We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Least expected in Katra” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Vaishno Devi, Katra

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Country Inn & Suites By Carlson, Vaishno Devi, Katra to your Saves list
Country Inn & Suites By Carlson, Vaishno Devi, Katra
3.0 of 5 Hotel   |   Jammu-Katra Highway, Katra 182301, India   |  
Hotel amenities
Ranked #2 of 38 Hotels in Katra
Guwahati
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Least expected in Katra”
5 of 5 stars Reviewed May 12, 2014

We stayed in the Country Inn at Katra in the third week of April 2014 on a trip to the Vaishno Devi Temple. We were a group of 7 with 3 old ladies that arrived early in the morning. One room was readied for an early check in - fantastic! The other rooms were ready by the time we left for the yatra at 11.30 am. fantastic again. As all Katra Hotels do, a free trip to the Yatra starting point was arranged in a short time. When one of our group had to return early after a fall, the car was ready to drive her back. The rest of the group was picked up when we arrived at 4.30 am in the morning. We woke up late and a complimentary breakfast of parathas was served in bed! The only time in my travelling life that I have had one. Service was fantastic. All in the group loved the spa services that were on offer. The hotel is located on the outskirts of the town with well appointed gardens in a picturesque location. Good place to relax after a yatra. Loved the pool which was located in the beautiful lawn. Every staff in the hotel was more than eager to please. Check out was fast and a late check out was allowed in 1 of our 3 rooms. Very good! Will definitely recommend this hotel and will stay here the next time we come back!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, May 13, 2014
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

To see a guest happy and satisfied with the hard work we put in everyday just for them is one of the most divine feelings. We, hence, thank you for sharing such an appreciative review about your experiences with us during your stay at Country Inn & Suites by Carlson, Vaishno Devi, Katra on TripAdvisor. To be appreciated for our efficient and thoughtful services & attitude, our complimentary service to and from the starting point of the yatra, our concern for everyone’s needs, special or otherwise, our impeccable service, our relaxing and soothing spa, our complimentary breakfast in bed, our attentive and pleasant staff, our consideration for any kind of special requirements is a great feeling.

Such generous appreciation of our hotel motivates us to redouble our efforts to reach the ultimate goal of achieving excellence at what we do best.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

422 reviews from our community

Traveler rating
    236
    142
    26
    7
    11
See reviews for
248
64
22
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 9, 2014

Rude arrogant staff... No hospitality... don't have basic sense of talking, answering queries. We booked a deluxe room but when we checked in we were given room with 2 single beds and when we asked them to change it, they said this is the only room available and they can't change it. Will never come back again and will not recommend it to anyone.

  • Stayed May 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, May 16, 2014
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

We have received your feedback in the review that you have written about us on TripAdvisor and we thank you for bringing to light some issues that may have escaped our attention.

Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate actions wherever required. We regret the inconvenience that you may have faced during your stay with us. However, we would like to mention that most of our rooms have twin beds with only 25% rooms are appointed with large beds. For an early check in the large bedded rooms were not available and could be allotted to you only at the regular check in time. Also, we sincerely apologize for the unpleasant experience you had with the staff. The concerned person has been taken to task for the same and has undergone special training session for the same. We assure you that you would not experience the same issues upon your next visit.

We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi, Delhi, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 28, 2014

This was the first time I was visiting Vaishno Devi along with my complete family (including my new born). Initially was a bit skeptical in booking a hotel as I had not so great experience with the hotels in Katra. However, after going through the review's on Tripadvisor, took the plunge and book Country Inn for 2 Nights (end of march).

Location: The hotel is located approx. 7 KM from main city of Katra which turned out to be an advantage as it gives you an opportunity to stay away from city crowd and yet feel the nature and green surroundings. The distance factor is offset by the hotel as they provide free pick and drop to Katra once a day. The cabs are very well maintained and the drivers are very courteous and obliged to most of your request to go around in city if required.

