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“One of the best Hotels i have ever stayed” 5 of 5 stars
Review of KC Hotel & Spa

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KC Hotel & Spa
4.5 of 5 Hotel   |   City Centre, Sector 3 | Chandigarh, Panchkula, Panchkula, Chandigarh 134109, India (Formerly The Pride KC Hotel & Spa)   |  
Hotel amenities
Ranked #2 of 9 hotels in Panchkula
Ahmedabad, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“One of the best Hotels i have ever stayed”
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the best hotels i have ever stayed in India. It may be bit far from airport but its worth.

The rooms were lavish, property is new, grand reception area.

The best part of this hotel was its food. I have never had such quality and soft food in any of the hotels. There is a huge variety in buffet breakfast and they serve u the best. The headchef of the hotel and the manager personally visited each table to find out if anything was required and whether the food was good or not.

I would highly recommend to stay here if u r visiting Chandigarh. We (Entire cricket team) stayed at this hotel and were simply vowwwwed...

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 people have reviewed this hotel

Traveler rating
    85
    36
    9
    5
    4
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52
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Mumbai Indian
Top Contributor
219 reviews 219 reviews
186 hotel reviews
Reviews in 93 cities Reviews in 93 cities
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel which is little far away from citi centre is quite decent...near the statism and panchkula golf club...about 15 min from Chandigarh airport.
The lobby is quite spacious even though the sofas look dirty for a new hotel. The rooms are quite good.. The display of room numbers in glass in bold letters is a welcome move.
The food is not bad. The staff are not trained well... Even though all are wearing ties... Not able distinguish bellboys from others.
Over all ok ok experience

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. New property, rooms are good. The staff was however was not very efficient. Spa, pool, lounge and the restaurant are very good. The rooms were very good. Good hotel for stay for business or vacation.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bottrop, Germany
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are clean. Food is good, very good. They have a very good cook. Reception could be more friendly. They do not show you your room. The restaurant could be more clean. You can see the glass edges on the table. The glass panes were dirty.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 27, 2014

I stay in KC when i am on my official tour to Chandigarh and the property is good to stay while on an official tour but this time i was surprised to see the rates charged were more than it is charged normally and after our objection front office staff checked our old invoices and told us that rates in our old invoices are for single occupancy and me and my colleagues were surprised that we never stayed in single occupancy while the invoices raised were for single occupancy only during our previous visits and this time you have visited in double occupancy and hence the rates are more. We felt really bad that even after being a regular customers of KC, we faced problems due to their negligence. Though after the intervention of their GM the matter was solved amicably but i really advice you all to take the rates through mail only and no verbal dealing with KC in terms of rates.

Room Tip: All rooms are equally good but i think rooms on 2nd floor are bigger than the 3rd floor rooms.
See more room tips
  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VijSingh, Front Office Manager at KC Hotel & Spa, responded to this review, June 3, 2014
Dear Valuable Reviewer,

Greetings from KC Hotel & Spa, Panchkula!

It was a pleasure to have you stay with us and we thank you for sparing your valuable time to share your experience on TripAdvisor.

We do acknowledge the concerns shared by you. Please accept our sincere apologies for the inconvenience caused due to confusion in the rates. We will definitely ensure non-repetition of such an instance in future.

We hope you will give us the opportunity to welcome you back at KC Hotel & Spa, Panchkula. In the meantime, I remain at your disposal should you require any further assistance.

Warm Regards
Vijay Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 25, 2014

Felt like going for a small drive from Delhi and we decided to go to Panchkula over the Holi vacations. The hotel was good and so was the food served. The hotel is trying to become a 5 star but will term it more like a 3 star. rooms were neat.

Since we had car at disposal so location was not much of an issue but when asked about directions, people did not know this hotel. It is overlooking a golfcourse so if you are there for that, it makes sense to get booked in this hotel.

Services were not upto the mark but staff was friendly and helpful.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VijSingh, Front Office Manager at KC Hotel & Spa, responded to this review, May 27, 2014
Dear Valuable Reviewer,

Greetings from KC Hotel & Spa, Panchkula!

It was a pleasure to have you stay with us and we thank you for sparing your valuable time to share your experience on TripAdvisor.

It is indeed wonderful to note your appreciative comments on the hotel facilities which will definitely take us a long way ahead in our goal to achieve overall excellence in our hospitality. We do acknowledge your concerns and assure you that corrective measures will be taken immediately to address the issues.

Please accept our sincere apologies for the inconvenience caused.

It was a pleasure to have your continuous patronage at KC Hotel & Spa,Panchkula and we look forward to welcoming you back soon.

Warm Regards
Vijay Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 24, 2014

there was a serious issue in voucher as initially while booking room dinner was part of the deal but on printing it was missing and in fact we shown it to their FO they said its AGODA who is at fault . and check in and check was lousy.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VijSingh, Front Office Manager at KC Hotel & Spa, responded to this review, May 27, 2014
Dear Valuable Reviewer,

Greetings from KC Hotel & Spa, Panchkula!

It was a pleasure to have you stay with us and we thank you for sparing your valuable time to share your experience on TripAdvisor.

We do acknowledge the concerns shared by you. Please accept our sincere apologies for the inconvenience caused. Rest assured our concerned team head have already worked upon resolving the issue with the concerned agency to ensure non-repetition.

We hope you will give us the opportunity to welcome you back at KC Hotel & Spa, Panchkula. In the meantime, I remain at your disposal should you require any further assistance.

Warm Regards
Vijay Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about KC Hotel & Spa

Address: City Centre, Sector 3 | Chandigarh, Panchkula, Panchkula, Chandigarh 134109, India (Formerly The Pride KC Hotel & Spa)
Location: India > Chandigarh > Panchkula
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Panchkula
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — KC Hotel & Spa 4.5*
Official Description (provided by the hotel):
Idyllically located as an integral part of chandigarh Tri-City, yet situated away from this madding crowd at the foot of the Morni Hills, KC Hotel & Spa - A five star luxury hotel offers you a tranquil haven to retreat. We bring a lifestyle that integrates the very finest in divine luxury and exhilaration to the city of Panchkula, which is well connected with the rest of India through a network of rail, road and airways. ... more   less 
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