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“A few hiccups, but a great place to stay in” 4 of 5 stars
Review of Ladakh Sarai

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Ladakh Sarai
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Village Ayu | Ladakh, Leh 194101, India   |  
Hotel amenities
Ranked #2 of 51 Hotels in Leh
London
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“A few hiccups, but a great place to stay in”
4 of 5 stars Reviewed January 2, 2014

Our first impression was a bit of a let down. We were shown a tent that was a bit stuffy, a bit dirty, dingy and stank a bit. But when we complained about this, they promptly took us to some new ones which were much much better, well lit (natural lighting coming in well, unblocked by trees and other construction), and from there on, our stay was lovely.

The staff was extremely helpful and courteous! Requests at meal time, snacks time, etc. were very well honoured. The kids had a good time. Food was delicious and the seating style was a bit "unique"

A few minor irritants: getting hot water was a big struggle. Finally, the staff brought in buckets of hot boiling water. The seating is in a curve where you need to look at people sitting next to you in a sideways fashion. The folks in front of you are too far off to talk to (one'd have to shout to talk to them)

Overall, the stay was good, but for the minor irritants.

Room Tip: Ask for rooms in the new cottages or in the new block that has been constructed this year (in 2013)
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rigzinladakhsarai, Manager at Ladakh Sarai, responded to this review, March 4, 2014
Dear Guest,

Thank you for your feedback, at Ladakh Sarai, we take each feedback very seriously. Issues that you have raised have been addressed. The Ladakh Sarai in 2014 is coming up with complete new look and feel.
However, I regret the inconvenience you faced during your stay, but I promise if you make another visit to Ladakh, we will make it up for all our short comings.

Stay well and wishing you many more beautiful holidays.
Rigzin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
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English first
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

After a tiring road trip, when we finally came to Ladakh Sarai, we were ushered in for lunch with no questions asked or even registration formalities. We had a wholesome, simple, nutritious lunch with the owner talking to us freely while serving us. THey took us to our room, where our bags had been delivered, let us rest for sometime, before asking for registration details, and our travel plans.

The same evening, after we came back near-freezing from sight-seeing, the owner ushered us in to sit by the fire, while he gave us hot soup and then dinner. I havent seen such customer service from anyone - frankly, this didnt feel like a hotel at all.


The only issue could be the location, as it is a bit far, and transport in Leh is expensive. But none of that matters when you see the view, the room, the food and the service.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Delhi, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2013

we stayed in this green hotel in leh, a place where greenery is so rare to find. the hotel owner stays on the premises and takes personal care of all the guests, the food served was great and outstanding, catering to all types of cuisines including Indian as well as continental. Not a single hotel in Leh would have this kindof greenery and it was such a soothing sight to see the lovely bamboo trees and other greens on the premises.The rooms are so well spaced, as there are individual cottages spread across the property. i would recommend this place highly to all.

Room Tip: please book in advance as it may be full in the season time.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 23, 2013

I was in this resort with my wife & kid. The resort is about 8-10 kms. from Leh airport. I had booked for a 7 days Ladakh package from there website. The booking process was reasonably good, even though there was no online payment option. Only IFSC transfer is possible. Once we reached Leh airport, From the Pick-up till drop back, every thing was decently arranged without any hassles. The stay at resort was really good. The owner of resort & the staff are so sweet & genuine, probably there sweetness will make you diabetic. Rooms were clean. View from most of the cottages is good. A very nice place to stay comfortably in Ladakh. The food varieties served were amazing. My son enjoyed Italian & Mexican food royally. I definitely recommend this place for family trip to Ladakh.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 12, 2013

We had fixed a full sight seeing package with these people. It was truly value for money.

We were in Ladakh for a week and Ladakh Sarai was our base camp. The resort is located in a farm and our room had a beautiful view of the fields with the Himalayas as the backdrop. The resort is away from hustle bustle of the touristy market area. If you are looking for peace and quiet this is the place but you are dependent on a vehicle for transport.

The people in Ladakh are generally friendly so were the staff at the resort. Everyone were extremely hospitable. All three meals were included in the package. We were expecting them to serve us some local delicacies but to are surprise all three meals were lavish with delicacies ranging from Italian, Chinese and Indian.
We would have to vacate our room every time we left for a destination and we would be put up in a new room when we were back. We had stayed in three different rooms during the week. The last two were in the newly built spacious rooms. The first room was a semi permanent tent.The conventional traveller or people travelling with children would prefer the newer rooms.