Property: The hotel is a beautiful property in between lush green surroundings. The biggest advantage is the superbly maintained garden and kids play area. Though my kid is still too young to play but he has his share of fun looking at his parents enjoying the swings. The garden felt so serene and peaceful in the evening so much so that it force you out to take a stroll around. A swimming pool is also present but we were not very much interested as the weather was a little cold for swimming.

Rooms: We had booked 2 deluxe rooms which were present on the second floor(upon our request) facing the shrine. The rooms were good and bathrooms were also well maintained. The only grouse was that the carpet was not so clean and was felt soiled in both the rooms. Though it was not a deal breaker and we enjoyed our stay with a beautiful view though the big glass window.

Food and Staff: The complimentary breakfast was very good in terms of the spread and the taste. All the things were fresh and neatly served. The hotel and restaurant staff was very courteous and were prompt enough to cater to your requirements. The good part is that hotel understands your fatigue after the darshan and is prompt enough to take care of your needs like food and other stuff even late at night.

The drivers are also very nice and are willing to halt or take you around the city for shopping of prasaad and souvenirs. They even recommend you some good shops.

Overall Experience: We had a wonderful stay and my family was really happy for choosing the hotel. I would surely love to go back again to country Inn the next time I plan my visit. I would rate this experience 5*.

Gaurav Chaudhary

Room Tip: Request for a room on higher floor preferably overlooking the shrine. Else the garden facing rooms a...
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, May 2, 2014
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

The generosity of your compliments that you have so kindly showered upon us at Country Inn & Suites by Carlson, Vaishno Devi, Katra on Tripadvisor, is a matter of sheer happiness and great pride for us. Our tranquil and scenic surroundings, our value added services like the free pick and drop to and from the city, our manicured gardens that entice the children and elders alike, our gorgeous swimming pool, our beautiful rooms that offer a view of the shrine, our delicious and varied spread of breakfast buffet, our courteous and helping staff and the special attention that we offer our guests after the climb to the shrine have been a source of delight for our patrons. We are glad to know that it brought you much enjoyment.

It is great to be appreciated for the efforts that we put in every day for our guests. Encouragement such as this from our guests brings in a zeal and great fervor to perform better every day.

With open arms we await your return to the hotel, so that we can avail this opportunity to give you another memorable trip!

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 26, 2014

Very nice hotel, away from town and lots of space, The staff was very attentive, swift, and their service was impeccable! The rooms were ok, but reminded me more of a luxury hotel. That was fine, since we didn't spend much time in the room. The location is great and they have all the facilities available with shop etc. nice one but as I said far from town it can be advantage as well as disadvantage... Advantage for nature loving persons and dis for shoppingholic.

Room Tip: “Second floor rooms have a great view” (ADK19)
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, May 2, 2014
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

Heartfelt thanks to you for taking time out to write such a compliment ridden review of our hotel and for sharing it on TripAdvisor. Country Inn & Suites by Carlson, Vaishno Devi, Katra proudly boasts to satisfy all its patrons with spacious and tranquil ambiance and surroundings, our attentive and prompt staff, our impeccable service, our scenic and convenient location, the international level of our facilities and amenities and the lovely envelope of mother nature that surrounds us. It is heartening to know of the pleasure you experienced with us.

Compliments as generous as yours go a long way to encourage and to motivate us to work harder to achieve the ultimate goal of excellence!

It would be great to see you return soon and have many more memorable experiences with us. We strive to make our guests’ experiences cherishable!

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 24, 2014

Wanted to Visit Vaishno Devi and Called MVD Tours & Travels Pvt. Ltd. at 9899905722 and asked them to plan my trip to Vaishno Devi and they Booked my Room at Country Inn Hotel katra and stated that Hotel is in beautiful location and has nice services.

I alone traveled from Delhi to katra on 19th April and check In Hotel for two nights.

It's like a Five star hotel come Resort, due to its peaceful location really enjoyed staying there.

Not only its good quality food and taste but its well equipped with there housekeeping / gym / swimming & other indoor recreation facility.

