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“Amazing Stay” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Vaishno Devi, Katra

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Country Inn & Suites By Carlson, Vaishno Devi, Katra
3.0 of 5 Hotel   |   Jammu-Katra Highway, Katra 182301, India   |  
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Hotel amenities
Ranked #2 of 35 Hotels in Katra
New Delhi, Delhi, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Amazing Stay”
5 of 5 stars Reviewed March 6, 2013

Country Inn is a beautiful place to stay in. The rooms are good, all the facilities mentioned is same as promised. The staff is very polite and helpful. We returned from the Yatra at 11 in the night. Though their kitchen was closed, they served us hot and tasty food. It is a nice and peaceful place, better than the other hotels in main Katra. Its wonderful to stay away from the crowded areas and is a good place to relax after the yatra.Also, there restaurant Maple is just amazing. We have tasted 3-4 cuisines and found it very good. I always stay there during my pilgrimage trip.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, May 9, 2013
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

It brings us immense pleasure to receive such great reviews from you about the experiences you have had during your stay with us at Country Inn & Suites by Carlson, Vaishno Devi, Katra on TripAdvisor. It is especially delightful to know that you have noticed and have appreciated our spacious and tastefully decorated rooms, world class facilities and amenities, courteous and helping staff, efficient services, convenient and tranquil location and the delectable delights from our kitchen.

The positive reviews from our guests have always motivated us to do even better at what we do best. We would love to have you stay with us again and hope to be blessed with an opportunity to serve you yet again.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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360 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • French first
  • Any
English first
London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 24, 2013

country inn suites are pretty consistent in their service. We stayed in their jaipur property, and it was lovely. Once again, there location is usually in a prime spot. This hotel is a little off-the-path but they provide a pickup from katra, if needed. The breakfast buffet is one of the best we've had on our trip to india. The rooms, though a little overprices, are excellent.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, February 26, 2013
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

We at Country Inn & Suites By Carlson, Vaishno Devi, Katra would like to take this opportunity to thank you for this raving review that you have taken time out to share on TripAdvisor. We are happy to stay up to your expected standards overall. Our pick up from Katra is one of the services that is most popular with our guests and has proved to be of great help to them. It is of immense pleasure to us that you have enjoyed our convenient location and the delicious spread of the breakfast buffet.

As a hotel striving to achieve excellence it is a matter of great pride to receive these compliments from our guests and it encourages us further to work harder.

We hope to see you come, stay with us soon and give us an opportunity to serve you yet again and help you make some wonderful memories here.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Top Contributor
91 reviews 91 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed February 18, 2013

Nice place to stay...to reach katra the hotel provides the cab...very clean and hygenic place...quite open and beautiful...the shrine mountain is visible from hotel itself..

food is also excellent but u hv to be on time for having it...the beds are very soft..inhouse activities like gym, swings, TT, swimming pool are also clean n well maintaned..

strongly recommed this hotel to all...Jai Mata Di :)

Stayed March 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, February 26, 2013
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

We at Country Inn & Suites by Carlson, Vaishno Devi, Katra, offer our heartfelt gratitude to you for the kind compliments that you have shared on TripAdvisor. Our cab service to and from Katra has always been popular with guests and your admiration of the same has reinforced our belief in its worth even more.

Further, we are glad that you have experienced and have enjoyed our international standards of maintenance, facilities and amenities, the gorgeous view of the shrine and mouth watering food spread in the breakfast buffet.

It is a great source of encouragement and validation to receive such great compliments from our guests. We are extremely happy to know of your generous recommendation of our hotel to fellow travellers. We await your return to us with great enthusiasm and fervour.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 4, 2013

We have stayed here two times and have found our experience to be great. The hotel is the best property there though the only negative point is distance from main Katra. However they provide shuttle service from main town but need to increase the frequency. Still it has a nice garden and very good facilities in house with the best part is indoor sports room & spa.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, February 8, 2013
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

First and foremost I would like to thank you for your continued patronage at Country Inn & Suites By Carlson, Vaishno Devi, Katra. Also, we would like to thank you for your highly complimentary review on TripAdvisor. We are glad to know that our picturesque garden, tranquil and ethereal experience at our spa, a fully equipped gym and world class facilities and amenities.

It is always a sign of encouragement and motivation when our guests leave satisfied and carry pleasant memories to cherish. We however regret your dissatisfaction due to the distance of the hotel from the city centre. To minimise our guests’ discomfort we have a complimentary shuttle to and from the mall road. We've passed on your suggestions to the management for an increase in the frequency and hopefully it shall be more on your next visit.

We would love to welcome you back to our hotel soon and be able to serve you again. We would like to thank you for the kind compliments you have bestowed on us.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 28, 2013

the property is well developed with expanse of green but most of the amenities were non functional such as SPA (closed for renovation), activity room, only had a Pool Table and table tennis table.

The location too is not that great but if traveling in group you may enjoy.

Food was excellent all through out including the service at the restaurant.