You cannot ask for luxury in a place like Ladakh but these people have tried to give the best to their customers with cleanliness, good quality service and food.

I will definitely recommend this place to my friends and family.

Room Tip: Ask for the permanent structure room
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2013 via mobile

We visited here in off season 2012 and we are finally getting around to writing a review! Almost 2 years later and we still talk about how great this place was. They opened up some accommodation for us as we wanted a better view with the caveat that there would be no running water. No problem! The staff were willing to bring us hot water when we needed it...always smiling, always working hard.
We remember great food in a family style atmosphere giving us the opportunity to swap stories with other travellers.

We look forward to visiting again!

Stayed November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

Our Background: My husband and I love to travel around the world, especially the Himalayan belt. Doing Ladakh and Kashmir was always a dream for us and we actually never thought that it might just come true. Usually 9/10 times we travel with our own car and this time was no exception. We had made the bookings with Mr Rigzin a couple of months back before June via phone. He had confirmed our reservations with absolutely zero down payments. Yes this is the level of trust he has on people! Remarkable virtue!

The property: By the time you have driven down to Ladakh Sarai you would have gaped a thousand times at the vastness of the Himalayas, taken innumerable photos of the rivers, happy children, snow-capped mountains... marvelled at literally everything your eyes fell upon. Yet more surprise will await you when you enter through the gates of Ladakh Sarai..The property has a huge badminton court area and playing badminton at 12000 feet will give you a separate high in itself. Also loved the twin sized hammocks tied to the trees.

The Rooms: In Ladakh Sarai there are no rooms. You have Yurts instead of rooms. They are huge Mongolian tents with all the amenities that you can think of. It has a big king size bed, a seating area, an attached bathroom, a changing area, a makeshift closet and also flat screen TV with dish connectivity! I can actually do away with them because I do not watch television while travelling.
The host: Mr Rigzin is one of the most humble people that I have ever met! He is a genuinely warm person who will try to help you with all his means. If you want, he will make a customized map for your trip adding places which are usually not mentioned anywhere on the web. He has friendly staffs that take care of the place. They can converse both in English and in Hindi.

The Cuisine: Breakfast comes along with the package - generally eggs, toast, Indian food(puri sabzi, paratha, idli), tea, coffee, fruits and juices that you will found nowhere else. He will serve you Sea buckthorn juice which is one of the best fruit juices that I have ever had and you should absolutely not miss it ! I carried bottles while travelling back home. Tea and Coffee is served whole day. Dinner is a gala affair. He serves like a 7 course meal every night. Everyone sits around large tables and eats together. Food is served on big plates and Rigzin will ensure that he pleases every one’s taste buds. You will get variety from continental to Middle Eastern to Indian to Asian. Overall highly recommended!


Must visits: Leh Palace, Khardungla pass, Leh city market, German bakery, Pangong-tso.
Note: Ladakh Sarai is not in Leh but 7 Kms from Leh. For commute please get in touch with Mr Rigzin.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ladakh Sarai

Address: Village Ayu | Ladakh, Leh 194101, India
Location: India > Jammu and Kashmir > Ladakh > Leh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#1 Romantic Hotel in Leh
#4 Family Hotel in Leh
Price Range (Based on Average Rates): $
Number of rooms: 22
Official Description (provided by the hotel):
Come live as nomads do!Perched above the raging Indus River and resting quietly below the massive Ladakh Range exists a peaceful green oasis - the serene grounds of the Ladakh Sarai. The Sarai is Ladakh's premier eco resort, a tribe of 16 yurt-style bungalows and 6 mud hut cottages nestled in a beautiful grove of willow, poplar, apricot and apple trees. The Sarai is situated comfortably apart from bustling Leh town, just a 10 minute (7 km.) scenic drive away through winding streets, quaint bazaars, and desert stretches. The Ladakh Sarai was created in 1978 by the British adventure travel pioneers, Tiger Mountain. We have maintained the rustic and unique feel of private, cozy yurts, while adding the comforts of attached baths. Each spacious yurt has 2 twin beds and a small sitting area. ... more   less 
Also Known As:
Ladakh Sarai Leh

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