I was helped for Darshan arrangements by Country Inn & MVD Tours and had very comfortable and smooth Darshan of Mata Vaishno Devi.

I sincerely appreciated the hard work of Country Inn management & its Booking agent MVD Tours team for such good hospitality & wish Mata Vaishno Devi inspire them to keep up the good work as always.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, April 28, 2014
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

We at Country Inn & Suites by Carlson, Vaishno Devi, Katra thank you from the bottom of our hearts for taking some of your precious time out to shower such generous compliments upon us and for sharing it on TripAdvisor. We are flattered to know of the delight our peaceful location, our delicious culinary wonders, the international standards of our facilities and amenities, our engaging recreational facilities indoor and outdoor and our warm hospitality brought to you.

We have conveyed your compliments to Darshan and he is thrilled about it. The compliments that you have so generously showered upon us goes on to motivate us to take even greater efforts to work harder to achieve even higher levels of our guests’ satisfaction.

We would be delighted to have you back as our guests soon. It is our prerogative to make your stay with us enjoyable and memorable.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 23, 2014

7km before Katra, on Jammu katra Rd, nestled between pine trees and Mountain, nice place to be in during religious visit and holiday. View of Bhavan from room is magnificent.
Very good staffs and good spa service.
Drop n pick service is available to Katra.
Tried Lotus stem curry, Kashmiri delicacy.Loved it!!

Stayed April 2014, traveled with family
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, April 26, 2014
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

Country Inn & Suites by Carlson, Vaishno Devi, Katra thanks you for the generous admiration expressed through your review shared by you on TripAdvisor. We are glad that you liked our tranquil location, our fabulous view, our helping staff, our tranquil spa, our value added services like pick and drop to and from Katra and our delicious culinary delicacies.

It is such compliments that go a long way to encourage and motivate us to work harder to achieve the highest level of guests’ satisfaction.

With great enthusiasm we strive to serve all our guests to their satisfaction. We await your prompt return and hope to give you many memories to cherish!

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 23, 2014

most comfortable stay,excellent service & food
a must for the well heeled traveller
great staff who went out of the way to provide the best service & vip darshan at mataji
special thanks to the gm kuldipji & is deticated staff
rohan
mumbai

Room Tip: the suites are fantastic totally new & luxurious
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, April 26, 2014
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

We thank you for the appreciation you have shown for Country Inn & Suites by Carlson, Vaishno Devi, Katra through the immensely positive review on TripAdvisor. The unbelievable comfort, our impeccable service, our delicious culinary wonders and our courteous staff are some of the features that all our patrons have been enjoying greatly. We are humbled by your appreciation of the same.

We have conveyed your compliments to our GM Mr. Kuldeep Sharma and he is humbled. We are encouraged by your compliments and are motivated to work harder to achieve the ultimate goal of excellence.

It was great to have been able to serve you and we hope for the opportunity again soon!

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Country Inn & Suites By Carlson, Vaishno Devi, Katra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Vaishno Devi, Katra

Address: Jammu-Katra Highway, Katra 182301, India
Location: India > Jammu and Kashmir > Jammu > Katra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Katra
#3 Family Hotel in Katra
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Vaishno Devi, Katra 3*
Number of rooms: 77
Official Description (provided by the hotel):
First & Only International hotel in Katra. Set amidst 9 acres of lush green landscape in the Himalayan ranges, Country Inn & Suites By Carlson, Vaishno Devi, Katra is located just outside the Katra town. With its secluded environment, the hotel offers charming and homely amenities ideal for leisure or vacation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Odigeo, TripOnline SA, Hotels.com and Agoda so you can book your Country Inn & Suites By Carlson, Vaishno Devi, Katra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson, Vaishno Devi, Katra Hotel Katra
Country Inn And Suites By Carlson, Vaishno Devi, Katra
Country Inn Katra
Katra Country Inn
Country Inn & Suites By Carlson, Vaishno Devi, Katra Jammu

Owners: What's your side of the story?

If you own or manage Country Inn & Suites By Carlson, Vaishno Devi, Katra, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.