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“Good rooms but poor service!” 3 of 5 stars
Review of Hotel Pallavi West

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Hotel Pallavi West
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Sector 16, Panchkula 134109, India   |  
Hotel amenities
Ranked #4 of 9 Hotels in Panchkula
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“Good rooms but poor service!”
3 of 5 stars Reviewed October 29, 2012

I stayed one week at this hotel for business - although I was going to stay there for over 3 weeks. The rooms were spacious, air conditioning was effective and quiet and the beds were very comfortable - which is important for me after a long days work. Other than that nothing much can be expected from this hotel. The breakfast buffet menu is the same everyday - the eggs overcooked, sandwiches not freshly made and if you're joining them towards the close of the breakfast - you may not find anything to eat at all. Room service is terrible. It's takes an hour for anything to get to you and sometimes the food does not arrive after several reminders. Housekeeping is regular, but will miss out on changing the linen or cleaning the toilets or replacing the towels. Complaining to the hotel management does not improve anything. Unfortunately I provided my business email id while registering myself at the hotel and have been regularly receiving spam. A phone call to the owner has not stopped all the spamming. It really was a busy week for me, otherwise I would have moved out sooner!

  • Stayed April 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
    8
    11
    2
    1
    1
See reviews for
5
5
1
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Candolim, India
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 5, 2012

ad the title says,
every hotel should come stay here to learn how its done
the staff is so helpful, the service is so smooth, the food is amazing and the catering is to die for.
the gardens are green adn lush and one of the biggest venues in the area, making it the most popular venue for weddings and parties.
its elegant, yummy and worth every penny

Room Tip: have the amritsari kulcha and chana!
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaikom, Kerala, India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2012

This is an ideal place to spend time with your family. Very pleasing atmosphere and service. The restaurant is fabulous. Tasty food and staffs are very responsible to their duty. Overall a good place to recommend.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coimbatore
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 4, 2012

Been on a official trip to chandigarh. Friend had suggested me to stay at this hotel.

The rooms are spotless. The facilites and comfort is very good.
Their service is excellent. Even they promise that their food order will be served in 15 minutes otherwise it will be free.

The staff were very helpful and accomdative. Thumbs up overall !!!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 10, 2012

The hotel is located away from the city hence it was in a quiet place so more relaxing. The hotel was very clean and well maintained. The restaurant staff and the reception staff were coruteous.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pune, India
Top Contributor
80 reviews 80 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed June 4, 2012

1 . Amazing location , near to airport , railway station.
2. Courteous staff
3. Nice decor
4 . Great restaurant
5 .Many food joints within walking distance .
6. Senior manager Mr Negi is wonderful host..

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chandigarh
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 28, 2012

It is the Best, hygienic and reasonable stay and food in the trcity. It is a clean place. The prices are reasonable and food quality is very good. One must try the place before deciding the final one.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pallavi West

Address: Sector 16, Panchkula 134109, India
Location: India > Haryana > Panchkula
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Panchkula
Price Range (Based on Average Rates): $
Number of rooms: 16
Official Description (provided by the hotel):
Located in the city of Panchkula, Chandigarh, Pallavi West is the perfect place to have a luxurious stay. The finest amenities availed to the guests at this business hotel make even a single day stay enjoyable. The urbane architecture at Pallavi West allures many business professionals to stay here whenever they are coming to Chandigarh. To make the stay for our business professionals even better, we have a Buffet Restaurant and Conference Halls as well. The conference halls are quite spacious and large numbers of individuals can be accommodated inside for a conference. Pallavi West is unique in itself and you can experience the same while staying with us. ... more   less 

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