We visited with lot of hopes spent lot of money for this resort.
Good thing ->Location of the hotel is great; Mr.Vinay & Mr.Arvind in the resort is vey good; Food is very good; Mr.Vinay/Mr.Arvind is very patient and finally helped us to get a cab to reach back Delhi. Also helped to adjust the cab bills based on our request as we haven't enjoyed any complimentary given to us.
Bad experience -> Anita ji spoke to me so many times during the booking and did a great sell to book this resort i totally trusted and booked without enquiring anything. We paid like more than 5 star hotel charge for 4N/5D - avg. 18k per day including sight seeing for a suite room. They advised to take a volvo which itself not a great recommendation the road is very bad and it takes almost 15-18 hours to reach manali painful trip. Volvo bus stop in bad location where you cannot eat/use the rest room we suffered badly. We booked the flight by taking their advise on which is not possible to reach back Delhi with a road condition it is very surprising that they don't know the road condition is bad. They sent a vehicle to pick us from the busstand which is in such a bad condition i am surprised that for a suite guest sending such a bad vehicle. When we checked in we want them to make my package into 3N/4D so that we can reach home without missing our flight but it took more than 3 days to get a decision from Anita ji which is not great solution they just gave back 6700/- . None of the Delhi people took the phone. They made a painful holiday for us. suite room is ok it is not worth for 18k/- per day. I have been to suite room early which is out of the world experience.They promised there is lot of children activities i primarily booked this hotel due to that reason so my kid can be engaged but there is no great activities all kid activities happens in the afternoon not sure how they will have kids for this if guest visit sight seeing. Usually in all the hotel they will start activities after 6pm so entire family will get entertained. One day they had folk dance which is good but after there is no great activities. She also told she will arrange for a candle light dinner which didn't happen. Nobody spoke about the headmassage which is complimentary we couldn't use bcos the spa is always booked. It is totally a missell to me. Communication within the resort is so poor. Front desk staff is very patient and good also the restaurant staff also very friendly they served really good food.
- Also Known As:
- Solang Valley Hotel Manali
- Official Description (provided by the hotel):
- Solang Valley resort is situated near the ski slopes at Solang Valley. It is an ideal place for the visitors looking for complete holiday in tranquility. It is also an ideal place for adventure seeker. One can enjoy host of indoor and outdoors activities such as Trekking, rock climbing, rappelling, camping, horse riding, paragliding, anchor balloon rides and fishing in the Beas river. ... more less
- Reservation Options:
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