Room Tip: select the new upgraded suite rooms which are equipped with modern features and do offer value for m...
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, February 28, 2013
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

Thank you for choosing to stay with us at Country Inn & Suites By Carlson, Vaishno Devi, Katra and for taking time out to share your experience on TripAdvisor. The feedback may not be as pleasant as the numerous others that we have been receiving, but it is of equal importance to us. The feedbacks received from our guests are always taken in utmost seriousness as it helps us take note of the areas where we have some shortfalls.

We regret to say that we could not find your details in our records.

Also, we would like to say that the hotel is equipped with numerous activities of interest like table tennis, carrom, chess, pool table, and home theatre where guest can select the movie of their choice & dart games, a fully equipped gym to spend a day in. Outdoor activities like swimming pool, soft ball cricket, badminton, swings for children and 9 acres of lush green landscapes to enjoy as you like keep you well occupied. Trikuta Tea lounge offers flavoured teas from around the world accompanied by mouth watering delights all 24 hrs and The Maple, our 24hrs, multicuisine vegetarian restaurant offers you options of great culinary wonders as and when you like. The Revive Ayurvedic Spa with world class amenities is open now to guests since February 10, 2013.

We would like to welcome you back for a great experience of a stay with us the next time you visit us and help you make some great memories.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Top Contributor
152 reviews 152 reviews
82 hotel reviews
Reviews in 41 cities Reviews in 41 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed January 12, 2013

This is the best hotel in Katra and they personally take care of any darshan and helicopter arrangements if you give prior intimation.

the service is good , food is amazing and room sare neat.

It has a magnificient view of shrine and the stay in this place completes your holy trip.

I recommend this hotel for piligrims and leisure travellers.

Mainly The sales and front office staff are very courteous and responsive.

Room Tip: Take a Shrine View Room
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, January 15, 2013
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

It is delightful that you have shared such kind words of appreciation about your stay with us in Country Inn & suites by Carlson, Vaishno Devi, Katra on TripAdvisor. It is very gladdening that you enjoyed our mouth watering food, courteous and efficient staff and services and beautifully decorated and well maintained rooms. The view which you have been kind enough to mention indeed is magnificent and we thank you for appreciating the same.

Any form of appreciation from our guests helps us bring in extra efforts to our already high standards. We thank you for your recommendation of our hotel to other travelers to Katra.

We can hardly wait to see you stay with us again and to get an opportunity to help make your stay pleasant and give you memories to cherish.

Warm Regards
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 12, 2013

Pluses
Courteous and trained hotel staff.
Comfortable rooms with excellent view.
Lots of open area and greenery.
Good North Indian vegetarian food.

To improve upon
Heating in business area inadequate
Ability to manage big group in restaurant

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sumit G, Online Representative at Country Inn & Suites By Carlson, Vaishno Devi, Katra, responded to this review, January 21, 2013
Dear Guest,

Namaskar, Greeting from Country Inn & Suites by Carlson, Vaishno Devi, Katra!!

We thank you from the bottom of our heart for sharing your highly valuable feedback about your experience of staying with us at Country Inn & Suites by Carlson, Vaishno Devi, Katra. We are glad that you liked our courteous, efficient and prompt staff and services, our luxurious and tastefully decorated rooms with especially stunning view and the picturesque, scenic location. It always feels great to receive compliments from guests like you and it fills us with more enthusiasm and energy to redouble our efforts towards taking better care of you.

Your feedback is of great importance to us as it helps us take note of and improve the areas where we may have scope of improvement. We understand that being from a place like Mumbai with a moderately high year round temperature the low temperature of Katra may have been a source of discomfort to you, but we are unclear as to exactly which area was it that you felt heating was not appropriate in the business area, the Business Center or the Conference Hall. Temperature in both the areas are well controlled and can be adjusted upon need. Please let us know on your next visit so that we can adjust the accordingly.

Coming to the second point in concern about the big group of people, we had 210 people staying in our hotel as a part of the delegation, all of whom wanted to have their breakfast before 9:00 am due to time commitment. To take care of the same provision of breakfast buffet was made in two separate areas – The Maple Restaurant and the Shalimar Hall. It is probable that you may have missed out on one of them. We regret the discomfort or disappointment that you may have felt due to these unfortunate situations.

We would love to welcome you back soon to a stay with us. We at the hotel strive to serve our clients in a better way and hope to get an opportunity to do so to the best of your satisfaction in the future event of your next visit.

Warm Regards,
Sumit Goyal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Vaishno Devi, Katra

Address: Jammu-Katra Highway, Katra 182301, India
Phone Number:
Location: India > Jammu and Kashmir > Jammu > Katra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Katra
#2 Family Hotel in Katra
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Vaishno Devi, Katra 3*
Number of rooms: 77
Official Description (provided by the hotel):
First & Only International hotel in Katra. Set amidst 9 acres of lush green landscape in the Himalayan ranges, Country Inn & Suites By Carlson, Vaishno Devi, Katra is located just outside the Katra town. With its secluded environment, the hotel offers charming and homely amenities ideal for leisure or vacation. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Vaishno Devi, Katra Hotel Katra
Country Inn And Suites By Carlson, Vaishno Devi, Katra
Country Inn Katra
Katra Country Inn
Country Inn & Suites By Carlson, Vaishno Devi, Katra Jammu

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