and the rooms were very cold. No cold water was in the room and one has to keep the tap pen for 10 mins to get luke warm water. Manager informed us that all hotels in leh offer this as "warm water".
From dinner we went to the dining hall and it was COLD. One can't eat food in such cold temprature. Food offered was ok. When we went into the rooms, we found a small LPG gas heater in the room. After exactly one hour room service guys came and removed the heater informing us that they have to heat other rooms as well. We were also informed that having such heaters in rooms increase the carbon dioxide levels and hence dangerous. So limited or no room heating was for our benefit! Quilts supplied were not enough and we slept with jackets and jeans on. Next day we decided to check out... Surprised to note that manager was not even apologetic. Tv worked in only one room. He told us that keeping these deficiencies in mind he had offered us a discount!
Feeling cheated, we checked out. Had to tip the staff to get my luggage upto the main road!
The hotel is under renovation and will get renovated only by June 2013. Till such time avoid....
After checking out I found a small hotel close by called NEZER . Guess what... Rooms were lovely, heated from 6 pm till 11pm and again from 530 am to 10 am. Hot water..... Yes it is hot. Tata sky tv, free wi if. Read my next review for this hotel ( I am checking out on 9th may ).... Also best part is room rent is Rs 1500 per room with breakfast included.
Avoid this place
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.