I and my family experienced good moments in Hilton Garden INN, we stayed there on 7-16 August 2013. The best we found was the kind staff of hotel, the quality of food and the method of serving was very good the same on Bar. I enjoyed the Gym and Fitness Room but it should get more instruments and bigger space, the same on pool on the roof. In Room facilities were acceptable; AC was working well but it couldn’t control the temperature automatically, Quality of Room Cleaning was very good; we were comfortable with house keeping. There was a ceremony on India Independence day August 15 that I attended, The only shortcoming I believe should be added to the services is some live music playing, we did not experienced the same in Hotel, Regards, Shahriar Hamzehpour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Mr. Shahriar, at the outset, thank you for your valuable feedback pertaining to your recent stay with us. Entire team at the hotel is pleased to know that you have had a memorable stay. We are not only thrilled; it is more of a gratifying and a humble feeling, when one of our guests appreciates our efforts. In pursuit of Hilton Garden’s brand promise of ‘You Can Count On Us!’, the hotel team constantly endeavours to exceed guest expectations and goes an extra mile to offer a great experience to our guests. It is indeed a pleasure to learn that you have appreciated the quality of our food and enjoyed the recreational opportunities at the hotel. Guest feedback is incredibly important to us and we have duly noted your points concerning the aspect of putting more equipment in fitness centre and ensuring automated temperature control. The concerned departments have been instructed accordingly. We hope to see you back soon, and assure you the best of our services at all times. Best Regards, Vivek Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.