The problem is not with the rooms, the problem is not with the bathrooms.......the problem is also not with the TV with poor picture quality........but the problem is with the attitude of the people managing it. For instance, I lost my room key while taking dinner in the hotel restaurant and all efforts to find it were of no avail and loosing it remained a mystery as I did not go anywhere except from my room to the Restaurant and back. But the biggest surprise came when the people managing it told that there is no duplicate or master key available until next day 10 am......11 hrs from the time it was reported. On insistence to help me out, the room was then opened from inside by a boy sent by hotel management through the window ac opening!!!!!!!
The food in the restaurant at 2nd floor is good but the linen on the tables was so dirty that one would not like to sit and eat there. The breakfast in the morning has very limited options and you have to order 20 min advance in your room only. The intercom supplied normally dials only 9 for the reception and contacting other friends in other room may not be possible.
The towel supplied in the room do not give fresh look......better have your own. The geyser in the bathroom takes time to heat up water so switch it on well in time.
The blanket given in the room does not have a white sheet under it and you would have to convince the manager to take it. Your good luck if it is supplied!
The check out was pretty unpleasant as the receptionist tried to belittle us as we lost the room key!
- Also Known As:
- Hotel TRG Jammu/Jammu City