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“Avoid for leisure travellers” 2 of 5 stars
Review of Lemon Tree Hotel, Udyog Vihar, Gurgaon

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Lemon Tree Hotel, Udyog Vihar, Gurgaon
3.0 of 5 Hotel   |   866, Udyog Vihar, Phase V, Gurgaon 122016, India   |  
Hotel amenities
Ranked #28 of 193 Hotels in Gurgaon
Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Avoid for leisure travellers”
2 of 5 stars Reviewed November 7, 2012

The pictures of the hotel are quite deceiving compared to the actual. The staff is friendly and courteous. All requests placed at time of booking were not taken care of :( , I had specifically requested for non smoking rooms and they gave us room which had such terrible stink that we could not sleep. Property is very small. The breakfast at the citrus cafe is below average. This is hotel is fine for a business traveler who does not mind comprising.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • Any
English first
Mumbai (Bombay), India
2 reviews
3 of 5 stars Reviewed November 5, 2012

Positives: Good budget option for business travelers. Clean, no-fuss rooms and good service.

Room for improvement: I booked a 'Best Available Rate Single Room' and while it was cosy enough for me, I'd imagine its dimensions may make it uncomfortably small for a male traveler. Also, I wish the breakfast was a bit better. I've stayed in 2 other Lemon Tree hotels previously and felt the breakfast, particularly the cold cuts and meats, was of a far better quality.

Room Tip: If you're tall or feel claustrophobic in small rooms, make sure you check sq.footage before sele...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 27, 2012

The price tag on the room and food is nothing compared to the quality offered by the hotel. My next trip to Gurgaon a stay or at the least a meal @ the Citrus Cafe is sure to happen. Staff was friendly and helpful. Check-in process was very efficient. Overall had a peaceful stay and I was really happy about choosing this hotel.

Room Tip: Rooms are much more better than any budget hotel I have ever visited.
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dehradun
1 review
5 of 5 stars Reviewed October 20, 2012

This hotel was a surprise to me as the service i received here was as good as that of any 5 star hotel.The rooms are a bit small but well maintained.The frames on the wall was very creative....In short a very good experience and will surely come back....Thanks to all the staffs..

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed October 16, 2012

Lemon Tree Hotel Udyog Vihar is a perfect example of value for money. Rooms,buffet at Citrus Cafe all are example of this. I want to specially mention aboutt the buffet spread at Citrus Cafe,the 24 hrs coffee shop. Food was very good & even I was given other alternatives if i didnt want to have a certain dish.The staffs were alawys ready to help me & the service was excellent.Even the Chefs are very good & are ready to prepare certain alternative dishes on request.Would love to return back to this hotel.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gwalior, India
1 review
5 of 5 stars Reviewed October 13, 2012

Visited the hotel during september & the stay was really very good,nice & comfortable.All the staffs were really good specially want to mention about the staffs at Citrus Cafe. Even during the busy breakfast period service was so prompt & good & was done with smile on the face.Would definately return to this hotel again & also recommend it to my friends & family..

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 7, 2012

1. I could hardly utilize the services as i was on a business conference trip.
2. Hotel is just like Ginger Hotel concept, however very expensive against the facilities offered.
3. Not a great star hotel, a lodge one can say.
4. Staff is courteous and friendly.
5. No flexibility like if you have a breakfast package and don't have b'fast then their is no concessions.
6. 2 minutes walk from Oberoi & Trident Hotel; that was my only perk in this trip.
7. Rates are little cheaper if you could approach directly & not thru agents.
8. Jet airways patronage their cabin crew, one can explore packages from Jet airways site for this group.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Lemon Tree Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Udyog Vihar, Gurgaon, responded to this review, November 15, 2012
Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Hotel, Udyog Vihar, Gurgaon. May I apologize for not meeting your expectations fully, during this visit.

We have noted your comments and are reviewing the relevant processes. Specifically:
• Pricing: this is a mid-scale hotel, in line with international 3 star hotels. We have been careful to benchmark competitors in our segment (and a segment above) in order to set a very competitive price.
• Best Available Rate: we offer our best rates on the brand website at lemontreehotels.com and through our Central Reservations Center at +91 9911 701 701. These ‘Best Available Rates’ are also offered at the hotel. Rates contracted with travel agents and corporate accounts are based on their volume and patronage through the year.

For your information, we have 2 other hotels in Gurgaon – 1 built to the specifications of an international 4 star and the other to those of a 4 star deluxe hotel. They are both located in Sector 29 also known as Leisure Valley.

Please give us an opportunity to make amends. Do email me at rupesh.kumar@lemontreehotels.com and I will be happy to handle the arrangements personally.

With best regards,
Yours sincerely,

Rupesh Kumar
Hotel General Manager
Lemon Tree Hotel, Udyog Vihar, Gurgaon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Hotel, Udyog Vihar, Gurgaon

Address: 866, Udyog Vihar, Phase V, Gurgaon 122016, India
Location: India > Haryana > Gurgaon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lemon Tree Hotel, Udyog Vihar, Gurgaon 3*
Number of rooms: 49
Official Description (provided by the hotel):
As inviting as an oasis with its cool, stylish interiors, landscaped garden, warm hospitality and personalized service. ... more   less 
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Also Known As:
Lemon Tree Hotel, Udyog Vihar, Gurgaon Hotel Gurgaon
Lemon Tree Gurgaon

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