Hotel is in good location; Rooms are decent and clean because it is new property from Ta which is only few months old.
All staff at the hotel will be talking to you with a sense of concern however end result may not be worth of answering their questions whenever you meet them in lift or on corridor.
The breakfast spread is limited compared to any Taj Vivanta hotel in India or neighboring competitor hotels in Gurgaon. You can also see same items being kept everyday (poha, Semiya etc.) When suggested they told it will take time to settle as they are new.
The access card slots of some lifts does not work however they have not marked them.
Worst part was my bill was issued in different name although the booking was in my name and my room service bills were in my name. I had to do several follow ups to get the corrected bill. Hoping for improvements against feedbacks.
- Official Description (provided by the hotel):
- Vivanta by Taj. Tall on style. High on buzz.It's all about being tall. Tall on design. Tall on delight. Tall on surprises. Look up to a whole new high in urban chic. Soak in the space that's creating a cool vibe in NCR's bustling business district. Standing tall in Gurgaon. With nothing short of the coolest bar and speciality restaurants the national capital region has to offer. Drive in within 25 minutes (19km) from the airport in a Jaguar or Land Rover reveling in backseat surprises (we're not revealing here). Or simply walk across from the HUDA City Centre Metro Station, off Exit 7 on the National Highway (NH8). You'll see how we mean business in a quiet efficient way from the moment you step in. Our lobby is a unique mix of chic and classic. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. Get set to be delighted with small surprises from the moment you enter. ... more less
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