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“On The Whole - It's Average!” 3 of 5 stars
Review of Hotel Sham Palace

Hotel Sham Palace
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Hotel Sham Palace
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Near J.K.T.D.C. Dak Banglow, Katra 182301, India   |  
Hotel amenities
Ranked #30 of 76 Katra B&B and Inns
Bangalore, Karnataka, India
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
111 helpful votes 111 helpful votes
“On The Whole - It's Average!”
3 of 5 stars Reviewed May 20, 2013

I'd booked this hotel in advance for our Vaishnodevi trip. We traveled all the way from Pahalgam to Jammu. Took us about 10 to 12 hours. This hotel is not located in the main area. It's about 1.5 to 2 kilometers away from the main entrance of the mountain where one would begin the journey uphill. It's got a decent parking space and the hotel's exterior also looks decent. Sham Palace is near the JKTDC, Katra. I booked this on the basis of just 2 reviews on TA and the other reviews on various travel sites like cleartrip, holidayIQ, etc. I just took a guess that this might be good enough and went ahead with the booking since it was just a short stay.

This hotel is just about average in terms of almost everything - the food, rooms, service, interiors and the overall quality. Talking about the food, the menu offers a variety of options but the taste is just okay, not a foodie's delight. Comparatively, it's highly priced too for the quality and quantity provided!

Since we were two families, I'd booked a 4-bedded room and a 2-bedded one. We were just here for a short stay. For a short stay, it's alright but given a chance again, I wouldn't consider this as an option. The rooms were just about clean. AC worked in one room and didn't in the other. There are hardly any charging points in the room. Really inconvenient. We were actually charging our phones on hourly basis :P.

The hotel has three or four floors and we were given rooms on the third floor. Not really sure about the floors, but there are no elevator facilities. The corridor was not maintained well at all. It was really sticky and could fell the stickiness despite having slippers on. There was liquid stuff fallen around here and there and it was a bit messy. But as I said, since we were here for a short stay, it was manageable.

On our check-out, we were just sitting in the lobby while the manager was assessing the amount to be paid. There were people checking out and checking in. So, a new family had checked-in and one old lady had climbed all the way up and she came back down furiously after a few minutes complaining about the room's cleanliness. She mentioned about a lot of hair lying around on the beds and the beds-sheets were dirty, etc. She was really loud and that's why I remember this so distinctly. Luckily, our rooms were not that bad.

This neither can be called as a budget option. So overall, for a short stay, I would say it's fine but as I mentioned earlier, I wouldn't consider this again if I get a chance again.

Rooms - 3/5, Food - 3/5, Service - 3/5, Value - 2.5/5

With clean rooms, I prefer a clean environment too.

P.S. - Try JKTDC Katra which is near this hotel. They have a variety of options and they have pretty good rooms because my Dad checked out the rooms. They do only online booking and provide rooms on the spot only if it's available.

Room Tip: Before checking-in, please check your rooms thoroughly - working condition of ACs, bathrooms, bed-sh...
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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15 reviews from our community

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    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Mumbai, Maharashtra, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2013

this hotel is very good, especially near by going to vaishnav devi mandir.
tour is also arrange by hootel manger tavinder sharma to kashmir.

driver is also very good.and well experience about the roads.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 17, 2013 via mobile

From last 5 years im staying here at hotel sham palace, everytine they come up with new inprovements in their facility. Staff is really cooperative, specially manger tavendra is very cooperative. They have good travels facility to book cab and tours for kashmir. Guys if you want to go kashmir just book trip with him only in katra market you will hey lot of fraud deals.

Restaurent facility provided by hotel is really good specially when you come back from heavy treking of bhuvan.

Only thing i miss here is lack of Wifi facility.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Sham Palace

Address: Near J.K.T.D.C. Dak Banglow, Katra 182301, India
Location: India > Jammu and Kashmir > Jammu > Katra
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #30 of 76 B&Bs / Inns in Katra
Price Range (Based on Average Rates): $
Number of rooms: 26
Also Known As:
Hotel Sham Palace Katra, Jammu

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