Iwent to Manali with my family for our winter break.When we checked in at midnight we were greeted with a non working lift.Rooms were big neat but there was no hot water in the bathrooms.Morning was worst ,no tea or milk for children and there was no water in the bathroom.breakfast was late and we could not start for our scheduled trip to Rohtang.
I was told that this was a 4 star hotel but even a 2 star hotel has a
better sevice.The new year programme was also very disappointing.Our children were hungry and no dinner was served untill 11:30.
I travel all over the world but trust me this was a very bad experience for me and my family.so pleeeese stay away.
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