Although it is a decent place without the brandwagon, but it lacks certain essential necessities especially considering the price and the Star rating the Hotel has. This review is based on my one-off experience as I was not lucky enough to rate the hotel higher than 2.
Pros -
1. Quiet Area in the neighbourhood of busy Gurgaon.
2. Very attentive staff.
3. Delicious food.
Cons -
1. No signage to reach the Hotel. Its way difficult to find out the exact location.
2. Pricey for the amenties provided (esp if half of the amenities do not work)
3. No cold water during summers. You would have to brush, shower etc in hot water during peak summers. This might be just one-off experience but getting into the details figured out the root is the water tank during extremely hot summers in North India. Still, the Hotel Management needs to find alternatives for this.
4. Management is acceptable but seriously needs improvement in order to get repeat guests.
4. Very poor Refund policy. Even if you have to check-out early due to unbearable circumstances in the hotel (eg- no cold water), the management accepts the issue but no refund straight away. I had to contact the hotel multiple times to get them to admit the problem and issue me a partial refund for my early check out.
Crux is that, if the essential amenities work out properly - then it will be a very good place to stay. Else, it will be a simple wastage of money and convenience.
Advice - Make sure you enquire all the amenties about the hotel works perfectly before booking.