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108 - 113 of 127 reviews
Reviewed August 3, 2014 via mobile

Loved this hotel what a well maintained room. yes rooms were bit small but never feel congested rooms have all basic amenties . Staff was quite polite and service was intime. Food was quite delicious. Good hotel for business visits and full value fo money.

Date of stay: August 2014
Trip type: Traveled on business
Thank coolgauravmonster
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FernResidencyGurgaon, Front Office Manager at The Fern Residency Gurgaon, responded to this reviewResponded February 9, 2015

Dear Guest,

Thank you for your nice feedback. We really appreciate your efforts to write us your encouraging comments.

We are pleased to hear that you enjoyed your stay at The Fern Residency Gurgaon and that you appreciated our services.

Looking forward to welcoming you soon.

Best regards
Shatrughan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2014

Its an average hotel, nothing special, rooms look overly done, it has heavy interiors, it can be suffocating. The food is just okay, the staff needs grooming for sure, especially the restaurant and Housekeeping, they look and talk as they have working on some road side lodge, communication skills and presentation is not satisfactory.

Definitely they can be better, if they work on above mentioned areas.

Room tip: try to find rooms with some view, or window space.
Date of stay: April 2014
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank iamyatri23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 11, 2014

I was here in May for almost 3 to 4 days , very good hotel, the rooms were nice and cosy , the food was good , breakfast was really nice, the staff is very helpful and will go out of the way to accomodate your requests. You have other eating out options just a little walk away , All in All a very good place to stay in Gurgaon.

Date of stay: May 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank vraghuz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FernResidencyGurgaon, Front Office Manager at The Fern Residency Gurgaon, responded to this reviewResponded February 9, 2015

Dear Sir,

Thank you very much for your encouraging feedback. We are pleased to hear that you enjoyed your stay at The Fern Residency Gurgaon and that you appreciated our services.

Looking forward to welcoming you soon.

Best regards

Shatrughan

+91- 8826999422

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

We had a pleasant two-day stay at The Fern. The room was clean and comfortable, and the service good. There was a slight confusion in locating the place, but the staff spoke to our driver and directed him well.
The food was quite good too. All in all, good value for money.

Date of stay: April 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Geetha_ak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FernResidencyGurgaon, Front Office Manager at The Fern Residency Gurgaon, responded to this reviewResponded February 9, 2015

Dear Ms. Geetha,

Thank you very much for your nice feedback. We are pleased to hear that you enjoyed your stay at The Fern Residency Gurgaon and that you appreciated our services.

Looking forward to welcoming you soon.

Best regards

Shatrughan

+91- 8826999422

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

I was on business visit at Gurgaon and stayed in this hotel for two nights. This was nice hotel with all facilities. Rooms were clean and good. It is little difficult to sopt the hotel and on Google Maps the location shown is different. Food is little expensive and you do not have options to get food in nearby area. Needs improvement in Breakfast.

Date of stay: January 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tanvi P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FernResidencyGurgaon, Front Office Manager at The Fern Residency Gurgaon, responded to this reviewResponded February 9, 2015

Dear Sir

Please allow me this opportunity to apologize for the inconveniences you experienced during your stay because of Google location and breakfast options. You willingness to share your thoughts is appreciated.

We have rectified the Google problem and now you can find it on place. I am sure you wont be having such problem in your next visit. we have changed our breakfast layout into lavish buffet breakfast. I am sure you will enjoy the Fern delicacies in your future visit.

The Fern Residency Gurgaon is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

I, myself will take care of your stay next time. Please find my contact details as per below. I will appreciate if you can contact me for your future reservation.

Shatrughan Tomar

Sales Manager

8826999422

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